Top Hotels Near Safari West in Santa Rosa from NZ$213

"Average all around. Check-in was bad because a guest was cussing someone out down at the end of the rooms. I tried to call the front desk twice about this, but they never answered the phone. Police were called by someone, though, and responded quickly. We wanted a second floor room but were told the king kitchenette wouldn’t be ready for 40 more minutes even though it was 4:10 pm. My opinion is that all the rooms should be ready by the 4 PM check-in time. We downgraded to a standard room so that we could get off the bottom floor and not have to wait 40 minutes. Front desk clerk was friendly, but we saw no one there for backup. Pool was very nice. Breakfast was adequate."

"The property was beautiful and the beds were so comfy! The property manager was very friendly and responsive. "

"It was great, family friendly. "

"The house was perfect. The grounds were beautiful."

"The pool and connected jacuzzi were disgustingly dirty and littered with live worms. And the patio furniture was dirty as well. When I contacted the host their response was that we shouldn’t be using the pool area this time of year. However their instructions state that the in ground jacuzzi is usable year-round. So that didn’t make sense and instead of being apologetic and service oriented they went on the offensive. It was strange. Additionally we got locked out of the master bathroom due to a faulty lock. I personally own apartment buildings and a bathroom lock should not be able to do what it did. When I contacted the host, Jordan said “I don’t see how that’s on us”. I was taken aback. I had implore them to have someone repair it so we could access our bathroom. It took hours before it was repaired. We were not able to use the bathroom until late in the morning. We still can’t believe that we were blamed for locking ourselves out of the bathroom! That was not okay. Lastly there were no detailed instructions how to use the above ground jacuzzi. Got little assistance. Ultimately I figured it out but it required finding other equipment away from the jacuzzi that really required written step by step instructions; that didn’t exist. Our experience with Jordan was as if they had never been to the property themselves and knew nothing about it. And certainly didn’t like hearing about problems and dealt with us in a very unprofessional and sophomoric manner. "

"The place was beautiful. We enjoyed our stay here. When I reached out to the host she responded promptly and was very helpful."

"Beautiful property, very well appointed. Friendly and responsive host. Great for a group, plenty of space and areas for gathering. Quiet neighborhood. Very clean. Great views and natural light. "

"Phenomenal view, great home, very nicely designed and decorated, perfect for our extended family vacation! "

"Amazing location and amenities for a get away. Book here for sure!!"