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Reviews of Hampton Inn Bentonville/Rogers

2.5 out of 5
Hampton Inn Bentonville/Rogers
4501 W Walnut, Rogers, AR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 606 out of 834 reviews" "
Rating 8 - Good. 160 out of 834 reviews" "
Rating 6 - Okay. 44 out of 834 reviews" "
Rating 4 - Poor. 14 out of 834 reviews" "
Rating 2 - Terrible. 10 out of 834 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice property but car park was completely full so had to park in another car park belonging to another business and breakfast was full. Nowhere to sit and very basic. Hot savory food consisted of chopped hot dog sausage and soggy potatoes. Pretty disappointing. However room and hotel was clean just small and over booked.
Stayed 1 night in May 2024

10/10 Excellent

Adam & Brooke

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel, staff, breakfast and room was great. The outside grounds not so much. Could use a little trash pickup.
Stayed 2 nights in Feb 2024

4/10 Poor

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Mckenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property would stay again
Stayed 1 night in May 2024

10/10 Excellent

Leona, Tulsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was noisy for Friday night. Cars racing outside
Stayed 1 night in Apr 2024

10/10 Excellent

CLEARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found that the area was ripe with lots of decent dining options but still convenient to the interstate. The bed was pretty comfortable and the breakfast was very nice. Even though the hotel was invaded by softball and baseball youth players, it was still pretty quiet. The ice machines, however, could use a good lookover as most of them were empty (although that could be because of the aforementioned ballplayers.) I'd stay here again if I was ever in the area.
Stayed 2 nights in Apr 2024

8/10 Good

Ted, Eagle Mountain

Stayed 1 night in Mar 2024

10/10 Excellent

Brian, Montgomery

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very clean and comfortable. The only complaint that I have is the noise of traffic because of location.
Stayed 2 nights in Feb 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tabitha

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Ruth-Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was updated and clean. Very convenient area!
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to I-49. Wonderful breakfast set up and maintained by excellent staff, Paula. Will definitely stay there again
Stayed 3 nights in Jan 2024

10/10 Excellent

Dwayne

Stayed 1 night in Jan 2024

10/10 Excellent

Letetia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy beds, cookies at night and awesome scones with good breakfast. My only complaint is no Golf channel. ;-D
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeff

Stayed 1 night in Dec 2023

10/10 Excellent

FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk Tarun was very helpful. Thank you
Stayed 1 night in Dec 2023

6/10 Okay

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel, very attentive and friendly staff, however just once I would like to stay at a hotel that DOES NOT smell like marijuana. I do not understand why people do this.
Stayed 1 night in Dec 2023

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jacki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Doug, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Just great!
Stayed 2 nights in Nov 2023

10/10 Excellent

LaDawnya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and customer service was phenomenal. Would definitelh stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Galen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quite. Affordable. Excellent staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Kazzlaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, lots of shopping and eating options surrounding the area. Breakfast options were great! Tea and coffee stand available 24/7. Two nice bar and grills with a live band was across the street as well. Enjoyed our stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities
property was clean. staff was helpful and courteous. it was close to shopping
Stayed 2 nights in Oct 2023

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sarah on 28 Oct 2023
Thank you for taking the time to review your stay with us. It's pleasant to hear you had a good experience at our hotel. We hope to see you again soon!

10/10 Excellent

Maria De la luz

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sarah on 28 Oct 2023
Thank you for taking the time to tell us about your stay. It's great to hear you had a pleasant experience with us. We hope to see you again soon.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and convenient. Located between the Wal-Mart Amp and Crystal Bridges.
Stayed 4 nights in Oct 2023
Response from Sarah on 28 Oct 2023
Thank you for taking the time to tell us about your stay. It's great to hear you had a pleasant experience with us! We hope to see you again soon.

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Quick weekend family trip. Clean, safe, updated and good breakfast.
Stayed 1 night in Oct 2023
Response from Sarah on 28 Oct 2023
Thank you for taking the time to tell us about your stay. It's great to hear you had a pleasant experience with us! We hope to see you again soon.

