Verified
8/10 Good
Joy
27 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joy
Stayed 2 nights in Feb 2020
Gem Sapa Hotel
3.0 star property
Travelers can savor authentic local cuisine and unwind with a rejuvenating massage at this peaceful retreat in the heart of Vietnam's northern highlands
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Photo gallery for Gem Sapa Hotel
Located in the center of Sapa, Gem Sapa Hotel provides a quiet escape with mountain views. Guests can book a spa treatment, taste regional specialties at the hotel restaurant, and use WiFi from their rooms to stay connected after a day of exploring.
Reviews
6.86.8 out of 10
Popular amenities
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
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About this property
Gem Sapa Hotel
- Hotel near Sapa Lake
- Consider a stay at Gem Sapa Hotel and take advantage of a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
- Other perks at this hotel include:
- Free self-parking
- A round-trip airport shuttle (surcharge), tour/ticket information and coffee/tea in reception
- A 24-hour front desk, luggage storage and multilingual staff
- Room features
- All guest rooms at Gem Sapa Hotel offer perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
- Other amenities include:
- Bathrooms with free toiletries and hairdryers
- Flat-screen TVs with cable channels
- Fridges, electric kettles and heating
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Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
Optional extras
- Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Is Gem Sapa Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Gem Sapa Hotel?
Self-parking is free at this property.
What time is check-in at Gem Sapa Hotel?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Gem Sapa Hotel?
Checkout is at noon.
Does Gem Sapa Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Gem Sapa Hotel located?
Situated in Sa Pa, this hotel is within a 10-minute walk of Sapa Lake, Sa Pa Square and Sapa Catholic Church. Cable Car Station Sapa and Sapa Museum are also within 15 minutes. Sapa Station is 10 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
6.0
Location
8.0
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
4/10 Poor
Verified traveller
5 Aug 2019
Disliked: Amenities, property conditions & facilities
The room does not look like the ones in the pictures
Verified traveller
Stayed 1 night in Aug 2019
Verified
8/10 Good
Lan Anh
21 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lan Anh
Stayed 2 nights in Feb 2019