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Reviews of Sonder San Lorenzo

Sonder San Lorenzo
25 Via dei Reti, Rome, Lazio

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 48 reviews" "
Rating 8 - Good. 9 out of 48 reviews" "
Rating 6 - Okay. 8 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.2/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was extremely spacious and I loved staying in San Lorenzo and having the conveniences of a nearby grocery store, the young environment, and cheaper food after long touristy days in Rome. We had some technical difficulties with the apartment but the staff was always quick to help out. Overall I’d recommend it!
Stayed 6 nights in Mar 2024

10/10 Excellent

Jair

Stayed 3 nights in Feb 2024

6/10 Okay

EMELY

Stayed 3 nights in Feb 2024
Response from Sonder on 15 Feb 2024
Hi Emely, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Excellent

WALTER

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Stefano

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Joel

Stayed 3 nights in Dec 2023
Response from Sonder on 8 Jan 2024
Hi Joel, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

8/10 Good

Douglas

Liked: Cleanliness, room comfort
Stayed 8 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness
Stayed 8 nights in Oct 2023

6/10 Okay

Varsha

Liked: Cleanliness, amenities, property conditions & facilities
Like: Clean room, spacious and good beds. Clean bathroom, and nice shower. Dishwasher and Microwave, both clean and works. Great fridge too, and dishes were all clean. Do not like: Room A shares a wall with the main street on the ground floor. Why is this an issue? Because the street is a tram line, and the tram runs just a little footpath from your bedroom wall - the whole floor and the bed vibrates through the night every time a tram runs! It is noisy - the tram stop is right our the door. Plus the entrance to the hotel is through a large, heavy iron door, which bangs shut on the bedroom wall every time a guest enters. It's loud, and very difficult to sleep. We asked for coffee pods when we checked in - did not get it for 4 days. Would have been a great stay if not for the fact that sleeping was hard (and I live in a city, so used to noise!!)
Stayed 4 nights in Sep 2023
Response from Sonder on 5 Oct 2023
Hi Varsha, your feedback is important to us. We're sorry for the noise issues you experienced. While we do our best to disclose this on our listing, we understand it can be a bit much. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better stay.

10/10 Excellent

Johanne

Liked: Cleanliness, property conditions & facilities
It was perfect.

6/10 Okay

Abiodun

Stayed 6 nights in Aug 2023
Response from Sonder on 25 Aug 2023
Hi Abiodun, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Excellent

Harmeet

Stayed 3 nights in Jul 2023

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Neighborhood feel. Eclectic. Was far from tourist attractions. Learn transit system beforehand.
Stayed 4 nights in Jul 2023

10/10 Excellent

shqiponje

Liked: Cleanliness, amenities, property conditions & facilities
Great.
Stayed 7 nights in Jun 2023
Response from Sonder on 27 Jun 2023
Thank you for staying with us! We hope to host you again.

10/10 Excellent

Lewis

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was very nice, very clean upon arrival. Staff communications were friendly, and quick through the WhatsApp messenger. I would highly recommend this property if you are looking for somewhere to stay that just feels nice to arrive back to after a day out in Rome. It’s also just a 20 min walk from the train station and from there you can start to explore Rome.
Stayed 2 nights in May 2023

8/10 Good

Farhad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service with a nice, clean and trendy apartment. The only thing was the area didn't feel safe.
Stayed 3 nights in May 2023

10/10 Excellent

Marie-Anne

Excellent
Absolutely loved this studio apartment. Super clean, bright and modernnice shampoo, conditioner etc and decent towels. Perfectly located for San Lorenzo but close enough to Termini too. As a single female there I felt perfectly safe and slept very well. Internet worked perfectly as did all the remote check in - my new go to place in Rome.
Stayed 1 night in Apr 2023

10/10 Excellent

Denis

Stayed 8 nights in Jan 2023

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness
The mattresses were terrible.
Response from Sonder on 8 Feb 2023
Hi Nicholas, thank you for providing your honest feedback. Getting a good night's sleep is vital to a great stay. We're sorry you found the mattresses to be uncomfortable. We'll investigate this and replace any mattresses if necessary. We hope you'll consider staying with us again. We'd love to show you a better experience.

10/10 Excellent

OCTAVIAN

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Lots of dining options within walking distance.
Stayed 4 nights in Sep 2022

8/10 Good

Marianella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very good place to stay. Quiet, very independent, lot of light, good air condition and hot water. Just a little far from the metro. You can Walt and take buses instead.
Stayed 7 nights in Aug 2022

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Rhuan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
They really looked after us. Near grocery shop and restaurants. It's a no brainer, dont waste time and book with sonder.
Stayed 5 nights in Jun 2022

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El apartamento estaba completo. Los amenities como todo lo necesario para cocinar (pava electrica, tostadora, cafetera), un lavarropas y secarropas (dejaban jabon para el lavarropas) tabla de planchar, lavavajillas (dejaban jabon para lavar), etc. Muy completo en el pequeño espacio. La atención de Sonder fue muy buena. Necesite pedir dejar las valijas antes del horario check in y me lo permitieron y en otra ocasión pedi papel para el baño y también me lo hicieron llegar. La señorita que me atendio por WhatsApp fue muy rápida en su respuesta y siempre con la mejor predisposición para ayudar.
Stayed 4 nights in Jun 2022

