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"The check in staff were amazing, but when we went to the restaurant it all went down hill 100mph, the staff ignored us especially the self proclaimed sommelier, he needs a rocket, even with eye contact he completely chose to not see.....the food wasnt any better, gluggy potatoes full of cheese, dry beoff..no water as asked for when we finally were asked until we asked again later, poured our own wine, and many tables were in the same predicament.. mattress was terrible, but the toom otherwise...

"Hotel bien placé mais la propreté laisse à désirer. Nous étions qu'un couple dans cet hôtel, c'est plutôt étonnant. Je sais qu'on n'y retournera pas."

"La chambre était propre, bien tenue. Le mobilier commence à dater, mais il est en très bon état. concernant la personne de l'accueil, personne antipathique, pas aimable, et est venue vite agressive parce que nous n'étions pas d'accord sur le nombre de chambres que nous avions réservées. Il suffisait qu'elle regarde sur le site expedia pour se rendre compte qu'elle se trompait. Même pas une excuse, mais juste donner comme réponse que l'hôtel aurait pu être complet, comme si nous étions fautifs....

"This is an amazing find such lovely family owners took great care of us - the rooms perfect and clean. The home cooked food was amazing and service impeccable. Safe parking and so close to the Puy Mary volcano mountain area. Will stay again!"

"Cute but spacious cabins with views of the lake. Helpful and friendly staff. Limited restaurant menu as it was low season but excellent cooking and generous portions. Great breakfast buffet. "

"Good"

"Idyllic setting with wonderful views down across the valley to Aurillac. Very welcoming and a most enjoyable stay. Our host provided us with a delicious cold platter, as she was not cooking the night of our stay. Lovely to sample the local meats and cheeses. Would definitely like to return and explore the area."

"Sejour d une nuit au calme, chambre parfaite, très bon petit-déjeuner . On recommande."

"Le Griou has location, location, location! View off the balcony worth the trip. Service was friendly and helpful. Breakfast was excellent; dinner was good."

"La chambre était salle, la moquette plein de poussière et des taches de saleté, la salle de bain non chauffée, le sèche serviette ne marchait pas, pas d’eau chaude ou très peu et la chambre sentait la poussière. Pas de connexion wifi alors que sur l’annonce s’est bien indiqué qu’elle est disponible. Pas de personnels, on récupère la clé dans une boîte à l’entrée de la chambre. Tu reçois les instructions la veille du départ avec les informations et codes d’accès. Impossible d’annuler la...

"Tres bon hotel "

"Chambre et personnel très bien"

"Très petite chambre et la salle de bain de bonne taille mais le nettoyage de la douche laisse à désirer et ne donne pas envie."

"Excellent "

"Parking was full so had to leave on the road with lots of wedding bits inside. Hotel ok but tired. Room basic. No water or tea facility. Restaurant overpriced and under whelming. I had a local dish. Local Sausage and mash. Basic sausage and mash tasted like smash. Dried potatoes. Felt a bit money grabbing. "

"The location was good, easy walking, parking across the street. The only issue was it was a top floor room without air-conditioning. To be fair, it was much warmer than usual in the area. "

"Sehr ruhig gelegen, sehr aufmerksames Personal. "

"We didn't expect too much. We arrived decently late and tried to call multiple times to check how late we could check in, the first 2x the phone was not answered. We were asked if we want to see the restaurant menu but were not informed when it closes so by the time we went to the restaurant the kitchen had closed and no warm dishes were available. The room smelled a bit of cigarettes and had to be aired out. The layout was complicated with steps right after the door and a seperate toilet which...