DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova

3.0 star property
Hotel with free parking, in the vicinity of Lake Natoma

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Nestled near Historic Folsom, DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova offers an inviting retreat with a 24-hour gym, on-site restaurant AkaMesa Restaurant and Ba, and a bar. Relax in the outdoor pool or take advantage of dry cleaning/laundry services while enjoying free WiFi and self parking.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • Pet-friendly
  • Laundry

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About the area

Map
11260 Point East Drive, Rancho Cordova, CA, 95742

What's nearby

  • Lake Natoma - 4 min drive - 7.2 km
  • Folsom Premium Outlets - 5 min drive - 9.4 km
  • California State University Sacramento - 10 min drive - 18.3 km
  • Arden Fair Mall - 19 min drive - 34.1 km
  • Cal Expo Race Track - 20 min drive - 34.4 km

Getting around

  • Sunrise Station - 4 min walk
  • Sacramento Valley Station - 18 min drive
  • Sacramento, CA (SMF-Sacramento Intl.) - 39 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Taco Bell - ‬18 min walk

About this property

DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova

Hotel near Folsom Premium Outlets
Located close to Lake Natoma, DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova provides an airport shuttle, a terrace and dry cleaning/laundry services. Be sure to enjoy a meal at AkaMesa Restaurant and Ba, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks such as:
  • Swimming pool, along with sunloungers and pool umbrellas
  • Free self-parking, plus self-parking (surcharge)
  • Full breakfast (surcharge), an outdoor pool and ATM/banking services
  • 1 meeting room, free newspapers and coffee/tea in reception
Room features
All 158 rooms have comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 50-inch LCD TVs with cable channels
  • Balconies or patios, separate sitting areas and fridges

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AkaMesa Restaurant and Ba

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 175 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 23 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 175 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house Sacramento/Rancho Cordova Hotel
HYATT house Sacramento/Rancho Hotel
HYATT house Sacramento/Rancho
Motel Sierra Rancho Cordova
Sunrise Hotel Rancho Cordova
Sunrise Rancho Cordova
DoubleTree Suites by Hilton Hotel Sacramento Rancho Cordova

Frequently asked questions

Does DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova have a pool?

Yes, this property has an outdoor pool.

Is DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 23 kg per pet. There's a fee of USD 175 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova?

Self-parking is free at this property.

What time is check-in at DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova?

Checkout is at 11:00 AM.

Where is DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova located?

Situated in Rancho Cordova, this hotel is 5 mi (8 km) from Lake Natoma, and within 12 mi (20 km) of Folsom Premium Outlets and California State University Sacramento. Folsom State Prison and Museum and Haggin Oaks Golf Complex are also within 12 mi (20 km). Sunrise Station is only a 4-minute walk and Cordova Town Center Station is 22 minutes.

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Reviews

DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova Reviews

7.6

Good

7.8

Cleanliness

8.2

Location

8.2

Staff & service

7.4

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 113 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

Reviews

8/10 Good

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Has all the amenities we like, pool, fitness center, lounge and restaurant. We felt safe. Easy check-in and check-out.
Stayed 1 night in Jan 2023

10/10 Excellent

Yayi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet environment, clean and up grade room services. Staffs are friendly. I booked another 7 nights here immediately. Overall, we are happy for our staying here.
Stayed 6 nights in Dec 2022

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful; we arrived early at least (2hours early) check in was not until 4pm. The desk still allowed us to checking earlier without charging us extra for an early check in, it was really appreciated. The hotel was nice and clean, a nice big pool. It was a nice cool getaway.
Stayed 1 night in Sep 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room set up, somewhat noisy.

Great room set up, had a suite, separate bedroom is nice. Unfortunately folks above us were very loud, and the noise went on until the early morning. They were obviously kids, jumping off the bed, etc, and understand that kids go stir crazy when traveling. Would suggest keeping families on the first floor to prevent this type of noise.
Stayed 2 nights in Aug 2022

4/10 Poor

DJ

Liked: Cleanliness
Disliked: Staff & service
Poor staff and elevators are not working properly
Stayed 1 night in Oct 2022

2/10 Terrible

Luis

no air conditioning; want price adjustment!
Stayed 3 nights in Sep 2022

6/10 Okay

Chris

Liked: Staff & service, amenities
We changed our initial Hotel booking for this one during our trip. Expedia said it was a four star hotel but it is really classed as a three star at a push. In the blurb it also claimed it was a suite with a queen size sofa bed, but when we checked in it was no bigger than a standard double which was rather small for our children, hence the disappointment. The front desk were aware of this and apologised but said it was out of their hands it was a corporate issue. The area immediately outside the hotel felt unsafe, with homeless people and scantily dressed ladies hanging around at the top of the road.
Stayed 3 nights in Jul 2022

6/10 Okay

Tania

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

I wouldn't choose to stay here again.

