Reception hall

Reviews of ibis budget Rouen Centre Rive Gauche

2 out of 5
ibis budget Rouen Centre Rive Gauche
55 AVENUE DE LA LIBERATION, Rouen

Reviews

9.0

Wonderful

Rating 10 - Excellent. 172 out of 282 reviews" "
Rating 8 - Good. 86 out of 282 reviews" "
Rating 6 - Okay. 16 out of 282 reviews" "
Rating 4 - Poor. 4 out of 282 reviews" "
Rating 2 - Terrible. 4 out of 282 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation-and breakfast! Surrounding area not very interesting-but good bus service into centre and station.Al best to the hotel and thank you. Dave.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrey

Travelled with family
Liked: Property conditions & facilities
We liked this Ibis Budget a lot more than Ibis Styles! Awesome breakfast, clean and cozy room. Starred it in my Google Maps for our next trip!
Stayed 1 night in Mar 2024
Response from La Reception on 17 Apr 2024
Thank you very much.Look forward to see you soon again.Best regards

10/10 Excellent

Merreldeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good location safe parking , nice property and good french breakfast
Stayed 3 nights in Feb 2024
Response from La réception on 6 Mar 2024
Thank you for your review.We are pleased to see that everything was find for you.Hope to see you again

8/10 Good

JIBAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, quiet and clean place
A little out of town but easy commute to the center by metro, metro is about 7mins walk. Breakfast was great, everything worked as expected, rooms are on the small side, temp is well maintained in the common areas, pool table has seen better days
Stayed 2 nights in Jan 2024
Response from La réception on 13 Feb 2024
Thank you for your review;hope to welcome you again when you will travel in Normandie.Best regards from all staff :)

10/10 Excellent

Inga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Value for money. Lovely interior
Stayed 1 night in Jan 2024
Response from La réception on 13 Feb 2024
Thank you for your review;hope to welcome you again when you will travel in Normandie.Best regards.

10/10 Excellent

Louise

Stayed 1 night in Dec 2023
Response from La réception on 13 Feb 2024
Toute l'équipe vous remercie pour cette notation qui traduit d'un bon séjour passé en sa compagnie.En espérant vous accueillir à nouveau prochainement.Bien cordialement

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Breakfast really good with a machine that makes fresh orange juice. Lovely furnishings. Not actually in the centre but a tram stop not far. Excellent for a budget hotel
Stayed 4 nights in Nov 2023

8/10 Good

Creslyn

Travelled with partner
Liked: Cleanliness
The lobby was nice. The room was pretty typical of most Ibis hotel rooms. Easy free street parking. Kinda far from city center but bus stop was a short 2 minute walk.
Stayed 1 night in Nov 2023

10/10 Excellent

Annamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I stayed here for ease of parking,location and price. Parking a bit mis leading as you have to pay to use the IBIS car park -not excessive maybe 12 euros the night but not advertised.Team line in front if Hotel so very little street parking but I fid find a space so didnt have to pay Its a good 45 minute walk to Old Market place but there is s Tram service that passes in front of Hotel and 10 minutes to Old Town .Was free on Ssturday
Stayed 1 night in Oct 2023
Response from La réception on 4 Nov 2023
Thank you for your review.We just want to say for everyone that the parking rate is 8 per day and advertised on every website even Hotels.com.Best regards

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, spacious room for an ibis budget. We had a third person in room but bed folds up into wardrobe when not in use so no problem. Modern stylishly decorated in reception area. Breakfast good value. It is about a 30 minute walk into Rouen or good bus service. Suited us as parking was secure and reasonably priced.
Stayed 2 nights in Oct 2023
Response from La réception on 4 Nov 2023
Thank you Nancy for your review and pleased to read that you enjoyed your stay with us.See you for a next trip in Rouen.

