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Reviews of Frontier Motel

2.5 out of 5
Frontier Motel
3010 North Main Street, Roswell, NM

Reviews

6.4
Rating 10 - Excellent. 98 out of 340 reviews" "
Rating 8 - Good. 66 out of 340 reviews" "
Rating 6 - Okay. 55 out of 340 reviews" "
Rating 4 - Poor. 46 out of 340 reviews" "
Rating 2 - Terrible. 75 out of 340 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Trevor

Stayed 2 nights in Apr 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Apr 2024

10/10 Excellent

Rosalita

Liked: Cleanliness, staff & service, property conditions & facilities
No c9mment
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this place! The manager is such a sweet lady.
Stayed 1 night in Mar 2024

2/10 Terrible

Ashley

Stayed 1 night in Mar 2024

2/10 Terrible

Oscar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Jay, edmonton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I placed the booking online supply in town was short. The pictures were not bad so I booked while sitting 2hrs away on the side of the road. Upon arrival I was disguted with the first room option. The second room wasnt much better. The room had a strong unidentifiable stench. There was hair on the pillows and sheets which didn't belong to me!!! I returned to the front desk and the office agent said oh well. No rooms in town....you want it? It was already paid for and I requested a refund. Upon his refusal I just left. My car was a better choice for a night
Stayed 1 night in Mar 2024

4/10 Poor

Jason

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was the only thing available during spring break. The sheets were clean but there was dirt on the floor and night stands.
Stayed 1 night in Mar 2024

10/10 Excellent

Charlie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clea
Stayed 1 night in Mar 2024

2/10 Terrible

Rita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms
Stayed 1 night in Feb 2024

8/10 Good

David

Stayed 2 nights in Feb 2024

10/10 Excellent

anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it the prices and clean very nice people
Stayed 1 night in Feb 2024

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place should be condemed.. no ice no phone 2 outlets..rude mgmt.. I had left my my charger at home walked to the office to see if I could borrow someone's. They said 10$ for 10 min I thought it was a joke.. he told you go fim office or I call the police.. check out is at 1030 both husband and wife show up at my room at 845 with cooking utensils demanding I leave... Wth do yourself s favor and pass this dump by
Stayed 2 nights in Jan 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the rooms are filthy and in disrepair, the housekeeping never comes to change your bedding no matter how long you stay, half their showers are broken and barely get warm. Several occasions we had to go to office for toilet paper or towels. The only good thing about the place is its close to food etc. Even the property is in poor shape, litter all over the place. Would not reccomend.
Stayed 5 nights in Jan 2024

4/10 Poor

Sean

Business traveller
Disliked: Staff & service
Not a good place to stay if your pulling a trailer. Communication is difficult with management
Stayed 1 night in Jan 2024

10/10 Excellent

Camilo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable stay
The room was clean and big free. The towels were actually fluffy. The place seems to have new owners that have tried to really fix it up. I stayed here a long time before and it was horrible before they got it, swore id never stay again, but it looked fixed up outside so I gave it a shot. I'm glad I did! Great price, large rooms, full size fridge and a really good Mediterranean restaurant right in front.
Stayed 1 night in Jan 2024

10/10 Excellent

Stormy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

Andy

Disliked: Cleanliness, amenities, property conditions & facilities
Property was extrememly beat up, lot broken in all the rooms ..i hadto move rooms 3 times, its kinda like the people running the place were really nice but had no idea how,to check someone in or what a room should be like. Many broken things and very dirty first 2 rooms ...last room theygabe me was big amd nice. I paid arpund 50$ for a nigjt was lowest price i could find in rhe area
Stayed 1 night in Dec 2023

4/10 Poor

Lauren

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 2 nights in Dec 2023

2/10 Terrible

Christina

Stayed 1 night in Dec 2023

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness
It was inexpensive and conveniently located. Beds comfy, bathroom dated, had some cool aliens out front.
Stayed 2 nights in Oct 2023

10/10 Excellent

Melissa

Liked: Amenities
Great
Stayed 1 night in Oct 2023

2/10 Terrible

Chris or Laura, Las Cruces

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Oct 2023

2/10 Terrible

Michelle, South Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bedspread had white dried crusty matter on the top, when we flipped it down it was all over the other side also. It looked like bodily fluids. He did move us to another room, it smelled so bad, my shoes were sticking to the floor, there was trash in the trash can, and there was clear dried goo on the table. No matter how cheap or old the motel is, the level of cleanliness should always be the same. I am so offended by how dirty it was.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Stayed 1 night in Aug 2023

8/10 Good

Phillip

Travelled with partner
Liked: Property conditions & facilities
Bed sheets had stains. Other than that its a good place too stay.
Stayed 1 night in Jul 2023

6/10 Okay

Liliana

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The price was ok, but they could put more effort in cleaning. The front office lady was really nice, but the cleaning g staff is lacking. It appeared that the bathroom hasn’t been cleaned in years.
Stayed 2 nights in Jun 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Has an outdoor swimming pool.
Stayed 1 night in Jun 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
No ice machine or laundry facilities
Stayed 2 nights in May 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ice and no laundry. No phones or alarm clocks in rooms.
Stayed 5 nights in Jun 2023

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There was a bit of a mix up at check-in with another staff member. The lady that i believe was in charge corrected it kindly and swiftly. Spacious rooms and bath rooms. Of course a photo opportunity with aliens out front for the feel of Roswell. My family and i checked in late but conveniently there is a food truck right behind the check in office that had great food! Also other fast food options all around. Great for the price and a quick sleep to get back on the road.
Stayed 1 night in Jun 2023

8/10 Good

AARON

Liked: Cleanliness, staff & service, property conditions & facilities
There was plenty of room in the room!
Stayed 1 night in May 2023

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Geffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to chill out for a bit.
Stayed 1 night in May 2023

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room like
Stayed 1 night in Mar 2023

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service
Clean

6/10 Okay

Desiree

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Get better Housekeepers
Cheap motel trying to become better but they need to get better house keepers hardwood floors but housekeeping obviously does not mop or sweep the floor it looks like they just half a$$ clean there was dead roaches on the floor and the floors where dirty you could see that they haven’t been swept or mopped in a long time do not walk around barefoot in your room god knows what’s been on the floor!
Dead roaches on floor
Dirty walls and floors
Half a$$ cleaning
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
The room was dirty I asked for a different room and it was just as bad… rooms definitely need to be remodeled.
Stayed 1 night in Sep 2022

10/10 Excellent

Pauline

Stayed 1 night in Sep 2022

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall perfect
Stayed 1 night in Aug 2022

6/10 Okay

Ursula

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was a large industrial washing machine in the middle of the parking lot, pool not looking its best shape, room was suitable to sleep in and luckily that was all we had to do. The shower faucet was not attached to the wall, tub didn’t drain, and faucet to turn water on was wonky. Finger suffers on walls and doors. I know we didn’t pay a lot but dang. This was what we used it for, to sleep in and then to a tournament.
Stayed 3 nights in Jul 2022

2/10 Terrible

Rosie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn't comfortable at all the room had bugs and people walking all night!
Stayed 1 night in Jul 2022

10/10 Excellent

Joshua

Liked: Staff & service, amenities, property conditions & facilities
The staff at the Frontier Motel were very welcoming and even waited up for me as my arrival time was very late. Definitely a great spot if you're stopping through Roswell or staying for the weekend.
Stayed 1 night in Jul 2022

2/10 Terrible

Berta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ugh!!!
Terrible, Terrible. Wish I had read the reviews. Never again. Hotel.com please consider taking this motel off your options.
Stayed 1 night in Jul 2022