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"Staff very helpful with dinning options and travel plans"

"This property worked out great for us because we have a service dog, in our room on the first floor, had its own direct access to a garden. The room size was very good and the amenities were basic. Breakfast was average."

"Great Hotel and facilities just a bit out of the way for central Rouen"

"We loved the quaint hotel - but being up on the fourth floor with no lift made it a less than perfect stay. Nothing you can do about that - and we could have requested a different room - but we're still healthy enough to make the climb, it was just less-than-ideal. The staff were wonderful - and the location in Honfleur was lovely - just a really neat experience. The room itself was fine and very clean - no issues there at all. The access and parking situation in May of 2026 was a bit difficult - due to construction activities we did end up parking a few blocks away and having to move suitcases that way on foot - not sure there is anything you can do about that, but again, made it a less-than-perfect stay. We would absolutely recommend the place to friends - but warn them on the two issues of stairs and parking."

"Excellent hôtel ! Ravi de notre choix à 200m du Zénith. Propreté nickel, rien à redire. Salle de bain spacieuse avec WC dedans, et douche. Chauffe serviette, sèche cheveux. Personnel très sympathique, sérieux et serviable. Deux ascenceurs à disposition. Couloirs calme la nuit. Bien isolé du bruit. Rideaux et store présent pour les fenêtre. Hotel bien arboré tout autour, du coup quand on ouvre les fenêtres pn a vu sur la nature. SEUL BÉMOL : le papier toilette qui est du feuille à feuille...Pas pratique et manque de douceur...il ne faut pas avoir la gastro...lol"

"Great location but difficult to access with the building work. Rooms small but fine"

"Clean spacious rooms and staff were very friendly. Would definitely stay at the Best Western Eden Spa again."

"The BEST breakfast!!!"

"Wonderful location. Excellent grounds. Food was great but you need a reservation."