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Thank you for choosing to stay with us and for taking the time to share your feedback. we would be honored to welcome you again for another wonderful stay.
The private spa was nice but all places to stay in Rotorua seem to have that. The room itself was quite gross, all the bedding had big stains on it. Black mould in the bathroom and bedroom on all metal surfaces. Towels had big long hairs on them.
Spacious room, excellent wifi, comfortable bed.
Will stay there again.
Steve
Stayed 1 night in Feb 2020
4/10 Poor
Verified traveller
Business traveller
7 Feb 2020
Liked: Property conditions & facilities
Disliked: Cleanliness
The property frontage was maintained but unfortunately the cleaners have let the place down with room cleanliness and general maintenance within the room. Unfortunately on hot days there is no air conditioning units in the rooms. Great for a short stay where only a bed is required.
Great value
Nice economic price
Great location near hindu temple
Verified traveller
Stayed 1 night in Nov 2019
8/10 Good
Verified traveller
24 Jan 2020
Liked: Cleanliness, amenities
Lots of space especially when parking car, not so noisy compared to hotels closer to the city, liked the spa area.
Tv reception could be staticky sometimes, was hot in the room, fans were ok. Easy quick check in.
Verified traveller
Stayed 2 nights in Jan 2020
6/10 Okay
Verified traveller
Travelled with partner
11 Jan 2020
Liked: Staff & service, amenities
Close enough to town and very friendly staff. Room was a bit dated (needs a lick of paint). Spar bath was good but room looks old.
It was run down... not at all like picturs online.
This motel needs money spent on it .
Verified traveller
Stayed 3 nights in Oct 2019
8/10 Good
Verified traveller
Business traveller
20 Oct 2019
Liked: Staff & service
We had an upstairs room which was a bonus because we had good views , the owner was very nice and gave us his own hot chocolate mix which we could keep in the room for drinks, the cleaner missed cleaning the unit properly, and my partner found a large pubic hair in the spa bath 😱
Property was OK, but issue was that unit beside mine were using the spa outside to 2:30 am in the morning, making a lot of noise, with outside visitors, who finally left at 3am.
Verified traveller
Stayed 1 night in Oct 2019
10/10 Excellent
Verified traveller
12 Oct 2019
Liked: Cleanliness, staff & service
Warm greeting upon arrival. Clean spacious unit- maybe recently painted.
Fast check-in. Very warm and clean unit and spa.
Thank you.
Verified traveller
Stayed 1 night in Aug 2019
8/10 Good
Brian, New Zealand
6 Aug 2019
Liked: Cleanliness, staff & service
Value for money
Was looking for cost effective accommodation in rotovegas and Fenton Court seemed ok online. Unit was clean and tidy, although the bathroom was looking like a makeover and had to careful using shower as you had to step up into a spa bath could have easily slipped!
Beds were comfortable for a 1 night stay.
Does have kinda of thin walls between units and could hear your neighbours.
Overall suited our needs.
Brian
Stayed 1 night in Aug 2019
6/10 Okay
Verified traveller
Travelled with partner
1 Aug 2019
It weas handy to the races but very tired and in need of an update. Certainly cheap enough though.
Clean, tidy accomodation. Easy to find. Helpful at check in
Verified traveller
Stayed 1 night in Jul 2019
8/10 Good
Verified traveller
27 Jul 2019
Liked: Staff & service
Verified traveller
Stayed 1 night in Jul 2019
4/10 Poor
Crawfy, Paeroa
Travelled with family
15 Jul 2019
Liked: Amenities
Disliked: Cleanliness
Crawfy
Stayed 2 nights in Jul 2019
Response from Fenton Court Motel on 15 Jul 2019
Hi there, thanks for your feedback. It seemed that you had 3 person stayed in the room as all 3 beds had been used, but you only booked that room for 2 person. We are totally shocked by your dishonest behavior! Cheers.
Room was in serious need of a clean and maintenance.
Ranch slider door didn’t lock properly as runner needed to be fixed. Couch was old and ripped. Kitchen cupboard doors didn’t close. Bathroom sink was blocked and shower was moldy and needed a serious clean.
No alarm clock or clock of any kind in the room. No smoke detector in second bedroom. No property information of any kind in room.
Location was good the heater and spa bath were good but the facilities were not so good. There were stains in the carpet and curtains. there were marks on the wall. The cupboards were very low and hard to bend down to at our age. The microwave was old and not secured so it moved when you pushed the control buttons. We saw a cockroach climbing up the wall. Our car park (Number 15) was very difficult to park in and we got blocked in twice with people parking across our car park. The bed was comfortable and warm. There was no dish washing facilities and the coffee were badly stained. We would not stay at this motel again nor would we recommend it to any of our friends. We were very disappointed
Nice stay here abit they slowly doing place up but not much privacy in shower and spa area was having wash then after I realised neighbours can see straight into the shower
Finding the spa pool off the bedroom was nice. The whole place needs to be updated with furniture and the cleaning was good when they got the good cleaner in.
Verified traveller
Stayed 4 nights in Apr 2019
8/10 Good
Adam
1 Apr 2019
Liked: Cleanliness, staff & service, room comfort
Private spa wins out over cosmetic issues.
Price included an impressive private spa tub on the back patio of the room. The patio area needed a little cosmetic help, but the jets in the tub were strong enough to massage away those little complaints.