10/10 Excellent

Ken

Travelled with partner
Liked: Property conditions & facilities
Excellent reception staff and breakfast staff.
Stayed 4 nights in Oct 2023
Response from Sarah on 28 Oct 2023
Thank you for taking the time to tell us about your stay. It's great to hear you had a pleasant experience with us! We hope to see you again soon.

10/10 Excellent

Gordon

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stay was great.
Stayed 2 nights in Sep 2023
Response from Sarah on 28 Oct 2023
Thank you for taking the time to tell us about your stay. It's great to hear you had a pleasant experience with us! We hope to see you again soon.

10/10 Excellent

Ophelia

Stayed 1 night in Aug 2023

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Courteous staff, we missed breakfast / wish it would have been available later than 10:00z clean facility . Quiet room .
Stayed 2 nights in Sep 2023
Response from Sarah on 2 Oct 2023
Thank you choosing Hampton Inn for your stay! It's great to hear that you had a pleasant experience with our staff. Come back and see us to experience our hot on the house breakfast at 6 - 10 am. We hope to see you again soon!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I left a shirt in a closet there on a recent stay. After calling the front desk to locate it, I was called back saying they found it and would ship it to me. This was a very pleasant and unexpected outcome. They went above and beyond to help me and for that I am very grateful. Excellent customer service! Thank you!
Stayed 2 nights in Sep 2023
Response from Sarah on 2 Oct 2023
Thank you for sharing details about your recent stay at the Hampton Inn! We strive to give our guests the best experience possible and it's great to hear we hit that mark for you! We hope to see you again soon.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sarah on 2 Oct 2023
Thank you for choosing the Hampton Inn during your stay in NWA! It's great to see you had a pleasant experience with us. We hope to see you again soon!

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Plenty of parking for trailers. We were in the room behind the elevators and could hear them every time they moved. Nice room other than that.
Stayed 2 nights in Sep 2023
Response from Sarah on 2 Oct 2023
Thank you for choosing the Hampton Inn for your stay in NWA! I am sorry for the noise you experienced during your stay. It's great to hear everything else was pleasant for you. We hope you give us another try in the future.

10/10 Excellent

Leslie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 2 nights in Sep 2023
Response from Sarah on 2 Oct 2023
Thank you for choosing the Hampton Inn for your recent stay in NWA! It's wonderful to hear you had a great experience with us! We hope to see you again soon.

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Sarah on 2 Oct 2023
Thank you for choosing the Hampton Inn for your recent stay in NWA! It's great to see you had a pleasant experience with us. Hope to see you again soon!

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again.
Stayed 2 nights in Sep 2023
Response from Sarah on 2 Oct 2023
Thank you for choosing the Hampton Inn for your recent stay in NWA! It's great to hear that you had a pleasant experience and will be returning! We will see you again soon!

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Robin, the Receptionist was extremely professional yet personable. She was a joy to your customers!
Stayed 2 nights in Sep 2023
Response from Sarah on 2 Oct 2023
Thank you for your kind words about Robin! Our team is dedicated in providing the best experience for our guests and it's great hear we hit the mark for you! We hope to see you again soon!

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Room had a musty smell.
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Mark

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Business could use’s renovation
Stayed 1 night in Aug 2023
Response from Kailee Henry, Guest Services Manager on 5 Sept 2023
We are so glad you enjoyed your stay with us here at the Hampton Inn! We did in fact get a renovation during COVID but we love getting feedback! We pride ourselves on our commitment to guest satisfaction and are very happy we hit the mark for you! We hope to see you again in the future and safe travels.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff at the front desk.
Stayed 1 night in Sep 2023
Response from Kailee Henry, Guest Services Manager on 5 Sept 2023
We are so glad you enjoyed your stay with us here at the Hampton Inn! We pride ourselves on our commitment to guest satisfaction and are very happy we hit the mark for you! We hope to see you again in the future and safe travels.