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Reviews of Hotel Primavera

2 out of 5
Hotel Primavera
Piazza San Pantaleo 3, Rome, Rm

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 276 reviews" "
Rating 8 - Good. 120 out of 276 reviews" "
Rating 6 - Okay. 28 out of 276 reviews" "
Rating 4 - Poor. 8 out of 276 reviews" "
Rating 2 - Terrible. 9 out of 276 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lilly, irving

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for location. nothing else is worth it, very poorly maintained. No front desk service.
Stayed 3 nights in May 2024

10/10 Excellent

Issam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
honestly I hesitated before booking this hotel because of some negative reviews.. but it was a very positive experience. 1.I believe the hotel is an apartment building with a couple of floors converted to a hotel. the building is old from the 1800s..rooms are fair size.. 2. hotel is very clean 3.Staff is super friendly and helpful 3. location is A 4.There's a taxi stand and bus stop just outside the hotel 5. breakfast is basic but sufficient.. 2 types cold cuts.. cheese.. pastries.. yogurt.. freshly made hot drinks (cappuccino etc..).. fresh fruits.. no eggs or cooked breakfast 6.would definitely stay again and recommend
Stayed 5 nights in May 2024
Response from Michele on 21 May 2024
Thank you for your review. We hope to see you soon again .

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The unit was clean and convenient to all the sites.
Stayed 3 nights in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside is that there is live music on the street pretty much every night until 11 pm. It can be a bit loud, if you plan to go to sleep earlier than 11. An interior room facing the courtyard would be quieter.
Stayed 4 nights in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One really never knows what a place will be like but….We absolutely loved it at Hotel Primavera. The staff was very personable and informative. The breakfast was perfect for us. The room was quite adequate and very clean and comfortable for sleeping. Some may not like street/music sounds but it didn’t bother us. We enjoy the sounds of life and joy. It was in a great location for walking to many historical and top rated sites to see in Rome. There were 2 piazzas nearby and many restaurants to choose from. Loved the elevator too.
Stayed 3 nights in May 2024
Response from Michele on 21 May 2024
Thank you for your review. We hope to see you soon again .

8/10 Good

Jennifer

Stayed 2 nights in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in great location
Very nice and friendly hotel very close to Piazza Navona and Campo de Fiori. My room was decent size with TV and mini fridge. The bathroom was also a decent size with a shower. The room was comfortable. My room was on the inner courtyard and was pretty quiet. The breakfast consisted of rolls, pastry, sliced ham, sausage and cheese, yogurt, cereal, coffee. it was sufficient and there are many restaurants nearby. I would stay again.
Stayed 6 nights in Dec 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
*
Response from Michele on 19 Mar 2024
Thank you for your review. We appreciate your rating very much

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, the rooms were clean, staff was very nice, and the area had so many great dining options.
Stayed 7 nights in Nov 2023

10/10 Excellent

Sienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service we received from this place was impeccable! We were a group of three couples. Everyday was a busy day of sightseeing for us and we’ve have to leave the hotel early on some days. On those days they would send us a nice breakfast basket the night before so we could have breakfast before we leave or take it on the road. The staff would even contact us to ask if we would need breakfast baskets the next morning. Just hands down the best staff and hotel we’ve ever stayed in! The hotel may not be new, but it was super clean, smelled so good and have such a nice character. The rooms were nice and spacious as well. Best part was also that it was right on the spot as far as dinning,(literally around the corner and across!) tons of choices! Also shopping, etc. Super close to everything. Next door to Museo de Roma, 5mins walk to Navona square, 15 mins walk to Trevi Fountain and lots more! We literally walked to everywhere! We’ve had such a great experience in the beautiful city of Rome, top it off with the best place to stay! Thank you to such amazing staff of Hotel Primavera!

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable. Excelente ubicacion, pieza cómoda y amplia. Personal amistoso. Solo dos cosas malas: wifi es muy malo lo mismo que la TV
Stayed 5 nights in Nov 2023

2/10 Terrible

Jordan

Disliked: Property conditions & facilities, room comfort
No lo recomiendo
No tenían aire acondicionado y según su descripción si tenían, se escucha todo lo que hace la persona de la habitación de al lado. Mala experiencia
Stayed 3 nights in Oct 2023
Response from Michele on 3 Nov 2023
We have always respected the booking conditions. We are sorry that you booked a property that did not live up to your expectations. The score received makes no sense. Only malice towards others. I recommend booking a higher category property suited to your needs. The air conditioning works regularly. But the season in Rome requires the use of heating.

10/10 Excellent

Bei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, thank you.
It was wonderful! The hotel location was perfect. The staff was friendly. The place was very clean. They helped me book my transportation to the airport and skip the line ticket to Vatican. All for a very budget friendly price. I will highly recommend this hotel.
Stayed 3 nights in Oct 2023
Response from Michele on 4 Nov 2023
Thanks for your reviewWe are very happy.Our commitment is to ensure you have a perfect stay.