8/10 Good

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for visiting Rouen. Easy to find and park then take transit to visit the city centre. Excellent price
Stayed 1 night in Sep 2023
Response from La réception on 4 Nov 2023
Thank you for all.Come back when you want if your trip goes to Roue.Best regards

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La réception on 4 Nov 2023
Cher Martin,nous vous remercions pour cette note;nous sommes ravis que votre séjour se soit bien déroulé.Espérant vous accueillir à nouveau très bientot.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than surprised to find a Budget Hotel with these amenities! Great room, small but very clean, great shower. Breakfast was excellent with multiple choices. Parking was easy and welcomed after a long drive.
Stayed 1 night in Sep 2023
Response from La réception on 4 Nov 2023
Thank you for all;your satisfaction please the whole team who continues their efforts to make you have a pleasant time in its company.See you

8/10 Good

David

Stayed 2 nights in Sep 2023
Response from Marie on 25 Sept 2023
Bonjour, nous vous remercions pour votre note positive qui traduit un bon séjour au sein de l'ibis budget rouen centre rive gauche nous serons heureux de vous accueillir de nouveau, bien cordialement

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not disappointed with my buget stay
Comfortable stay and staff were very helpful. Bedroom was fine and functional. It was unadorned and didnt encourage one to hang out there , but then again I was sightseeing.. Breakfast was very good.
Stayed 2 nights in Sep 2023
Response from Marie on 25 Sept 2023
Thanks you for your compliment, we will be happy to welcome you again; Best regards

8/10 Good

KOUASSI

Travelled with family
Liked: Cleanliness, staff & service
It was good.
Stayed 2 nights in Aug 2023
Response from La réception on 11 Sept 2023
Thank you for your review and happy to see that you enjoyed your stay.Come back when you want.Best regards

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Can't think of anything wrong.
Stayed 1 night in Aug 2023
Response from La réception on 11 Sept 2023
Thank you and see you again ;we will welcome you when you will come in Normandie

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but the parking fees are too high
The hotel is generally modern and welcoming, the staff are mostly lovely. Our room was a little small for a family booking, and we had to wait until last minute to see if we could have a cot in the room or bring our own. The chrome cast wasn’t working in the room and the staff never sent anyone to fix it after we enquired. The breakfast is nice but €10 is a little steep unless you eat a lot. The queue for the coffee machine is insane!! The parking should be maximum €5 a night, not €8. The staff will tell you the area outside isn’t safe to park, but it is. There’s little crime.
Stayed 3 nights in Aug 2023
Response from La réception on 11 Sept 2023
Thank you for your review.Our parking is one of the cheapest in Rouen and we can say that one window's car was broken every two days in the street around the hotel this summer.We think that you did the right choice with parking your car in secure.Best regards

8/10 Good

Nguessan

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from La réception on 11 Sept 2023
Nous vous remercions pour cette appréciation suite à votre séjour dans notre établissement.Nous serons ravis de vous accueillir à nouveau lors d'une prochaine visite de notre ville de Rouen.

2/10 Terrible

KELLY

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from La réception on 10 Sept 2023
Toutes les notes et commentaires reçus sont étudiés mais sans précisions supplémentaires il nous est difficile de remédier à ce qui ne vous a pas convenu.Nous sommes désolés si nous n'avons pas répondu à vos attentes.

8/10 Good

Damian

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
lovely reception area which was clean, airy and very nicely decorated. The staff were friendly and couldn't have been any nicer, really. The rooms were very basic. One room had a smell like bad drains and the pillow case had a brown mark on a corner that was off-putting.
Stayed 1 night in Aug 2023
Response from La réception on 9 Aug 2023
All the staff thanks you for this review;we do our best to share a good experience with you.And we will be careful for the pillow next time.Best regards

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best budget Ibis
Very modern hotel, best budget Ibis we have used. Basic but very clean room front desk were pleasant and helpful.
Stayed 1 night in Jul 2023
Response from La réception on 9 Aug 2023
Un grand merci Nadine pour ce commentaire;nous sommes heureux de lire que nous faisons partie de vos hotels de référence et espérons donc vous accueillir à chaque passage à Rouen.Cordialement

10/10 Excellent

Saranga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel done well. Rooms simple yet clever and modern with USB sockets and shelves and slots for belongings. Modern reception area and barrier controlled parking. Easy to find and great as a late stopover on our way through France.
Response from La réception on 24 Jul 2023
Votre avis résume très bien notre établissement et nous sommes ravis de constater que celui-ci vous a plu dans son ensemble et a répondu à vos attentes.A très bientot lors d'une prochaine halte à Rouen.

