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Reviews of Hôtel Les Esclargies

3 out of 5
Hôtel Les Esclargies
Les Esclargies, Route de Payrac, Rocamadour, Lot

Reviews

9.4

Exceptional

Rating 10 - Excellent. 178 out of 261 reviews" "
Rating 8 - Good. 72 out of 261 reviews" "
Rating 6 - Okay. 10 out of 261 reviews" "
Rating 4 - Poor. 1 out of 261 reviews" "
Rating 2 - Terrible. 0 out of 261 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value hotel. Staff very friendly and helpful. Hotel easily accessible with great parking. Lovely gardens and nice walk to Rocamadour. Very dog friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shelley, Layton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful new hotel is located within walking distance from the town and sanctuary of Rocamadour, with easy parking and helpful staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the eco awareness. Staff very friendly and helpful for english speaking. Bed very comfortable, shower very good.
Stayed 1 night in Oct 2023

6/10 Okay

Heather

Stayed 1 night in Jun 2023
Response from Cécile on 2 Jul 2023
Nous regrettons cette note. Je transmets à toute l'équipenous espérons que vous avez prêtée attention à notre environnement. bien à vous

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Comfortable Hotel
Great location and very quiet. The hotel is contemporary but, hidden in the trees, rather nice. Madame made us most welcome and straight away told us that we should book somewhere for dinner. The first place was fully booked (Bellevue) but we reserved for Bellevedre and it was good. It was pretty full by the time we left. Very comfortable bed and everything we needed in the room. Breakfast starts at 8 and we were there ready as we had a long journey ahead. Very good breakfast, all paid up and en route by 8.30. Would go back.
Stayed 1 night in Sep 2022
Response from Cécile on 1 Oct 2022
Thank you for you kind advice. Looking forwards to welcoming you again.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Cécile on 2 Aug 2022
Merci pour votre retour d'expérience. Nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous recevoir à nouveau aux Esclargies.

10/10 Excellent

Maria Mirza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice finding and stay
It has a very good location with almost direct access to the upper part of the village where the castle is. Close enough to restaurants and grocery store, but far enough from the enclaved village itself. The room is really comfortable, though I booked an above class. Coffee and tea in the room, very clean and a relaxing nice tub in the bathroom. Missed the shower in the wall and a curtain there, but I´ve seen that in a lot of hotels in Europe, where you have a telephone like shower, makes it a little harder to shower, but still not a deal breaker. The place itself is magnificent, with good weather you can enjoy the big backyard, and actually have breakfast in the terrace. Service is really good, only thing is check in time is until 8 pm, but when you book you are advised about that.
Stayed 1 night in Sep 2021
Response from Cécile on 1 Nov 2021
Thank you very much for your advice about our Hotel. We are plaesed that you enjoy your stay. Looking forwards to welcoming you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
Always a pleasure to stay In Rocamadour on our way home. Amazing scenery and ambience together with a nice hotel and wonderful restaurant in the town.
Stayed 1 night in Oct 2021
Response from Cécile on 5 Oct 2021
Thank you for your advice about your stay in our hotel. We are pleased that you enjoy. Looking forwards to welcoming you again.

10/10 Excellent

Steven, North Yorkshire, UK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The welcome was very warm, informative host. We were given an upgrade, the room was spacious, well decorated and spotless. In a good location, near to restaurants and within walking distance of the historic and interesting town of Rocamadour.
Stayed 1 night in Mar 2020

10/10 Excellent

Charlie, Coral Springs, FL USA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, good location easy access to Rocamadour vila, no good internet in the room ok in first floor
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good room but because they didn’t have screen doors, there were way to many bugs in the room and breakfast area. Decently priced overall.
Stayed 2 nights in Jul 2019

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The location was very beautiful. The entire area was great for walking and viewing everything.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel should have a 4 star rating ... very good
Stayed 1 night in May 2019
Response from martine on 30 May 2019
Thank you very much for your excellent advice. We hope to have the pleasure to welcome you again.

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of serenity
This lovely, understated hotel is peaceful and quiet, set in a glad of beautiful trees and surrounded by a moss-covered stone wall. It feels secluded, yet it is within easy walking distance of Rocamadour and the restaurants in Hospitalet. The people who operate this property could not be kinder or more helpful. I wholeheartedly recommend this hotel.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful place to experience a medieval town
This is a low-key, friendly hotel in a rural setting within walking distance to the spectacular castle of Rocamadour.
Stayed 1 night in Oct 2018

10/10 Excellent

TB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended if visiting Rocamadour
If visiting Rocamadour, you need to know that there is Rocamadour and Rocamadour (R)l'Hospitalet (RH). R is the "vertical village" that you probably want to visit and RH overlooks it at the top of the hill. This hotel is in RH but don't let that put you off. Although there may be a charm to staying in a hotel actually in R, parking is a challenge. This hotel is in RH and overlooks R. There are multiple ways to get up and down including a lift from the abbey. After parking on arrival at the hotel we didn't use the car again. There are some "iffy" reviews of this hotel, but we were really pleased with it. The owner and staff were extremely helpful with lots of tourist advice. The breakfast was good value and there was a large selection. Clean room, air-con and easy parking.
Stayed 2 nights in Sep 2018

