Thank you Kirsti for your rating.

Thank you Dakota for the rating and feedback, I will be sure to share with the team.

Thank you Larry for the awesome rating!!!!

Thank you for your feedback! We are glad you enjoyed your stay with us!

Thank you for your feedback! We are glad you enjoyed your stay with us! Hope to see you again in the future!

Thank you Claudia for the 5 rating!!! I will be sure to share with our team.

Thank you Teresa for your review and and feedback, I will be sure to share with the team.

Thank you Xuebin for the 5 rating!!

Thank you for taking time to review your stay. We greatly appreciate your business and feedback.

We are sorry that your stay was not as enjoyable as expected. If you would like to let us know how we can improve, please reach out and let us know.

Thank you for your feedback I will be sure to share with the team so that we can improve.

Thank you for your rating and I am sorry we did not meet your expectations.

Thank you Tom for your feedback, I am sorry for the confusion in regards to the EV charges. There is some delay with a Tesla part and we have followed up with them again but have not answer as of yet.

Thank you Leonor for your comments and rating.

Thank you Loan V for rating our hotel.

Thank you Everett for your rating, we appreciate your taking the time to do so.

Thank you Michelle for your rating and comments. I will be sure to share with our team.

Thank you for the review!

Thank you for the kind review!

Thank you for the rating Gloria.

We are very happy that you enjoyed your stay with us.

Thank you for your comments, we are sorry there were noise issues.

We appreciate your taking the time to rate your recent stay.

Thank you Ruth for the awesome rating!!!

Thank you for the awesome rating!! We will be sure to share with our team.

Thank you syed for taking the time to rate our hotel.

Dear Preston,I'd first like to apologize for not meeting your expectations and the major complications you faced during your stay. I am currently working with staff and management to get this issue resolved. Please look out for direct communication here shortly.

Dear Paul,I am pleased to hear the hotel meet your expectations with cleanliness. I do apologize for the inconvenience of our location. If you stay with us again, which I hope you do, please reach out to us about room location. We can do our best next time to have you stay at the opposite end of the hotel where the train is less noticeable.

Thank you for taking the time to leave us a review! We hope to be able to serve you again in the future!

Thank you for taking the time to give us a review. I would appreciate more feedback about your stay so I can do my best to improve our hotel. I hope we can resolve any issues you may have encountered during your stay with us.

Dear Jeffrey,Thank you for your kind and generous review. We are pleased to hear that you enjoyed your stay with us. We hope to continue to serve you and improve your experience at our hotel.

Thank you for taking the time to review the hotel. I apologize for the lack of customer service at the front desk. We are currently working on bringing our staff to the IHG standard our guests know and love. Hopefully, with time, you will stay with us again, and we can not only provide the service you expect, and deserve, but exceed expectations.

Thank you for the review. I am sorry your stay was not as pleasant as you had expected. We are currently working on bringing our staff back to the IHG standards our guests know and love. I hope, with time you will give us a chance to not only meet expectations but exceed them.

Thank you for the generous review! We are so pleased to hear that you enjoyed your stay with us. We hope to see you again in the future!

Thank you for the 10 rating, we are so happy you enjoyed your stay with us.

Hello Jennifer,Apologies for the lack of clean communication. We will be working with our staff to resolve this issue and provide you with the experience you'd expect from a IHG hotel. I hope we get a chance to serve you again in the future and give you the service you expect and deserve.

Thank you for your rating.

Thank you Tressa for the 10 rating!!

Thanks for the great score, we hope to see you again.

Thanks you Razi for your amazing 5 rating!!

Thank you Elisha for your rating.

Thank Janice for the rating!!

Thank you for your feedback Donna. I have reviewed with our housekeeping department to look after this more often.

Thank you for your comments, I will be sure to share with our team to eliminate from happening in the future.

Thank you for the generous review! We are pleased to hear that you enjoyed your stay with us. We hope to see you again in the future!

Thanks Dwan for the 5 rating!!

We are so happy you enjoyed your stay with us Denise.

Thanks for the rating.

Thank you for the generous review! Hope we get the chance to serve you again!