10/10 Excellent

Alexander

Stayed 1 night in Jul 2023
Response from La réception on 9 Aug 2023
nous vous remercions pour votre appréciation suite à votre visite dans notre Ibis Budget de Rouen rive gauche.En espérant vous accueillir à nouveau si votre route repasse par notre belle ville.A bientot

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel Breakfast was food. We had two rooms. One didnt have ac. Location is not the best. Fairly remote. If ur a family, and want to viait the city, try a different location.
Stayed 2 nights in Jul 2023
Response from La réception on 24 Jul 2023
Merci pour votre retour d'expérience; effectivement l'hotel se trouvant sur la rive gauche de Rouen,il est vrai que le centre historique est un peu éloigné mais ce dernier se rejoint facilement par les transports en commun situés à proximité.Cordialement

10/10 Excellent

Pete

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great location, clean and secure, will stay there again
Stayed 1 night in Jun 2023
Response from Eden on 13 Jun 2023
Dear clients,It is always a pleasure to read your reviews. We will share your appreciations to all our team.We hope to see you soon on your next trip to Rouen.Sincerly,Front desk

8/10 Good

Professor SITAL

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and price . Small rooms
Stayed 1 night in May 2023
Response from La réception on 24 Jul 2023
Nous vous remercions pour ce commentaire et cette note suite à votre séjour dans notre établissement.Les chambres perdent effectivement un peu en surface si vous utilisez le lit escamotable lorsque vous partagez la chambre à 3.

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, would stay again
Lovely clean room and hotel, nicely decorated. Very good space for the money. Nice simple continental breakfast in the morning. Friendly staff, very helpful.
Stayed 1 night in Jun 2023
Response from La réception on 24 Jul 2023
Toute l'équipe de l'hotel vous remercie pour ce commentaire suite à votre séjour parmi elle et espère sincèrement vous revoir très bientot.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from La réception on 24 Jul 2023
Un grand merci de la part de toute l'équipe pour cette notation qui traduit d'un bon séjour passé en sa compagnie.A très bientot peut etre

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pleasant hotel with relaxing public areas. The staff were rhelpful and friendly. The charge for overnight parking was a bit pricey. There were not many decent restaurants nearby especially on Monday evenimgs. Public transport into Rouen was good but you had to discover for yourself how it works; a pity that you couldn't buy the basic tickets in the hotel
Stayed 5 nights in May 2023
Response from La réception on 24 Jul 2023
Nous vous remercions pour votre commentaire.Vous avez pu découvrir notre belle ville de Rouen grace aux transports en commun présents à proximité.Cordialement

2/10 Terrible

BOSE

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not comfortable for adults No hot water for tea
Very bad experience in the hotel no kettle to boil water for cup of tea or coffee. No waldrope to hangs clothes. Very disappointed
Stayed 3 nights in May 2023
Response from la réception on 22 May 2023
We are sorry for this bad experience but we want to say that IBIS STYLES doesn't provide any kettle in its rooms.For clothes there are hangers in the room entrance.Best regards

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great basic hotel, clean and good shower/wet room Breakfast was chaotic, lots of guests needing to be fed and just 2 young members of staff. Nearly all of the food was gone and special requests were needed for more bread cutlery etc.It needed at least 2 more staff members there. Hardly anywhere to sit. Maybe we picked a bad time 09-40hrs but there was hardly anything to choose from, all very disorderly!
Stayed 1 night in May 2023
Response from la réception on 22 May 2023
Sorry for that situation especially this morning but somebody was sick and difficult to substitute.Done in the next morning day where everything was good and organized.Best regards

8/10 Good

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room in a decent hotel.
Stayed 1 night in May 2023
Response from la réception on 22 May 2023
Cher Denis,nous vous remercions pour ce rapide retour d'expérience et sommes ravis que vous ayez passé un bon séjour parmi nous.Cordialement

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2 nights in Rouen
great little budget hotel albeit 30 minute walk into Rouen - overall very good with excellent public areas - only negative was room was very small for 3 adults and it did impact negatively on our stay
Stayed 2 nights in Apr 2023
Response from la réception on 22 May 2023
Thank you for this review;we are sorry for the room size but now we removed the bunked bed and put a third bed which can take more place,we agree.

