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Reviews of Rosersbergs Slottshotell

4 out of 5
Rosersbergs Slottshotell
Slottsvägen 203, Rosersberg

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 283 reviews" "
Rating 8 - Good. 86 out of 283 reviews" "
Rating 6 - Okay. 32 out of 283 reviews" "
Rating 4 - Poor. 8 out of 283 reviews" "
Rating 2 - Terrible. 6 out of 283 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond what's expected.
The room was clean and comfortable albeit a little small. The staff where amazing. I arrived late in the afternoon and was told they could fit me in the restaurant last minute. As I got to my room the front of house arrived a few minutes behind me and told me there was an issue and I couldn't be seated for another 1.5-2 hours. They were apologetic and offered me a hot sandwich and salad in the bar. I took them up on the sandwich and it was great!- Went above and beyond in my opinion. I would 100% stay again.
Stayed 1 night in Feb 2024
Response from Jennifer on 21 Feb 2024
Dear Chris,Thank you for your kind words.We are so happy to hear you appreciated our staff that much! You are so welcome back with us!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful over night stay.
This is a wonderful place to stay. Lots of trails to walk around on the property and they are working hard to completely restore this place. Rooms were comfortable and a really cool mix of past meets present. Would have loved to stay a few more days just to enjoy the grounds more. Breakfast and dinner were awesome!
Stayed 1 night in Jul 2023
Response from Jennifer on 27 Jul 2023
Thank you for your feedback! We are so happy to hear you enjoyed your stay, warm welcome back!

10/10 Excellent

Merrilee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merrilee R.
we had a late arrival but the key was waiting for us. Breakfast was fantastic and breakfast staff smiling. We drove to Sultana very close by and LOVED it.
Stayed 1 night in Jul 2023
Response from Jennifer on 27 Jul 2023
Thank you for your feedback! We are very happy to hear you enjoyed yor stay with us! Welcome back!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Jennifer on 25 Jun 2023
Stort tack för er feedback. Vi är glada att höra att ni är nöjda med er vistelse och hoppas få se er hos oss igen i framtiden.Varmt välkomna åter!

10/10 Excellent

Leeanda, Clearwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like royalty, our experience was so amazing. The staff are so friendly, conscientious, and thoughtful. Ingela checked us in and was so hospitable and kind. She made our stay so delightful, we booked another night. The grounds are simply beautiful and serene. We had the most amazing dinner experiences with Chef Daniel who came to our table each night and visited with us. His food is simply amazing! The rooms to relax and have tea/coffee/snacks are made for relaxing and are so inviting. Absolutely one of our most favorite places we have ever stayed.
Stayed 1 night in Apr 2023
Response from Jennifer, Front Office Manager on 4 May 2023
Dear Leeanda,Thank you for your feedback! We are so happy to hear you had a nice stay at our hotel and enjoyed our staff! we hope to see you again soon!

8/10 Good

ANNA

Stayed 1 night in Jun 2022
Response from Alexandra Widén, Destinations Director on 18 Jul 2022
Tack för din feedback. Vi är glada att höra att ni är nöjda med er vistelse och hoppas få se er hos oss igen i framtiden. Varmt välkomna åter! Med vänliga hälsningar

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful grounds. The station has a car park but we walked the 1.5 miles. A train straight into central Stockholm.
Stayed 2 nights in Apr 2022
Response from Reception on 27 Apr 2022
Thank you for your feedback! We hope to see you with us again soon.

4/10 Poor

Joachim

Disliked: Staff & service, property conditions & facilities, room comfort
Not very castle-like at all
Terrible room. Not very smooth personnel at check-in.
Stayed 1 night in Sep 2021
Response from Alexandra Widén, General Manager on 6 Oct 2021
Thank you for your feedback. We are sorry to hear that your booked economy single room did not meet your expectations. We have standard and superior rooms situated on the four court that are more castle-like and hope you will get the chance to try one of them in the future. Welcome back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and updated rooms
Very cozy and well kept hotel. The room was very clean and updated, especially the bathroom. I wasn’t expecting such a well kept room for an old castle. It was such a lovely room, I’m very pleased. The main person there (I believe she’s the manager) was very friendly and provided great service. The estate also provides a beautiful landscape to enjoy a long walk.
Superior room in the castle wing
Stayed 1 night in Mar 2021
Response from Alexandra Widén, General Manager on 29 Apr 2021
Thank you for your feedback. We are happy to hear that you enjoyed your stay and hope to see you again in the future. Welcome back!

