Holiday Homes in Saint Hedwig

"Smell of weed was impossible to avoid from the parking lot all the way to the 8th floor. Wet towels were left at each door throughout the hall from each room. Had to wait for a while when I asked for clean towels. Woke up with a few bug bites on arms and legs each night. Check in staff had to be corrected as I booked 3 nights, they claimed it was only 1 until they checked again. They wanted to charge me $10 for free parking claiming its a fee to self park, when booking said free self-parking. I asked for a roll-away bed, they denied it and said I already had a king size and a double bed (4 people). There's a Country Inn and Suites next door I should have booked instead. Won't stay here again. "

"It was great "

"Overall lovely clean hotel, their signature scent is amazing (welcoming and calming). Some minor things are the rooms have lots of bare walls, some pictures would go a long way to add to the decor. Furnishings appear dated such as the chairs being very worn and the metal headboard with lots of scratches."

"Very noisy hallways during night. Horrible signage to find hotel. No coffee at breakfast. One and done on this one "

"I make sure we book this for our family when we stay in the downtown area. This hotel is aged but has character and is well maintained. Enjoy the fact that we step out of the hotel doors and immediately see the historic San Antonio square with the Alamo. "

"Great place awesome location close to everything "

"Our room was not very clean. I walked into the bathroom and the tile floor was not clean, including what looked like a drop of blood. I wiped it up, extending some grace. Then I went to put my luggage up and there was a dirty sock on the floor. I went to the front desk and asked for a new room. She was hesitant as they were nearly sold out and there was only one other with two queens. We were eventually given a new room. We went into the new room and while it was better, there were things on the floor that should have been caught by a vacuum. After brushing my teeth, I realized the sink was very slow draining (took 3+min to drain.) asked front desk for maintenance/draino and was told no one could be there til tomorrow. Shower drain stopper wasn't functioning and we had to prop it up with a tube of toothpaste to get the tub to drain. At checkout we mentioned it to staff. They seemed unphased but said they'd make a note. Hallways also hadn't been vacuumed as there was stuff down the halls on both floors we were on. Staff said it was because they let guests put trash in hall to be taken out. It wasn't that kind of trash. It was small things that needed to be vacuumed. I never leave reviews, and typically just let staff make things right. While we were given a new room, the second one also had blemishes that should be caught with routine housekeeping and maintenance. We won't be staying here again."

"The staff was amazing. Very kind and professional."

"Comfy beds and great service. "