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"The check in staff were amazing, but when we went to the restaurant it all went down hill 100mph, the staff ignored us especially the self proclaimed sommelier, he needs a rocket, even with eye contact he completely chose to not see.....the food wasnt any better, gluggy potatoes full of cheese, dry beoff..no water as asked for when we finally were asked until we asked again later, poured our own wine, and many tables were in the same predicament.. mattress was terrible, but the toom otherwise...

"Aucun personnel physique. J’ai reçu un WhatsApp avec les instructions pour récupérer clés, le petit déjeuner est dans la chambre ( frigo/ machine à café) qui encombre la chambre. Pas de climatisation et chambre donnant sur la route et la gare au 1 er … la décoration mexicaine est vraiment curieuse pour un hôtel avec ce nom "

"This is an amazing find such lovely family owners took great care of us - the rooms perfect and clean. The home cooked food was amazing and service impeccable. Safe parking and so close to the Puy Mary volcano mountain area. Will stay again!"

"Cute but spacious cabins with views of the lake. Helpful and friendly staff. Limited restaurant menu as it was low season but excellent cooking and generous portions. Great breakfast buffet. "

"un grand lit trés confortable , , la propreté irréprochable , toutefois un bémol au sujet de l'acceuil , "

"Le Griou has location, location, location! View off the balcony worth the trip. Service was friendly and helpful. Breakfast was excellent; dinner was good."

"Sehr ruhig gelegen, sehr aufmerksames Personal. "

"Excellent "

"Parking was full so had to leave on the road with lots of wedding bits inside. Hotel ok but tired. Room basic. No water or tea facility. Restaurant overpriced and under whelming. I had a local dish. Local Sausage and mash. Basic sausage and mash tasted like smash. Dried potatoes. Felt a bit money grabbing. "

"Un peu de chauffage aurait été bien surtout en cette période !!! Sinon belle établissement et personnel super"

"RAS convenable "

"We didn't expect too much. We arrived decently late and tried to call multiple times to check how late we could check in, the first 2x the phone was not answered. We were asked if we want to see the restaurant menu but were not informed when it closes so by the time we went to the restaurant the kitchen had closed and no warm dishes were available. The room smelled a bit of cigarettes and had to be aired out. The layout was complicated with steps right after the door and a seperate toilet which...

"Toujours une très bon adresse pour tout "

"A friendly and helpful welcome to the Hotel and soon booked into our room and explained where to park our vehicle once we had unloaded. The hotel has a very traditional feel downstairs, charming. The corridors and the rooms themselves were decorated in a very dark scheme, which even with the lights on was a little difficult to always see well. The room was large and comfortable although the bathroom was clean it was a little dated in design. The hotel restaurant was excellent with a lovely...

"The location was good, easy walking, parking across the street. The only issue was it was a top floor room without air-conditioning. To be fair, it was much warmer than usual in the area. "

"hotel de bonne qualité , à recommander"

" Exelent sejour,"

"Bel hôtel et même plus, coquet et décoré avec goût. Propreté et literie parfaits. Accueil très professionnel. Belle soirée à Aurillac. Et en plus une piscine."