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Small but very functional and good value. Staff were very friendly and helpful. No restaurant or store on site. (No ice machine but don’t really know if that’s just France). Area around the hotel is a little sketchy but we never felt unsafe.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ruijia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. The parking was a bit confusing. Please take note: when you enter, you get a ticket. To exit, you need to pick up an exit ticket from the front desk. To renter, you pick up another ticket. To exit at the end, you just use one of your enter ticket to pay 8 euro. Other than that, the hotel was located in a great location, a bit far from downtown but drive able. The room was small. For party of more than 2, the extra bed is located inside the closet. The breakfast was great.

6/10 Okay

Janine

Disliked: Staff & service, amenities
Stayed 5 nights in Apr 2023

8/10 Good

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Great lobby area. Rooms are small.
Stayed 2 nights in Mar 2023
Response from La réception on 10 Apr 2023
Toute l'équipe vous remercie pour ce commentaire suite à votre séjour dans notre établissement.Nous sommes heureux de constater que celui-ci s'est bien déroulé dans l'ensemble et la taille de nos chambres respecte les normes de la chaine IBIS Budget . En espérant vous compter parmi nous une autre fois. Bien cordialement

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from La réception on 10 Apr 2023
Toute l'équipe vous remercie pour cette notation optimale suite à votre séjour dans notre établissement.Nous sommes heureux de constater que celui-ci s'est bien déroulé. En espérant vous compter parmi nous une autre fois. Bien cordialement

8/10 Good

Ofer, Haifa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2022
Response from Marie on 11 Sept 2022
Monsieur, nous vous remercions pour votre retour positif qui démontre un bon séjour au sein de l'établissement, nous espérons pouvoir vous revoir au sein de l'urban jungle. Bien cordialement

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice place although family room layout is odd
Stayed 1 night in Jun 2022
Response from La réception on 6 Sept 2022
Nous vous remercions pour votre appréciation suite à votre séjour dans notre ibis budget qui a pu vous proposer une chambre famille meme si son aménagement a pu vous surprendre.Cordialement

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022
Response from La réception on 24 Oct 2022
Nous vous remercions pour cette note que nous accueillons avec grand plaisir;cela encourage nos efforts pour vous permettre de passer un agréable séjour en notre compagnie.

10/10 Excellent

Anthoula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely communal areas - lobby, games room, bar area. Very funky design and cool for table seating spaces with lots of options. Room were really decent with nice design touches. Very clean and new. Bed comfort ok. Overall excellent value for money. Only disappointment was location. It’s not in the centre of Rouen as the name suggests but in fact a good 1.5 miles away - around 30-40 minute walk. And not a scenic one either.
Stayed 1 night in Aug 2022
Response from La réception on 24 Oct 2022
Nous vous remercions pour cette note que nous accueillons avec grand plaisir;cela encourage nos efforts pour vous permettre de passer un agréable séjour en notre compagnie.Et la distance avec le centre ville s'effectue aisément grace au bus à proximité ou à pied quand la météo est clémente.

10/10 Excellent

Nilmini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our own transportation except that we had to pay for parking, the place was very convenient and recommend for a good stay.
Stayed 1 night in Aug 2022
Response from La réception on 18 Aug 2022
Nous vous remercions pour votre commentaire puisque votre séjour s'est bien déroulé. Concernant le parking,son tarif reste indiqué sur tous les sites de réservation,il ne doit donc pas y avoir de surprise à la réservation :)

10/10 Excellent

Christopher

Stayed 1 night in Aug 2022

8/10 Good

Angela

Stayed 1 night in Jul 2022

10/10 Excellent

jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern comfortable with very nice staff. Room to sit outside and a reasonable bar, great parking and very secure including underground if hot. Brilliant hole in the wall burger bar 100 yards left out the front door fresh every day made to order expect 15 min wait .. worth every minut
Stayed 1 night in Jul 2022
Response from La réception on 25 Jul 2022
Thank you Jim for your good review then we will transfer it to "the Patachon"team (the burger shop) too. Best regards

10/10 Excellent

Alex

Stayed 1 night in Jul 2022
Response from La réception on 14 Jul 2022
Un grand merci cher Alex pour votre appréciation positive suite à votre séjour dans notre établissement.En espérant vous revoir très prochainement parmi nous ;)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very beautiful and clean hotel. Lovely furniture and aesthetic. Would definitely recommend. Paying for parking on site wasn’t ideal.
Stayed 1 night in Jul 2022
Response from La réception on 14 Jul 2022
Thank you from all the staff. Hope to see you again when you will visit Rouen.