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Hôtel Universel in Rivière-du-Loup

4.0 star property
Family-friendly hotel connected to the convention centre in Rivière-du-Loup with a full-service spa

Photo gallery for Hôtel Universel in Rivière-du-Loup

Front of property
Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site
Excellence Room 2 Queen Beds
Breakfast and dinner served, international cuisine
Breakfast and dinner served, international cuisine
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
The current price is NZ$265
includes taxes & fees
1 Sept - 2 Sept

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Excellence Room

Excellence Room

Excellence Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Excellence Room 2 Queen Beds

Excellence Room 2 Queen Beds

Excellence Room 2 Queen Beds

8.6 out of 10
Excellent
(37 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • 5 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

9.0 out of 10
Wonderful
(87 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • 4 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(48 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Club Room

Privilege Club Room

Privilege Club Room

8.8 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 4 bedrooms
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

  • Grand Portage Regional Hospital - 3 min drive - 1.9 km
  • Cegep De Riviere-du-Loup - 3 min drive - 2.3 km
  • Parc des Chutes - 4 min drive - 3.0 km
  • St. Lawrence Exploration Centre - 8 min drive - 7.0 km
  • Riviere-du-Loup Saint-Simeon Ferry - 10 min drive - 7.8 km

Restaurants

  • ‪La Cage - ‬16 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Café l'Innocent - ‬3 min drive
  • ‪Microbrasserie Aux Fous Brassant - ‬3 min drive
  • ‪Tim Hortons - ‬6 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Upscale family-friendly hotel connected to the convention centre
You can look forward to a firepit, dry cleaning/laundry services and a bar at Hôtel Universel in Rivière-du-Loup. Treat yourself to a Swedish massage, a body wrap or a manicure/pedicure at UniverSpa, the on-site spa. The on-site international cuisine restaurant, Restaurant - Boreal, offers breakfast, dinner and children's meals. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with a waterslide and a lifeguard on site
  • Free self-parking and extended parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and a banquet hall
  • Outdoor furniture, luggage storage and multilingual staff
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 300 individually furnished rooms have perks such as air conditioning, as well as amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Fridges, microwaves and irons/ironing boards
  • Flat-screen TVs with cable channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant - Boreal

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Waterslide

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 2024-11-30, 054854

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yes, this property has an indoor pool. Pool access is from 8:30 AM to 10:00 PM.

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on 1 Sept 2025 start from NZ$264.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel in Rivière-du-Loup pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 40.24 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Universel in Rivière-du-Loup?

Self-parking and extended parking are free at this property.

What time is check-in at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Universel in Rivière-du-Loup?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hôtel Universel in Rivière-du-Loup located?

This family-friendly Rivière-du-Loup hotel is located near the airport, within 1 mi (2 km) of Musee du Bas St Laurent and Cegep De Riviere-du-Loup. Club De Golf De Riviere-Du Loup and Grand Portage Regional Hospital are also within 2 miles (3 km).

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Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1036 out of 1841 reviews
Rating 8 - Good. 497 out of 1841 reviews
Rating 6 - Okay. 195 out of 1841 reviews
Rating 4 - Poor. 66 out of 1841 reviews
Rating 2 - Terrible. 47 out of 1841 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and the restaurant has great food
Stayed 1 night in Aug 2025

8/10 Good

Veryl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Amenities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geat, place we enjoyed our stay
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Jul 2025

8/10 Good

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Great place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at their restaurant was exceptionally good. The water slide in the hotel made this property an instant hit with the kids
Stayed 1 night in Jul 2025

8/10 Good

Justin

Liked: Staff & service
Good stop for the road trip back from the East coast.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stop on route to PEI. Convenient location, clean, spacious. Noticed it was very pet friendly too😊
Stayed 1 night in Aug 2025

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel when travelling. Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.. probably the first hotel we stay at that have Hardwood floors rather then carpet which is a huge plus.
Stayed 1 night in Jul 2025

10/10 Excellent

Zeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great restaurant too.
Stayed 1 night in Jul 2025

8/10 Good

Meghan

Boreal restaurant was incredible!
Stayed 1 night in Jul 2025

8/10 Good

Carey Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great massages at the spa. The restaurant was absolutely amazing. Hotel was fine.
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one night stay en route to the Maritimes. Room was clean and nice. The hotel caters to families with little kids given the pool and arcade. The on site restaurant was surprisingly good and affordable. Overall a good one night stay on our travels.
Stayed 1 night in Aug 2025

8/10 Good

Danny

Liked: Amenities
Was able to charge our EV as there were enough charger. Great location.
Stayed 1 night in Jul 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice room.
Stayed 1 night in Jul 2025

10/10 Excellent

Brent and Elva

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel with excellent dining options. Very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick stay on the way through but perfect for us. The kids loved the pool and slide.
Stayed 1 night in Jul 2025

8/10 Good

Verna

Liked: Cleanliness, staff & service
Clean comfy quiet
Stayed 1 night in Jul 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stop along the road, great place for kids.
Stayed 1 night in Jun 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly. They knew we had dogs so gave us a room with a walk-out to the parking lot for easy access
Stayed 1 night in Jul 2025

10/10 Excellent

Parsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , renovated and good amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet access was simple for x3 people worked very well. Very comfortable pillows & bedding for both bed and pull out. Spacious, bright and extremely clean room & bathroom. Family of 3, would stay again!
Stayed 1 night in Jul 2025