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Primavera was a little difficult to find, but the location and staff were wonderful. Many sights were easily walkable from Hotel Primavera.
Stayed 2 nights in Oct 2023
Response from Michele on 4 Nov 2023
Thank you for your review.

10/10 Excellent

Rena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome …. The best location for so many great sightseeing experiences!!
Stayed 3 nights in Sep 2023
Response from Michele on 4 Nov 2023
Thanks for your reviewWe are very happy.See you next time.

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the rooms were clean & the breakfast was very nice. The hotel is also in a perfect location for walking to Piazza Navona. Staff was great & very helpful l
Response from Michele on 4 Nov 2023
Thanks for your reviewWe are very happy.We hope to have you again as our guest in the future

6/10 Okay

Roberto

Travelled with partner
Liked: Property conditions & facilities
When we arrived we found the main door locked. We pressed the intercom and had no response. After trying this for 10 min we called the hotel number and had no response. Lucky for us another hotel guest arrived and let us in the main door, showed us where the elevator was and took us to the second floor, through another locked door to the locked reception door. We waited several min at the reception door and then called the hotel number to reach the receptionist. He answered and we were checked in. The property needs to provide better clarification for guests to check in. We found the 2nd floor room to be clean but very noisy during the day and at night. The bed was not very comfortable. Good thing we only had one night before we were traveling again.
Stayed 1 night in Sep 2023
Response from Michele on 3 Oct 2023
Dear Customer, we are sorry to have received your report. We verified what happened and noted the following: The reservation was made 3 days before arrival, we tried to contact you to send the information necessary for check-in and ask you for an arrival time. We did not receive a response either on the booking email or on the telephone number. Via external booking sites you are required to contact the property for check-in. This was not done. Through our internal system we verified that the wait was due to assistance to other customers at the same time. The wait was just a few minutes. Your stay lasted approximately 12 hours. For this reason, we do not believe the structure deserves such an evaluation. However, We apologize. Sincerely

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay at Primavera again, it’s a great find and location!
Stayed 2 nights in Sep 2023
Response from Michele on 3 Oct 2023
Thank you for your review.

10/10 Excellent

Pierina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. It was very close to everything.
Response from Michele on 3 Oct 2023
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, great location
Great stay, location is very good. Elevator was nice size, not too small. Free breakfast a huge plus. Staff was courteous and helpful.
Stayed 2 nights in Aug 2023
Response from Michele on 3 Oct 2023
Thank you for your review.

10/10 Excellent

Guinka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, great location
We stayed for a week with my daughters and we enjoyed it all - the friendly and helpful staff, the cleanliness, the great location. If we ever go back to Rome we'll certainly stay at that hotel again.
Stayed 7 nights in Jun 2023

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Primavera is in a great location! Hotel is simple, breakfast doesn’t have a lot of options. But it is clean and staff is nice.
Stayed 4 nights in Jun 2023
Response from Michele on 28 Jun 2023
Thank you for your review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Michele on 28 Jun 2023
Thank you for your review

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view & location.
Great location and view. Staff was very nice and helpful. Beds were not the most comfortable.
Stayed 1 night in May 2023
Response from Michele on 28 Jun 2023
Thank you for your review

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have been to Rome before, but did not stay in a location that was this central and accessible to all the major historic sites. Unbeatable! Also, Daniel at the front desk was extremely helpful and personable. We appreciated his welcomeness.
Stayed 3 nights in Apr 2023
Response from Michele on 14 May 2023
Thank you for your review.

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Michele on 28 Jun 2023
Thank you for your review

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful and friendly. Location is central to every site and neighborhood. Staff went above and beyond to assist, including preparing us an amazing breakfast basket the night before our departure since we were leaving very early in the morning.
Stayed 3 nights in Apr 2023
Response from Michele on 14 May 2023
Thank you for your review.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Super friendly staff, very clean room, great central location. Bonus….the restaurant/bar on the corner is great and they often have live acoustic music.
Stayed 5 nights in Apr 2023
Response from Michele on 14 May 2023
Thank you for your review.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights last week while touring Europe. We absolutely love this hotel! It is central to everything, very walkable, close to restaurants and historic sites, and you can always find a taxi directly in front. The staff was amazing and made us feel very much at home. The room was also very comfortable and we had an outstanding view of the city. Thank you so much!
Response from Michele on 14 May 2023
Thank you for your review.

8/10 Good

Seyamak

Travelled with family
Liked: Staff & service
Supportive personnel ( Daniel and Michele) specially Daniel who helped us too much. They prepared take away breakfast for us as we had to leave property early morning. Location of hotel is perfect. Room was so simple and breakfast also simple but Ok.
Response from Michele on 14 May 2023
Thank you for your review.