6/10 Okay

STEVEN

Travelled with family
Stayed 3 nights in Jun 2022

8/10 Good

Ross, Durham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice little apartment to stay in and easy to contact hosts. Very modern set up with you having to open the doors with your phone. However location is a big issue as it is very far away from central Rome if you walk. There are tram stops directly outside but they aren’t pleasant and the area seems a little unsafe in which the hotel is based.
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very clean and comfortable. Great neighborhood and accommodation was really quiet. Would definitely come back.
Stayed 2 nights in Feb 2020

10/10 Excellent

Alex, Nice

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. I liked the roomy and comfortable unit which was and smelled really fresh and new. The apartment was really quiet although being at the doorstep of one of the nicest and vibe richest parts of town. And still a short walk from Rome’s main train station. Great value for money too.
Stayed 2 nights in Feb 2020

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 stars nearly a 5
The apartment was in a very nice area near the main train station and lots of restaurants around. The place itself was extremely clean and brand new. There are still some teething issues that they are addressing, like the washing machine was only put in on the second to last day we were there, a man was banging about putting up door signs. The big issue for us was that we said there would be three people staying and we expected the sofa bed to be made up which it was not. There was no instructions on how to pull the bed out and there was no bedding available either. My daughter had to sleep on the sofa with some blankets I found and a pillow off the bed upstairs. Maybe they could do an instruction manual in the future. We would stay again though.
Stayed 4 nights in Feb 2020
Response from Sonder on 4 Jan 2022
Thanks for your review. We're so glad to hear you enjoyed the area and cleanliness. Please reach out to us during your stay and we would be happy to assist you with setting up the sofa bed. We apologize your daughter had to sleep on the couch. We can't wait to host you again.

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very contemporary. Great location next to a bus stop.
Stayed 2 nights in Feb 2020

10/10 Excellent

Lorenzo, Firenze

Liked: Cleanliness, amenities
Really a very comfortable accommodation, I felt so Good! I loved it!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the apartment was very nice, clean and tidy. the place very quiet and in an excellent position.
Stayed 3 nights in Jan 2020

6/10 Okay

Swen

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Doubtful value for money. Not meeting it's 4-star level. Needed an escalation to get rooms cleaned, freed from mild, ants still all around in the bathroom...basic concept is good, lack of professional and thoughtful realisation.
Stayed 3 nights in Apr 2024
Response from Sonder on 30 Apr 2024
Thank you for staying with us, Swen. Your feedback is important to us, and we will relay your thoughts to our team as we continuously work to improve. We hope to host you again in one of our 40+ cities worldwide.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Dejligt sted lidt uden for centrum
Dejligt ophold i nyere hotellejlighed. Veludrustet køkken.
Stayed 5 nights in Feb 2024

10/10 Excellent

Stina

Travelled with family
Liked: Cleanliness, room comfort
Ett mycket bra boende!
Perfekt boende om man är lite flera. Vi var 6 personer och allt som vi önskade fanns att tillgå. Snabb kommunikation via boendets egna app om något skulle få snett! Om det är något att anmärka på är det att det är en bit att gå in till centrum där alla sevärdheter finns, ca 40/50 minuter till Colosseum och Trevifontänen exempelvis. Något hårda sängar.
Stayed 5 nights in Jul 2023

10/10 Excellent

Mónica

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Thanh-Long

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Zimmer sind sauber und gross. Ausstattung sehr gut Gute Lage, Busshaltestelle vor Eingang. Gute Parkmoeglichkeit in der Garage. Ich habe bis zur Anreise keine Zusage fuer Parkplatz bekommen, war unsicher und in Sorge. In der Naehe gibt es eineParkgarage. Bad: Keine Schraenke fuer Ablage oder zum Aufhaengen der Tuecher sonst alles gut.

6/10 Okay

Gggggg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
L’appartamento e molto bello, nuovo pulito e ordinato e tutto funziona alla perfezione. C’è tutto quello che serve ed è ben servito dai mezzi pubblici. Ci sono due punti di miglioramento: il primo riguarda l’illuminazione in modo particolare della cucina che è veramente scarsa (risulta difficile preparare i cibi e cenare. il secondo aspetto negativo e forse il più importante è la rumorosità dell’appartamento in modo particolare della camera. Quest’ultima affaccia direttamente sulla strada con tram e automobili che passano a tutte le ore del giorno e della notte. Se si ha il sonno non proprio pesante si rischia di passare tutta la notte in bianco.
Stayed 7 nights in Aug 2022

10/10 Excellent

veronica

Travelled with family
Liked: Cleanliness, room comfort
Espectacularsuper recomendable
Muy bueno pasamos felices ninguna objeción. Estuvieron siempre pendiente de nosotros
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Francisco

Stayed 1 night in Jul 2022

2/10 Terrible

Dawn

Stayed 2 nights in Jun 2022

10/10 Excellent

Britt

Stayed 5 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartamento di nuova realizzazione con locali ben arredati e dotato di tutti i comfort. Dal bollitore con le tisane al tostapane. Letto matrimoniale comodissimo e bagno molto bello. Abbiamo trovato tutto pulito e curato. Da non trascurare la posizione di questo appartamento. Di fronte all’ingresso, c’è una fermata del tram che collega in pochi minuti il centro di Roma. Questo è davvero una cosa molto importante. Ringrazio Marzia Spadaro per averci consigliato questa location che ci ha permesso di passare una bella vacanza. Ci tornerò volentieri e sicuramente lo consiglierò a tutti i miei amici.
Stayed 3 nights in Jan 2020