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Reviews of Days Inn by Wyndham Salem, Illinois

2 out of 5
Days Inn by Wyndham Salem, Illinois
1812 West Main Street, Salem, IL

Reviews

6.4
Rating 10 - Excellent. 47 out of 251 reviews" "
Rating 8 - Good. 65 out of 251 reviews" "
Rating 6 - Okay. 57 out of 251 reviews" "
Rating 4 - Poor. 40 out of 251 reviews" "
Rating 2 - Terrible. 42 out of 251 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Beth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place is very hard to find, there are rental yrucks in front of it. It is very old, locks on doors did not inspire any safety. Turned the sink water on, got BROWN water pouring out fir the first 30 seconds. This really turned me off to tge idea of a nice shower. The pool was advertized, but closed until May 29th.
Stayed 1 night in May 2024

10/10 Excellent

Joeye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

6/10 Okay

Kurt

Travelled with family
Liked: Staff & service
Fine for a night or two, at the right price, if you need somewhere to stay. Needs some repairs and updating.
Stayed 1 night in Apr 2024

4/10 Poor

Kathy

Travelled with family
Disliked: Amenities, property conditions & facilities
The toilet didn't flush properly. The beds were lumpy. No luggage rack.
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was pleasant and location convenient. We did not see bed bugs; however, the room was disgusting and not safe. There were dead roaches, bugs, and worms all over the room's floor- in the open, under the beds, against the walls. The chain for the door had a broken link and the chain slide port was missing two of the four screws. I watched a 5-year-old open the door with the chain on, and the whole mechanism burst open. Luckily I had brought additional locks and jambs with me, or we couldn't have slept here. There was no alternative and no way to switch rooms due to the eclipse. Absolutely disgusting and very poor condition.

8/10 Good

E-K:

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty average cheap hotel convenient parking outside the room
Stayed 1 night in Jan 2024
Response from Tina on 1 Feb 2024
thank you for your review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointing
The place was nasty. Mold on ceiling, looked like semen on bed. Holes in curtain. Itchy all over afteer laying in the bed.
Stayed 1 night in Jan 2024
Response from Tina on 1 Feb 2024
thank you for your review

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Remodeling company needed 911
The whole place could use a remodeling company's help service was helpful and friendly.. the carpets at wrinkles in them stains on them the internet was slow and janky the TV's outdated let's just say this place could use some 10 to 11 care the people that work there are great though kind friendly and helpful
Stayed 2 nights in Dec 2023
Response from Tina on 22 Jan 2024
thank you for your review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Courteous employees!
Stayed 2 nights in Dec 2023
Response from Tina on 1 Jan 2024
thank you for your review

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place to stay. Could you ask for a nicer place to stay? Rooms are clean and safe quit.and the prices is okay.
Stayed 1 night in Dec 2023
Response from Tina on 12 Dec 2023
thank you for your reveiw

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
They were real friendly
Stayed 2 nights in Dec 2023
Response from Tina on 12 Dec 2023
thank you for your reveiw

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and cheap, enjoyed stay and will be back
Stayed 3 nights in Nov 2023
Response from Tina on 4 Dec 2023
thank you for your review

2/10 Terrible

Ray

Phone didn’t work in our room. We were killing many bugs in our room. 1/4” to 3/4”!!
Stayed 1 night in Nov 2023
Response from Tina on 14 Nov 2023
thank you for your review

4/10 Poor

Patricia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the bathroom, possible mold on the wall in the bathroom. The hair dryer wasn't on the wall. Asked for one at desk, they only had one that was broken.
Stayed 1 night in Oct 2023
Response from Tina on 24 Oct 2023
thank you for your review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom smelt like urine and there was stains on the carpet and box springs.
Stayed 2 nights in Sep 2023
Response from Tina on 3 Oct 2023
i will pass this on to the right department

2/10 Terrible

Jack

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I guess I should've known because of the price but it wasn't a good place to stay. Room wasn't good at all, I killed three cockroaches. It was adequate for what I needed but I wouldn't recommend it to others.
Stayed 1 night in Sep 2023
Response from Tina on 29 Sept 2023
thank you for your review