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing !
Stayed 1 night in Feb 2021
Response from Alexandra Widén, General Manager on 7 Feb 2021
Thank you for your feedback. We are happy to hear that you enjoyed your stay. We hope to see you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Alexandra Widén, Hotelldirektör on 2 Feb 2021
Tack för ditt betyg. Vi är glada att höra att ni är nöjda med er vistelse och hoppas få se er hos oss igen i framtiden. Varmt välkomna åter!

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var trevligt, fin park och god mat
Stayed 1 night in Jul 2020
Response from Alexandra Widén, General Manager on 3 Aug 2020
Tack för din feedback, vi är glada att höra att ni är nöjda med er vistelse. Varmt välkomna åter! Med vänliga hälsningar

10/10 Excellent

Joachim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Alexandra Widén, General Manager on 6 Oct 2019
Hej Joachim, Tack för din positiva feedback. Vi hoppas få se dig hos oss igen. Välkommen åter!

6/10 Okay

Oskar

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice overall, but avoid the annex
The castle building itself is very nice and the setting and surroundings are wonderful. Breakfast is also exceptional. The reason for my low rating is that I got a room in the annex "Kallarbacken" which is neither charming or comfortable. Tiny rooms in a rickety barrack building where you hear and feel each time the main door is used. Would have been ok if the booking information clearly indicated the kind of room and building, and if the price reflected the standard. But for anyone expecting to stay in a castle, this hostel like room will be a disappointment. I would consider coming back, but would then make sure my room was in the actual castle.
Stayed 2 nights in Jun 2019
Response from Joakim Landén General Manager on 24 Jun 2019
Dear Oskar. Thank you very much for your feedback. We try to give as much information as possible to the booking channels so that our guests don´t get dissapointed. I´m sorry to hear that your stay didn´t live up to your expectation. It makes me happy to hear that you consider a return to try our fantastic castle rooms! Kind regards. Joakim Landén General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Joakim Landén Hotelldirektör on 3 Jun 2019
Dear guest. Thank you very much for your kind feedback! Welcome back anytime! Kind regards Joakim Landén General Manager

8/10 Good

Stephen J, Edinbugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transit hotel Arlanda
The hotel is split over a number of outbuildings with no telephone in the room. For solo travellers this may be a security issue. Taxi costs around £29 each way.
Stayed 1 night in Mar 2019
Response from Joakim Landén Hotelldirektör on 3 Apr 2019
Dear Stephen. Thank you for your feedback. All safety measurements are taken care off and I have staff 24 hours. Today every guest have there own cellphone and you find the SOS number in all hotel rooms. I hope to see you with us again in the future. Kind regards Joakim Landén General Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were not given the room we booked , we were alloted a dirty lower category room
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super impressed with the service, the hotel isn’t a luxury or something anyone would book for a stay over three days but for a one night layover it’s prefect, it’s quiet,it’s clean, free WiFi and breakfast and friendly staff and the fact that you’re staying at an old castle makes the experience that much better.
Stayed 1 night in Nov 2018
Response from Joakim Landén General Manager on 28 Nov 2018
Dear guest. Thank you so muck for your kind feedback! Welcome back anytime! Joakim Landén General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Tina Reception on 7 Nov 2018
Thanks

6/10 Okay

Richard

Wonderful ambiance and nice room BUT.....
The stay was good with a very pleasant room BUT: Reception was difficult to find in a large rambley property. We had to carry(or drag) our bags approx 100 meters across loose gravel - I shudder of the thought of snow on the ground. Parking was about 200 meters away from the room and from reception. The restaurant offered only one choice of dish. Service at the bar was unsophisticated and very expensive.
Stayed 1 night in Aug 2018
Response from Eda Reception on 5 Sept 2018
Thank you for your replay. It was a pleasure to have you here and warmly welcome back!

