Family Hotels & Resorts in Roanoke from NZ$125

"Good location and clean rooms"

"Staff very nice and professional!!!"

"Found a small but noticeable amount of mold in the bathroom. Return/cancellation policy was not followed. When I attempted to get help on the cancellation, was told the room could not be cancelled which is not what the cancellation policy stated. The cancellation policy was very clear that even after check in, the room could be cancelled and refund would be up to the hotel. Of course a refund was not issued, but the hotel did not check me out of the room even though I gave the keys back to the front desk. The hotel also charged me $13 after the booking when the room was not used and early check out should’ve been processed."

" Price was nice"

"Very clean"

"Great"

"This hotel was just not great. Nothing really bad but could have been cleaner. "

"A"

"Took an hour to get the shuttle to arrive at the airport, when called to find out what was going on we got told it was because of traffic. Light traffic on the roads. While checking in after a quick 10 minute ride to the hotel the front desk told someone on the phone the same story. Be honest about the time it takes for the subcontracted driver to stop at the half dozen other hotels they service. Property is in disrepair and building needs a full blown renovation. Toilet flushed and shower worked and it didn’t have bugs."