1 Bedroom Downstairs
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Reviews of Fenton Court Motel

2.5 out of 5
Fenton Court Motel
305-307 Fenton St, Rotorua

Reviews

8.4

Very good

Rating 10 - Excellent. 102 out of 265 reviews" "
Rating 8 - Good. 113 out of 265 reviews" "
Rating 6 - Okay. 32 out of 265 reviews" "
Rating 4 - Poor. 14 out of 265 reviews" "
Rating 2 - Terrible. 4 out of 265 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Mar 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean just disappointed wasnt told beforehand about spa was not working in bath had to find out with a note in bathroom
Stayed 1 night in Apr 2024

8/10 Good

Tania

Travelled with group
Nice clean hotel…. Comfy bed and plenary of room
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service, amenities
The internet didnt work all the time.
Stayed 1 night in Apr 2024

8/10 Good

Wainal

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, refrigerator and tv good, great bathroom - easy place to stay — staff was polite and helpful, just a pleasant stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with an outdoor space/tub. Exactly what we were looking for
Stayed 1 night in Mar 2024

8/10 Good

CHEE KHEONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, near to town centre.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from fenton Court on 12 Mar 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. we would be honored to welcome you again for another wonderful stay.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Service was good and they were flexible with bookings.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The private spa was nice but all places to stay in Rotorua seem to have that. The room itself was quite gross, all the bedding had big stains on it. Black mould in the bathroom and bedroom on all metal surfaces. Towels had big long hairs on them.
Stayed 5 nights in Feb 2020

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, excellent wifi, comfortable bed. Will stay there again.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
The property frontage was maintained but unfortunately the cleaners have let the place down with room cleanliness and general maintenance within the room. Unfortunately on hot days there is no air conditioning units in the rooms. Great for a short stay where only a bed is required.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great value Nice economic price Great location near hindu temple
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Lots of space especially when parking car, not so noisy compared to hotels closer to the city, liked the spa area. Tv reception could be staticky sometimes, was hot in the room, fans were ok. Easy quick check in.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Close enough to town and very friendly staff. Room was a bit dated (needs a lick of paint). Spar bath was good but room looks old.
Stayed 1 night in Jan 2020

10/10 Excellent

Jodi, Ohio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, nothing real exciting. Bathrooms need updated
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Just what was needed
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was run down... not at all like picturs online. This motel needs money spent on it .
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
We had an upstairs room which was a bonus because we had good views , the owner was very nice and gave us his own hot chocolate mix which we could keep in the room for drinks, the cleaner missed cleaning the unit properly, and my partner found a large pubic hair in the spa bath 😱
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was OK, but issue was that unit beside mine were using the spa outside to 2:30 am in the morning, making a lot of noise, with outside visitors, who finally left at 3am.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Warm greeting upon arrival. Clean spacious unit- maybe recently painted.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater in the room was perfect for this time of year, location was good as it was close to everything.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Room had a funny smell, no kitchen sink and the spa was empty
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very comfortable room for a quick overnight stop over.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check-in. Very warm and clean unit and spa. Thank you.
Stayed 1 night in Aug 2019

8/10 Good

Brian, New Zealand

Liked: Cleanliness, staff & service
Value for money
Was looking for cost effective accommodation in rotovegas and Fenton Court seemed ok online. Unit was clean and tidy, although the bathroom was looking like a makeover and had to careful using shower as you had to step up into a spa bath could have easily slipped! Beds were comfortable for a 1 night stay. Does have kinda of thin walls between units and could hear your neighbours. Overall suited our needs.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
It weas handy to the races but very tired and in need of an update. Certainly cheap enough though.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy accomodation. Easy to find. Helpful at check in
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2019

4/10 Poor

Crawfy, Paeroa

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Stayed 2 nights in Jul 2019
Response from Fenton Court Motel on 15 Jul 2019
Hi there, thanks for your feedback. It seemed that you had 3 person stayed in the room as all 3 beds had been used, but you only booked that room for 2 person. We are totally shocked by your dishonest behavior! Cheers.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the out door spa pool, but the out door spa pool area could be tided up a bit.
Stayed 3 nights in Jun 2019

8/10 Good

Hardik

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bedroom with kitchen is very nice and tidy and quiet hard to find out anywhere else like that
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing. Owener very helpful. Rooms very clean.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in serious need of a clean and maintenance. Ranch slider door didn’t lock properly as runner needed to be fixed. Couch was old and ripped. Kitchen cupboard doors didn’t close. Bathroom sink was blocked and shower was moldy and needed a serious clean. No alarm clock or clock of any kind in the room. No smoke detector in second bedroom. No property information of any kind in room.
Stayed 2 nights in May 2019

4/10 Poor

Fred, Palmerston North

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good the heater and spa bath were good but the facilities were not so good. There were stains in the carpet and curtains. there were marks on the wall. The cupboards were very low and hard to bend down to at our age. The microwave was old and not secured so it moved when you pushed the control buttons. We saw a cockroach climbing up the wall. Our car park (Number 15) was very difficult to park in and we got blocked in twice with people parking across our car park. The bed was comfortable and warm. There was no dish washing facilities and the coffee were badly stained. We would not stay at this motel again nor would we recommend it to any of our friends. We were very disappointed
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but need better Privacy in shower and spa
Nice stay here abit they slowly doing place up but not much privacy in shower and spa area was having wash then after I realised neighbours can see straight into the shower
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff good value for money. Would have an issues coming back.
Stayed 1 night in May 2019

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the spa only had cold water
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Amenities
Disliked: Staff & service
More Staffs not available Rooms are ok ok No handle on shower
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spa bath in bathroom, kitchenette had the essentials to make basic meals in the room.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and convenient, the receptionist is very good, suggesting other people to stay.
Stayed 1 night in Apr 2019
Response from Fenton Court Management on 23 Apr 2019
Thank you for your feedback. We really appreciate that. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Finding the spa pool off the bedroom was nice. The whole place needs to be updated with furniture and the cleaning was good when they got the good cleaner in.
Stayed 4 nights in Apr 2019