10/10 Excellent

Mrs S

Unexpected Stopover in Stockholm
After an overnight delay at Stockholm Airport we managed to source a room at this hotel via hotels.com The airline's representatives were not able to help us locate accommodation so we had to do it ourselves. It was a dark evening and the first taxi could not locate the hotel so he took us back to airport as we were having communication problems with him. The next driver had no problems and drove us straight there. It was very dark all round and the Reception was not easy to find. The driver went into a rear door which looked like the kitchen access and managed to find someone to tell us where to go. When we drove round to the front again the employee was waving from the doorway to guide us. Nothing was too much bother for her and she took us in a golf buggy round to our accommodations. Although the restaurant was closed by the time we arrived she said the bar was open and showed us where it was. We weren't hungry so we were not bothered but did go down for a drink. The receptionist said that reception closed at 10 but when we left the lounge at 11 she was still there beavering away forwarding communications for the breakfast team re the sudden influx of late guests. I was very impressed with this lady and indeed I have to say that I think she has probably been the best receptionist I have ever met. Breakfast was wonderful and my only regret was that we had no time to fully appreciate the magnificent hotel and it's surroundings. I would love to go back.
Stayed 1 night in Aug 2018
Response from Eda Reception on 5 Sept 2018
Thank you for all wonderful words about service and the hotel. It was a pleasure to have you here. Hope to meet you some day again and drive golf buggy. :) Hope you had a safe flight home! Have a nice day and warmly welcome back!

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to relax. It's in the middle of nowhere.
We had a one night layover in Stockholm and decided to do something crazy and stay at this palace. We wanted to relax and unwind from a busy week touring Poland. We got what we wanted here! There is NOTHING around. We enjoyed a wonderful dinner and awesome buffet breakfast in the morning. The room was quaint. The four poster bed was very comfortable. The cab ride coming back was less due to no airport taxes when returning. It's only 8 miles from the airport. We are very happy we stayed here!
Stayed 1 night in Jul 2018
Response from Joakim Landén Hotelldirektör on 12 Jul 2018
Dear Dennis. Thank you so much for your kind feedback. I´m so happy that you decided to visit us. I´m glad that you liked the castle. Welcome back anytime! Kind regards Joakim Landén General Manager

10/10 Excellent

TIEN LUNG

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018
Response from Joakim Landén Hotelldirektör on 20 Jun 2018
Dear TIEN LUNG. Thank you for your positive feedback! Kind regard Joakim Landén General Manager

6/10 Okay

Randy

Disliked: Room comfort
Excellent Breakfast. Ask for a room map.
Ask for a map to your room.
Stayed 1 night in May 2018
Response from Joakim Landén Hotelldirektör on 14 Jun 2018
Dear Randy. Thank you for your feedback. I´m sorry if we didn´t give you proper information regarding where your room where. Having different wings in the palace can make it a bit tricky to find your room without the right information. I´m glad you enjoyed our breakfast. Kind regards Joakim Landén General Manager

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely hotel, ideally located near Arlanda airport. Heartily recommend to stay in the main bit.
Stayed 2 nights in May 2018
Response from Joakim Landén Hotelldirektör on 24 May 2018
Dear Nathalie. Thank you for your kind feedback. It makes me happy that you enjoyed your stay with us and liked the castle hotel. I hope to see you back with us in the future. Kind regards. Joakim Landén General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

german

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for business. Friendly staff. I recommend the hotel.
Stayed 1 night in Oct 2017
Dear german. Thank you so much for your kind feedback! We hope to see you again in the future! Kind regards Joakim Landén General Manager

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing
Really tranquil location near Arlanda Airport great for getting away and informal business meetings.
Hello James. Thank you for taking the time to give us your kind feedback! Hope to see you here again! Regards Joakim Landén General Manager

6/10 Okay

James, London

Liked: Cleanliness, staff & service, property conditions & facilities
OK for a one nighter, could be more comfortable
Stayed here for one night as Stockholm was completely booked out. It's a beautiful setting and the castle itself is lovely. The rooms are extremely small though and the beds are way too soft, my back was killing me the day after. Also the blind wasn't long enough in the room and with the long summer days the light came pouring through.

2/10 Terrible

Eric

Liked: Cleanliness
Disliked: Staff & service
Not Good If You're Disabled Or Hurt
I stayed here right after having hernia surgery. When I checked in, I was told it would be an outdoors, 600 ft walk to my room on the other side of the hotel grounds. When I informed the clerk that I couldn't walk that far (much less in the dark), he shrugged his shoulders and told me he couldn't do anything about it. So I ended up walking the entire amount. And then I had to walk the entire amount back in the morning to return the key and book a taxi, because the service is bad in this area and I couldn't book an Uber or Lyft from the room.

