Rotherfield Greys Holidays from NZ$820

Really spacious, amazing staff and fantastic location! For a family of 3, this was a great place to have asbase while we explored London. 5 mins walk from Earls Court station. Staff were lovely as well.

The room was perfect and clean. Staff were awesome and accommodating. They allowed us to check in early, which was much appreciated after a long flight! I stayed at a Rui in Cancun as well. Everything they do is 💯!

Stay was OK - certainly nothing to complain about, but I’ve stayed at many London hotels and this is not one I’ll return to. Pros were: polite staff, very clean, large hotel in Westminster. Breakfast was fine, a reasonable amount of choice and well cooked. It had a very small separate gluten free selection for anyone who want to know - just had a couple of muffins in it. Cons were that I found the beds hard, and there was no room service. Little atmosphere. I really didn’t like the bedroom toilets - tiny dark wet rooms which didn’t lock and the sliding doors didn’t shut without a gap. No water in the rooms or anything else except very basic tea/coffee - and empty fridge. Not the best hotel to choose if you want to use the underground either; the nearest tube is quite a walk. When it was designed, it feels like some choices were made to prioritise style/look over guest comfort. Quite surprised that others liked it so much, but I put it down to tastes differing.

Stuff here are a bit unorganized. There were charges to my room from the restaurant but it was not purchased by me or my family members. I didn’t know this until I check out.