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. I would stay here again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with easy access to Rocamadour
We enjoyed staying at the hotel. The rooms were very spacious with nice views to the outdoors. The beds were ok - the linens and mattresses were satisfactory but not luxurious. Everything else was wonderful. The staff was very helpful.
Stayed 1 night in May 2018

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not bothered!
We stayed at this hotel last year around this time and found it wonderful so booked again for this year but for two nights, we found it a very different experience this time. The whole ambience of the place was different, the decor was more tired and the bed not as comfortable. Breakfast the first morning was spoilt by two lots of dog walkers and dogs in the breakfast room! Not everyone loves everyone else's pets with their food! The proprietor informed us she had to close the hotel for the day, as we were the only guests booked in that night, she would honour our booking! But we would be alone in the hotel, the front door was to be locked and we could use the rear. She asked if we needed breakfast the following day, whether something could be left for us on a tray. We declined breakfast as we were travelling early the next day, so it didn't matter much to us. We didn't mind being in the hotel alone, and made use of the lounge area, but it was cold, as we were in the middle of a really cold spell, the heating was only adequate, and it would have been a nice gesture for the fire to have been lit! We settled our bill the day before, and on the morning of departure, nobody came to see us out! We think this was a poor state of affairs, we felt like we were intruding. No reduction in price though! Still paid for a full hotel experience! Don't think we will be back! Shame!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from martine on 15 Apr 2018
Bonjour J'ai du fermer l hôtel car en effet je n avais pas de remplaçant et je dois vous avoué que j étais malade. Cette situation est tout à fait exceptionnelle. Je comprends que ce n'était pas votre problème et pour régler ce mécontentement merci de me contacter personnellement (martine) et vous recevrez une compensation commerciale. Concernant la décoration, rien n 'a changé, au contraire chaque année nous faisons des améliorations et des travaux car la qualité et le bien être de mes clients est mon intérêt quotidien. Je vous avais proposé un plateau offert en chambre le matin. Vous ne m'avais pas vu le matin car j'étais encore souffrante. Encore toute mes excuses sur ce point inhabituel. Pour la cheminée, c est trop dangereux pour moi de l allumer si je suis absente et il est certain que l'hôtel lorsque les températures sont très négatives est plus difficile à chauffer sur les parties communes très vitrées, c'est la raison pour laquelle l’hôtel ferme maintenant deux mois complets. La météo a été plus sévère en ce mois de février. Dans l'attente que vous me contactiez, bien cordialement. Mme Mejecaze

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovley
Small room but lovely staff and perfect location. Wifi was down so that wasn't good.
Stayed 1 night in Sep 2017

10/10 Excellent

Sven, Madison, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Inn near Rocamadour
Enjoyed our 3 -day stay at Les Esclargies. Wonderful host and staff made us feel very welcome and were extremely helpful in planning our days & dining options.
Stayed 3 nights in Sep 2017

10/10 Excellent

STEPHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Other then not having a small fridge in room, everything was up to satisfaction. highly recommend
Stayed 2 nights in Jun 2017

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice modern boutique hotel in a great location to explore Rocamadour and the surrounding areas.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
This hotel is beautiful & very different to most. Comfortable, lovely grounds & close enough to the historical site

10/10 Excellent

Mary, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, excellent staff
We could not be happier with this hotel! We got a free upgrade to an exceptional handicapped room. The staff was very attentive to our needs and went out of their way to make us feel special. The breakfast was delicious and plentiful. We were very close to the UNESCO Heritage site we came to see. There was a lounge with books and games, and the staff had good information on restaurants and things to do and see.

10/10 Excellent

pumacat, cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Rocamadour
This hotel is the nicest I have ever experienced in France! Why? Because the hotel is in a beautiful setting in Rocamadour, it's contemporary style is in perfect condition. The welcome from the receptionist was warm and friendly, the room was spacious, tastefully decorated, smelled beautiful, bed linen and towels first class. The shower room was lovely with gorgeous toiletries. A lovely welcome tray with coffee, tea and biscuits and China cups! Bed super comfy, perhaps a little low for some with limited mobility, otherwise fine! There is an outdoor swimming pool, but not open in a very cold early March! A small garden area outside French doors with table and chairs. Breakfast was superb, open buffet with cheese, hams, breads, croissants, jams, honey,nuts, fruit plus a hot serving of eggs and bacon. I would definitely return to this gorgeous hotel.

10/10 Excellent

lloyd, new york

Liked: Cleanliness, staff & service, property conditions & facilities
mediation zone
love the place, very zen setting and oriented, very peaceful, truly relaxing experience!
Response from Magali et Martine on 3 Jul 2016
Thanks for your comment Kind regards martine

8/10 Good

Eleanor, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable hotel for a peaceful stay.
Lovely hotel with a tranquil feel but less than 5 minutes walk to a great view over Rocamadour. 10 minute walk to the pathway down to the sanctuaries, 10-15 mins to Rocher Des Aigles, 20 minutes to the Foret des Singes and 15 minutes walking from a handful of great restraurants in the L'hopitalet area overlooking Rocamadour. Hotel doesn't include breakfast,which is the one downside, and it costs a signifcant amount extra (especially over several nights) so we didn't take it up. The pool was lovely and there was plenty of seating in the hotel sitting room to make up for the lack of seating in the room itself, which was very comfortable and air-conditioned.