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a brilliant stay at Hotel Primavera, we were impressed by the hospitality. The staff could not have been more friendly and helpful. The location is ideal as everything is walkable.
Stayed 7 nights in Mar 2023

8/10 Good

Raul

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Location of Hotel Primavera was very convenient. From there we could walk to the different attractions, the Colosseum, the Vatican, etc. Daniele and the whole hotel staff were very kind and friendly and helpful as well. Their advice was very useful. The rooms and bathrooms were clean although the bathrooms were outdated. Nevertheless, we had a good experience at Hotel Primavera.

10/10 Excellent

Alberto, West New York

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best and beautiful hotel with wonderful service plus good breakfast I love it

10/10 Excellent

Dana, Sherwood Park

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, perfect location, very clean room and comfortable bed 😁👍 also great breakfast!!
Stayed 2 nights in Sep 2022
Response from Michele on 7 Nov 2022
Thank you so much for your review .

6/10 Okay

nathaniel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very friendly and helpful. In an ok location, although its sort of hard to find. Biggest complaint was the a/c was not good at all. Basically did not work. Also did not serve breakfast early enough for us to enjoy
Stayed 2 nights in Jul 2022
Response from Michele on 21 Aug 2022
DEAR CUSTOMER,THANK YOU FOR THE REVIEW.WE HAVE NOT RECEIVED ANY COMPLAINT CONCERNING THE CONDITIONING, NEITHER FROM YOU OR FROM SUBSEQUENT CUSTOMERS.JUST READ YOUR REVIEW WE HAVE TESTED AND WE HAVE NOT REPORTED MALFUNCTIONS. THE SAME MACHINE PROVIDES 3 ROOMS, AND ALL OUR AIR CONDITIONERS ARE NEW (4 MONTHS OF USE). IF YOU HAD CONTACTED US WE COULD CHECK CONTEXTUALLY. WE HAVE FOUND THAT SOMETIMES THE CUSTOMER CHANGES SETTINGS. WE ARE ALWAYS AVAILABLE TO HELP YOU. AS REGARDS THE BREAKFAST, ALTHOUGH IT IS A SUBJECTIVE QUESTION AND MAYBE OF DIFFERENT HABITS, WE PROVIDE A STRENGTHENED ITALIAN BREAKFAST, WITH FRESH PRODUCTS BOUGHT DAILY. WE DON'T HAVE A RESTAURANT, SO WE CAN'T OFFER SOME FOODS. BUT WE BELIEVE THAT THE BREAKFAST IS IN LINE WITH THE STANDARDS OF A 2 STAR HOTEL. BUT WE WILL TRY TO IMPROVE. THANK YOU

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service
Staffs were very friendly. Breakfast was good
Stayed 3 nights in May 2022

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. Very clean room and bathroom. Air conditioner worked very well. Great location and breakfast. We would definitely stay at Hotel Primavera again.
Stayed 5 nights in May 2022

8/10 Good

NATALIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with easy access to all sites. Good restaurant options around. Staff, especially Daniel was so friendly and accommodating. They made it very easy to check in, store luggage after checkout and provided great recommendations.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location close to a number of major sightseeing spots. The staff was very nice and helpful. The rooms were simple but clean.
Stayed 3 nights in Dec 2021
Response from Michele on 31 Dec 2021
Dear Guest. Thank you for your review.

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and location
Staff were amazing. So helpful and friendly! Rooms were adorable, clean and comfortable. Fantastic location. Walkable to lots of great attractions.
Stayed 3 nights in Nov 2021
Response from Michele on 31 Dec 2021
Dear Guest. Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a two star property with a five star staff .The hotel is located in a fantastic location just by Piazza Novona on the first floor of an impressive building. The room was fairly basic but included fridge ,TV and small kettle and clean. The staff could not have been nicer,friendly and helpful and good character who made you feel like old friends. Excellent value for money .
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very friendly staff. Very clean. Excellent value for the cost.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Asking for the bill, need to submit to company they reply that I need to contact Expedia, which should give mor information.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff They served a great breakfast Close to the Colessum and Vatican
Stayed 3 nights in Sep 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Adri

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Situated central, close enough to all major sight-seeing spots. Shower just very, very small and uncomfortable
Stayed 3 nights in Aug 2019

10/10 Excellent

Maria, Florida, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in the hear of Rome just steps from Piazza Navonna and Campo dei Fiori. The best eats around and lots of stores for anything you might need. Great public transportation to anywhere in Rome. The host was very nice and walked us to the room and gave us great advice on the city. Room was very comfortable for the 4 of us. Very clean and well stocked. Great views from Rome from the buiding. Breakfast was good, specially the croisants that were delicios. Definitely recommend and will go back without hesitation. Thank you!
Stayed 2 nights in Aug 2019