6/10 Okay

Jacqueline

Liked: Staff & service
The room and bathroom was outdated, but clean. I like rooms with the vinyl plank or tile floors instead of carpeting, but the carpet had been vacuumed and was in decent shape. The maid staff does not clean the room on a daily basis, so the towels we had for the first night were all we had until I went to the office the next day and asked for more. On the third morning I asked for maid service with enough towels to last for the two nights left to our stay, but only one set was left after the maid service. Also, there wasn’t any coffee supplies in the room except for the one day of the maid service. I don’t have a problem with the room not being cleaned daily, but I at least need fresh towels. For the rate being charged, I shouldn’t have to ask everyday for fresh towels. Otherwise, the room was comfortable.
Stayed 4 nights in Sep 2023
Response from Tina on 11 Sept 2023
thank you for your review. i will pass this on to the right department

4/10 Poor

John, Big Lake

Disliked: Cleanliness, property conditions & facilities
no
Stayed 1 night in Sep 2023
Response from Tina on 7 Sept 2023
thank you for your rating

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property exterior was well worn and in need of updates. Chipped concrete and rusty metal
Stayed 1 night in Aug 2023
Response from Tina on 31 Aug 2023
thank you for your review

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tina on 28 Aug 2023
thank you for your rating

8/10 Good

Ellen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Tina on 28 Aug 2023
thank you for your rating

8/10 Good

Doug

Travelled with family and small children
Customer service was good. Air conditioning was just cool not cold and needs work. Water bugs all over the floor. Room smells bad needs deep cleaned. But just an ok stay. Won’t stay again.
Stayed 1 night in Aug 2023
Response from Tina on 28 Aug 2023
thank you for your review

8/10 Good

David, Eastview

Stayed 1 night in Aug 2023
Response from tina on 4 Sept 2023
thank you for your review

4/10 Poor

Roma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a class reunion and did not have high expectations for the hotel (Days Inn is not known as a destination hotel) but this stay was unpleasant. There were dead bugs in the room, the towels were quite worn, and the television did not work. I called the front desk and was told someone would come to my room in a few minutes, but no one ever came. The site said there was a continental breakfast, but there was only coffee in the morning.
Stayed 3 nights in Jul 2023
Response from Tina on 10 Aug 2023
thank you for your review and i will pass this on to the right department

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it especially the breakfast
Stayed 1 night in Aug 2023
Response from Tina on 8 Aug 2023
thank you for your review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Tina on 7 Aug 2023
thank you for your rating

6/10 Okay

Melissa

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Tina on 7 Aug 2023
thank you for your rating

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
enjoyed the stay
Stayed 1 night in Jul 2023
Response from Tina on 27 Jul 2023
thank you for your review

4/10 Poor

John

Business traveller
Disliked: Staff & service
I prepay for the hoel room and i still need to give a credit card "for incidentals " which the hotel doesn't have any. I don't like letting them photo copy my id and take credit card info to foreigners only here for profit. Selling people's personal information is another revenue source.
Stayed 1 night in Jul 2023
Response from Tina on 10 Jul 2023
thank you for your review. yes we take credit card of three party for incidentals in case something to broken in room or the guest takes something from the room. we don't sell people information.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were there from Saturday until Wednesday. We didn’t get sheets changed at all. There were several big bugs in the room. Breakfast consisted of juice, yogurt, mini muffins, rice crispy bars, a gallon of milk and several cereals. You had to get a key from the attendant to get into the room. Attendant was away from the desk more than there. Needs updating badly.
Stayed 4 nights in Jul 2023
Response from Tina on 6 Jul 2023
thank you for your review and i will pass this on to the right department

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
it was good for the price
Stayed 1 night in Jun 2023
Response from Tina on 6 Jul 2023
thank you for your review

4/10 Poor

Jacob

Stayed 3 nights in May 2023
Response from Tina on 6 Jul 2023
thank you for you rating

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Old but in redecoration mode. Hence low prices. It totally met all of our needs.
Stayed 1 night in May 2023
Response from tina on 28 May 2023
thank you for review.