10/10 Excellent

Matthew, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A private, quiet retreat
My wife and I enjoyed our stay to Rocamadour and Lize and the other staff at Hôtel Les Esclargies made it very comfortable.
Response from martine on 3 Jul 2016
Thanks for your review best regards martine

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Not Provided, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel
Fantastic hotel just slightly out of the town with lovely gardens, but easy walks to old and new towns. Very helpful staff and an excellent quality breakfast. Our room was a little tight for space.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yvonne, Rothwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for only one night as part of a longer trip. The whole experience at the hotel was excellent. The room was beautifully designed with lovely views over-looking the gardens. The staff were extremely welcoming and very friendly. Breakfast was good and we had an excellent meal at 'the Panorama' which they had recommended. Rocamadour itself was amazing - the views on the walk down were breath-taking and the basilica and the town were fascinating. We did, however, have to get the lift back!

10/10 Excellent

Paul, Devon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay we used it as a base for a 7 day holiday, it is in a very good situation at the top of Rocamador. good breakfast (worth the extra) - all the usual - croissants, breads, cakes, cheese, meats, scrambled egg & bacon, cereal, fruit (dried & fresh) even Earl Grey Tea available! Walk along the top to the Chateaux to eat or walk the other way for more restaurants + shops, or walk / take lift down to the main town (We walked every time) warning if you need the lift it stops early - check! nice garden, seating areas and pool, drinks available - but not alcohol. Owners cannot do enough to help you have a great stay, they can speak very good English, we would visit again, Rocamador is well worth a visit.

8/10 Good

William, Dorchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Rocamadour
Well located, modern hotel in Rocamadour.

8/10 Good

Patricia, Andover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit
The hotel had no record of our booking - your fault or theirs, I don't know but they had rooms and upgraded us for free. The place was clean, modern and comfortable. The setting was very pleasant and convenient. The only significant want, was an in house restaurant.

8/10 Good

Jerome, Burgundy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Surprise
A friendly welcome from a warm and congenial staff. The owners are delightful and went out of their way to recommend local sites and stores. The restaurant was fabulous, a superb menu gourmande, and a reasonably priced wine list. The village is a wonderful entry point into the Parc Regionale de Vulcans d'Auvergne and the hotel was a comfortable respite aftera day spent driving, walking, & climbing through this wonderful natural setting.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant hotel with excellant location
there is parking (which seems rare in Rocamadour), it's in walking distance from the great vistas onto Rocamadour old city as well as from a nice grocery shop. The two paths to walk down into Rocamadour are conveniently outside their back door. The rooms are pleasent and clean. The staff is very helpfull, with pretty good english. During our walks in Rocamadour, we saw the various hotels and their location - very hard accessibility - and were very happy with our choice.

10/10 Excellent

carlos, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room / crew
Room is very nice Hotel is just some steps to all places Crew are excelent

10/10 Excellent

linda, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Rocamandour
Lovely modern hotel in a quiet area of Rocamandour Fr. Our room was on the first floor and it was the largest we have had in Europe. The owner/ receptionist worked very hard for 1 hour to help my husband to deal with a problem with Hertz regarding our car.The rooms had good air, blackout drapes, a private patio and lovely pool area. The place was truly immaculate by US standards...no smell of smoke etc.You can park your car right by the front door .All in all a very good stay! Would recommend highly.

10/10 Excellent

oana, vancouver, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the sites
The location is excellent, the viewing point is in the backyard of the hotel, the steps to the sanctuary and old city next the viewing pint. The hotel has an amazing garden/park. Breakfast is served for an extra but it is very good.

8/10 Good

Vivek, London

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant
A very pleasant stay with friendly staff in a better location than most other hotels in the area It is a very pleasant 20 minute walk to the main street in rocamadour

10/10 Excellent

Alana, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close to the Basilica and villiage.....
Based on reviews we chose to stay at Les Esclargies for our trip to Rocamadour. We stayed just the one night and it was great! The room was large with one of the most comfortable beds I've ever slept on, the wifi was fast and the breakfast was really good .... but it is the staff and location that really made our stay. Martine was a lovely host who was very gracious about our complete lack of French. She recommended a place for dinner and gave directions to the Basilica and medieval village below ... the path for which is just out the back gate! In just 15 mins (on foot) we were at the Basilica. It's a relatively easy walk and I highly recommend it. For anyone visiting Rocamadour I highly recommend Les Esclargies!

8/10 Good

RETIRED TEACHER, SOUTHPORT UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CALM LOCATION
CLEAN,COMFORTABLE HOTEL,MODERN CONSTRUCTION IN CALM SETTING.NO BAR OR RESTAURANT.