8/10 Good

Verified traveller

Liked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maureen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful castle hotel
This is a beautiful hotel located on the grounds of a real Swedish castle. The only drawback is the distance from the parking lot to the rooms, which can make hauling large suitcases a bit of a chore, but I do appreciate the need to preserve the historic nature of this property. The grounds are stunning and befitting a castle. The rooms are big and comfortable, and have lovely period furnishings. The property is located in the country side, so a vehicle is necessary. Very easy access to Stockholm by train from Rosersberg (5 min drive to the station) and only a 10 minute drive to Arlanda Airport. We had dinner here one night, and because they had a conference banquet happening on another floor, we were only offered a choice of 2 items. A salad or chicken. The food was ok, but most likely would have be better if their full menu had been available to us, because their breakfast was outstanding. I will stay here again the next time I am in Stockholm.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable with Great service
Peaceful location with wonderful historic building. My only adverse comment is that there are no tea/coffee making facilities in the rooms. Otherwise fantastic.

8/10 Good

Moa

Stayed 2 nights in Jan 2024
Response from Jennifer on 21 Feb 2024
Hej Moa!Stort tack för din feedback, vi är glada att höra att ni är nöjda med er vistelse.Varmt välkommen tillbaka!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jennifer on 16 Jan 2024
Hej!Stort tack för ert fina omdöme, varmt välkommen tillbaka till oss!

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jennifer, Front Office Manager on 19 Dec 2023
Hej Andreas! Stort tack för din fina feedback, vi önskar dig en God Jul och Ett Gott Nytt År, och välkommen tillbaka! :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jennifer on 8 Dec 2023
Stort tack för er feedback. Vi är glada att höra att ni är nöjda med er vistelse och hoppas få se er hos oss igen i framtiden.Varmt välkomna åter!

10/10 Excellent

Björn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best near airport castle stay
Flexibla närvarande och ytterst trevlig personal.
Stayed 1 night in Nov 2023
Response from Jennifer on 8 Dec 2023
Hej Björn,Stort tack för er feedback. Vi är glada att höra att ni är nöjda med er vistelse och hoppas få se er hos oss igen i framtiden.Varmt välkomna åter!

8/10 Good

Franz

Stayed 1 night in Nov 2023
Response from Jennifer on 8 Dec 2023
Hej Franz,Stort tack för er feedback. Vi är glada att höra att ni är nöjda med er vistelse och hoppas få se er hos oss igen i framtiden.Varmt välkomna åter!

6/10 Okay

Christian

Stayed 1 night in Nov 2023
Response from Jennifer on 8 Dec 2023
Hej Christian.Stort tack för er feedback. Vi tar gärna emot vad vi kan göra för att göra det troligare att ni rekommenderar oss, och hoppas få se er hos oss igen i framtiden.Varmt välkomna åter!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jennifer on 8 Dec 2023
Hej Peter,Stort tack för er feedback. Vi är glada att höra att ni är nöjda med er vistelse och hoppas få se er hos oss igen i framtiden.Varmt välkomna åter!

10/10 Excellent

Agneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt trevligt slottshotel vackra omgivningar och god mat
Stayed 1 night in Oct 2023
Response from Jennifer on 8 Dec 2023
Hej Agneta,Stort tack för er feedback. Vi är glada att höra att ni är nöjda med er vistelse och hoppas få se er hos oss igen i framtiden.Varmt välkomna åter!

10/10 Excellent

Ulrika

Stayed 1 night in Sep 2023

10/10 Excellent

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God frukost
Alltid bra på slottet. God frukost.
Stayed 1 night in Sep 2023

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near ARN
Stayed 1 night in Sep 2023

6/10 Okay

Frank

Stayed 1 night in Aug 2023

6/10 Okay

Kenneth

Business traveller
Ok men inte mer….
Ok men inte mer, och detta grundar på flera saker. Parkeringen var gratis & precis utanför. Incheckningen var ok, men det var inte lämpligt att dra väskan efter sig eftersom det låg väldigt mycket rullgrus på gångarna up till receptionen. Mitt ekonomi rum var slitet och spartanskt. Persiennjusteringen saknades Bastu & relaxavdelning var gammalt och slitet. Gymmet var ok men gammalt. Frukosten var ok med ok utbud & inget som stack ut eller gav något mervärde. Det enda som stack ut var att det var ett slott och det var smakfullt inrett i det gamla slottet.
Stayed 1 night in Aug 2023

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 AV 5
Som alltid klanderfritt service. Lugnt och skönt
Stayed 1 night in Aug 2023