The room was nice but the wall thin and I could hear people around in all directions of my room for most of the night. Not a super nice area either but at least it was far enough from the freeway that I couldn't hear it. The front desk guy wasn't very helpful when I checked in. Then the rate for my room changed several times between me booking it and it being charged, and no one has returned my call regarding this.
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Check your bill carefully

The towels were dirty and the fan in the bathroom was very loud, but the reason for the poor rating was the bogus charges on my bill.I was billed for two nights parking after telling the front desk that I did not have a car and would not be parking any vehicle in their lot. I am still waiting to see the credit applied.
Stayed 2 nights in Oct 2022

6/10 Okay

Elaine

Liked: Cleanliness, property conditions & facilities, room comfort

Ridiculous parking fee!

There is no mention at the time of booking that there was a parking fee. Upon check in, the front desk informed me of the parking fee and that parking outside and walking in was not an option. Everyone is charged no matter if you park outside or in the hotel provided spaces. It was absolutely ridiculous. All that open space and they feel the need to charge for parking. Hotels.com needs to make sure parking fees are listed. I wouldn't have chosen this property if I knew I had to pay for parking. On the plus side, the rooms are spacious and lovely. Love the separate living room.
Stayed 1 night in Aug 2022

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities

Hoping it'll change for the better

So, they did not inform us that parking is no longer free. A $10 charged showed up after checking out, when I called to ask why that is when I was informed it was for parking. They hotel seems to be breaking down. Water spots and wholes in ceiling where water must have leaked in past. Pool and hot tub needs a desperate cleaning. Also day of check out I reached behind night stan to find plug to plug in lights and I pulled out clothing from past guest. So room obviously was not cleaned thoroughly from a previous guest. We were informed the hotel has been sold. So hoping a revamp is coming. Also they no longer offer complimentary breakfast
Stayed 1 night in Jan 2023

10/10 Excellent

Abdul sadiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the excellent service.
Stayed 1 night in Jan 2023

6/10 Okay

Nancy

Disliked: Cleanliness, property conditions & facilities
Curtains we dirty. Place was behind construction so there were homeless there being loud at night and scary at night
Stayed 1 night in Jan 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The rooms are spacious, modern and clean. And the reception desk was friendly and fast. No issues
Stayed 1 night in Jan 2023

4/10 Poor

Sam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One bedroom layout was great.

2/10 Terrible

Elvira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was checked into a dirty room after multiple key malfunctions. Stayed for a week until the hot water broke with no repair timeline. Room was not cleaned at all during the week. This property is going to be converted to another use Feb 1 2023, and it showed. Poor communication from staff about what was happening. FAIL.

6/10 Okay

Melanie

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall the property and room was clean , except although I was in a non smoking room , it smelled like smoking existed . The heater was broke so it was cold in my room , I asked if it could be fixed they advised tech wasn’t going to be available until the next day , which would do me no good since I was checking out that next day , I asked for extra blankets since it was cold in the room ,instead of bringing warm blankets they brought sheets .

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay on rainy blustery night.

Suite was spacious and comfortable for two. Unit was clean, and staff was accommodating for late arrival, and late checkout.
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Should have been better.

Heating unit blew only cold air. Very thin walls was a probem with very noisy neighbors. Was charged parking fee even it was made clear I was not parking a car there.
Stayed 1 night in Jan 2023

6/10 Okay

Niki

Liked: Cleanliness, staff & service
Lots of construction around the property. Power was off for multiple hours due to a storm. I would have assumed a hotel would have a generator but h guess not.

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in I was greeted by a very friendly and warm young lady at the reception desk. She was such a nice person and Double Tree is lucky to have her in their employment.
Stayed 1 night in Dec 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice property. We were sad about them canceling breakfast, but then again, it was Christmas Eve so we understand. Great time at this hotel.
Stayed 1 night in Dec 2022

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It lived up to what was advertised.
Stayed 1 night in Dec 2022