2/10 Terrible

Kristin

Disliked: Cleanliness
Stayed 2 nights in May 2023
Response from tina on 27 May 2023
thank you for your rating

6/10 Okay

Renate

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was comfortable.
Stayed 1 night in May 2023
Response from tina on 22 May 2023
thank you for your review

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Constant cars in and out with booming music, people in and out talking loudly. Looked like maybe they lived there, not sure. Entire front is filled with uhaul trucks so you can’t see the motel. We had reservations for two nights but we left in the morning and didn’t go back. Never again.
Response from tina on 22 May 2023
thank you for your review. i will pass this on to the right department

2/10 Terrible

Trista

Stayed 1 night in May 2023
Response from Tina on 12 Jun 2023
thank you for your review

4/10 Poor

Keith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting trash outside door and in walkways. Breakfast should not be advertised as it is a complete sham!
Stayed 1 night in Apr 2023
Response from Tina on 28 Apr 2023
thank you for your review. i will pass this on to the right department

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get to tay was asked to leave the forgot my ID I.had 3 credit cards
Stayed 1 night in Apr 2023
Response from Tina on 14 Apr 2023
you didn't have a valid ID which is required

4/10 Poor

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Check in was Was ok. I wasn’t told about what time breakfast and the location of breakfast. My room was dirty, sheets stain, towels stain. Place very run down and dirty
Stayed 1 night in Nov 2022
Response from tina on 14 Nov 2022
thank you for your review.

2/10 Terrible

Cassidy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Rented a room a few months back TV was already broken they charged me for it told them it was broken already when I arrived they still charge me for it and will not rent to you even though the meth heads they allowed there are the ones who prolly broke it previously. Wouldn’t recommend unless your desperate
Stayed 2 nights in Oct 2022
Response from tina on 1 Nov 2022
Thank you for your review. Looking back on our records you were not charged for tv. You should let the front desk know something is broken in room when you find it so they can take care of it then.

10/10 Excellent

Emmett

Stayed 1 night in Oct 2022

2/10 Terrible

Barbara

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse Days Inn I have EVER stayed at. The floor has a live bug that I killed, stains or dirty sheets on bed, the hair dryer made a metal sound when I turned it on so was afraid to use it. No coffee pot in the coffee maker, no change lock on door and toilet paper holder was loose for paper kept falling on floor. And the front office lady had on a stained short and didn’t look like she was in a good mood. The outside of other rooms curtains has paint on them. The whole area looked very run down and neglected for years. I won’t recommend this hotel to anyone. Had a small dog that I had to walk and didn’t feel safe in this area. If I hadn’t needed a place to stay for the night I would have left but that wasn’t an option for me. This is the worst place I have ever stayed in and the rating should be -10. Because of all these issues I feel I should be reimbursed.
Stayed 1 night in Oct 2022
Response from tina on 21 Oct 2022
sorry to hear about all of this. It would have been nice to know when you were here so we could have had a chance to take care of the problems.

10/10 Excellent

Tammy

Liked: Staff & service, property conditions & facilities, room comfort
Log cabin weekend
Room was clean and ready for us. Ee had yo ask for more towels otherwise no complainys. We had plans for breakfast so did not try breakfast
Stayed 2 nights in Sep 2022
Response from tina on 27 Sept 2022
thank you for your review

2/10 Terrible

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a real dump. Scary place!! There were empty beer cans and cigarette butts all over the place, lots of shady looking people staying there. I did not feel safe. There were roaches in the room and the toilet leaked all over the floor, and there were bug carcasses all over the bathroom. Super yucky. My non-smoking room stunk like tar and mold. The building should be condemned.
Stayed 1 night in Sep 2022
Response from tina on 26 Sept 2022
Thank you for your review. I will pass this on to the right departments.

6/10 Okay

Danny

Stayed 5 nights in Sep 2022

8/10 Good

Christian Morales

Stayed 2 nights in Sep 2022

4/10 Poor

Zay

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn't the best place I've been to. There was a roach in my room behind tv, the rooms didn't smell to good, the outside sidewalks are covered in giant spiders & webs around the lights... I almost walked thru a few.
Stayed 2 nights in Sep 2022
Response from tina on 9 Sept 2022
thank you for your review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from tina on 22 Aug 2022
thank you for your review

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from tina on 17 Jun 2022
thank you for your review