All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very nice place. Room was a fully equipped studio, staff very helpful and breakfast was good.
John
Stayed 2 nights in May 2024
Response from General Manager on 27 May 2024
Dear John,It brightens our day to know that you enjoyed your stay. Should your travels bring you back to the area, we hope you choose us again!Sincerely,Hotel Manager
Staff was kind and courteous! Place was clean and comfortable.
Dorothea
Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
Dear Dorothea,It is wonderful to know that you had an excellent experience with us. Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. Additionally, our team is committed to providing high-quality guest service, and we're thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!Sincerely,Hotel Manager
Dear Brian,Thank you for your feedback! We're delighted to hear your room was perfect for you and added to your stay. We look forward to welcoming you back for another great experience at Residence Inn Long Island East End in the future!Sincerely,Hotel Manager
10/10 Excellent
Karen
Travelled with family
12 May 2024
Liked: Amenities
Great hotel
Karen
Stayed 2 nights in May 2024
Response from General Manager on 14 May 2024
Dear Karen,Thank you so much for choosing to stay with us at Residence Inn Long Island East End. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome. We hope to see you again soon, as it was a pleasure having you.Sincerely,Hotel Manager
Dear Monica,Thank you for providing your review. We take pride in keeping our hotel fresh and updated and appreciate your noticing. We look forward to you staying with us again.Sincerely,Hotel Manager
Overall the hotel is not bad for a short stay. We booked it for 3 nights but stayed only 2, mattress quality was very poor. They only have 1 grill in the courtyard that we wanted to use, but it was dirty and greasy. The staff was nice, room was roomyand the pool area was clean and nice.
Giorgi
Stayed 3 nights in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Giorgi,Thank you for the review. We're pleased you enjoyed our pool area and warm hospitality. Your feedback about the beds will be considered and it will help us to improve the experience of future guests. We hope to see you again soon.Sincerely,Hotel Manager
Staff is Great!! lovely area and one of the best hotels.
Dana
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Dana,It was our pleasure to welcome you to Residence Inn Long Island East End! Thank you for your kind words about our fantastic team and lovely location. We would be honored to welcome you back soon for another five-star stay. Sincerely,Hotel Manager
My room was really dirty but since I booked through Expedia the hotel would not accept phone calls from their customer service to discuss the stay. I left a night early and was not refunded. I have pictures of the room but the manager would not look at them.
Julia
Stayed 3 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Julia,Thank you for taking a moment to leave a review. We regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. Please know that when booking through a third-party company, refunds and cancellations should be dealt with through them, though we understand your frustration. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless stay worthy of a perfect rating.Sincerely,Hotel Manager
Dear Antoine,Thank you for being our guest at Residence Inn Long Island East End. We're pleased you had an enjoyable stay at our hotel! Our team hopes to welcome you back soon. Sincerely,Hotel Manager
This was a very clean, modern hotel with a spacious room. The breakfast was very good and it was nice to have non dairy options for coffee creamer! Have no complaints at all with our stay. Shower was outstanding.
Gianni
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Gianni,Thank you for sharing your experience! We're thrilled to hear that you found your time at Residence Inn Long Island East End clean and modern. Your positive feedback is appreciated, and we look forward to welcoming you back in the future!Sincerely,Hotel Manager
Dear Michael,We appreciated the opportunity to host you at Residence Inn Long Island East End. It's wonderful that you loved our clean and tidy accommodations. It would be a pleasure to welcome you back!Sincerely,Hotel Manager
Excellent facility. Spacious clean rooms. Very helpful staff. Delicious hot breakfast. Really lovely place we would definitely stay at again.
Marisa
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Marisa,It was our pleasure to provide you with clean, welcoming accommodations. We're glad our scrumptious breakfast was to your liking as well, and we look forward to hosting you again at Residence Inn Long Island East End!Sincerely,Hotel Manager
The staff and hotel was excellent. I wii out old highly recommend staying here.
Robert
Stayed 1 night in Mar 2024
Response from General Manager on 28 Mar 2024
Dear Robert,We are grateful for your exceptional feedback and five-star review! Our Residence Inn Long Island East End team strives to create a welcoming and pleasing atmosphere for all our visitors, and we are delighted to hear that you enjoyed your stay with us. Your wonderful comments will be passed on to our team. Thank you once again for the glowing review and recommendation. We hope to have the pleasure of welcoming you back soon!Sincerely,Hotel Manager
Dear Sree,Thank you for your glowing review of Residence Inn Long Island East End! We're happy you enjoyed your stay and would love to welcome you back soon.Sincerely,Hotel Manager
10/10 Excellent
Calvin
17 Mar 2024
Calvin
Stayed 2 nights in Mar 2024
10/10 Excellent
Lorick
Travelled with family and small children, Travelled with pets
Dear Lorick,Thank you so much for choosing to stay with us at Residence Inn Long Island East End. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made it so great! The pleasure was all ours, and we hope to welcome you back in the future. Sincerely,Hotel Manager
Dear Tonya,Thank you for choosing Residence Inn Long Island East End and for taking the time to share your feedback. While we are sorry there was a concern with the hot tub, we are happy you enjoyed your stay overall. We look forward to welcoming you back on future visits to the East End.Sincerely,Hotel Manager
Clean. Full kitchen in room. Breakfast and coffee station full of options. Breakfast staff on top of replenishing food. Courteous and friendly front desk.Indoor and outdoor pool.
2 hot tubs. Location of hotel close to beaches and shopping.
Maria
Stayed 2 nights in Feb 2024
Response from General Manager on 24 Feb 2024
Dear Maria,It was a pleasure to welcome you to Residence Inn Long Island East End and we are delighted you had such a wonderful, five-star experience. Your kind comments about our delicious breakfast, wonderful staff, and clean accommodations are appreciated and will be shared with the team. We look forward to welcoming you back any time you're heading to our end of the island.Sincerely,Hotel Manager
Dear Claire,We're so happy to know that our clean accommodations and family-friendly property left a positive impression on you during your visit! Thank you so much for the perfect rating, and we hope to have the chance to host you again soon. Sincerely,Hotel Manager
The hotel was clean and the staff was very helpful
Jeremy
Stayed 2 nights in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Jeremy,Thank you for leaving feedback on your stay with us at Residence Inn Long Island East End. It was wonderful to learn that you found our property to be so clean and that our team gave you such excellent service! We are excited about your next visit to Riverhead and getting to host you once again.Sincerely,Hotel Manager
Ample parking, Friendly check in, Clean and modern facility, Both Hot spas were great interior pool was comfy. I am definitely coming back. love the suites 2 tvs, big bed big bath, kitchenette with utilities, sofa to lounge in
hermann
Stayed 1 night in Feb 2024
Response from General Manager on 12 Feb 2024
Dear Hermann,Your comfort is our pleasure! We are thrilled that our accommodations and amenities made for an unforgettable experience at Residence Inn Long Island East End. It would be an honor to be your home away from home, and we look forward to your next visit!Sincerely,Hotel Manager
Polite staff. Very clean. Super responsive. Great breakfast.
Diana
Stayed 1 night in Jan 2024
Response from General Manager on 30 Jan 2024
Dear Diana,Your outstanding review of Residence Inn Long Island East End brightened our day! We're delighted our courteous hospitality, delicious breakfast, and immaculate accommodations made your stay exceptional. Many thanks for your kind praise, and we hope you'll return.Sincerely,Hotel Manager
We live close it was a staycation for a birthday pool celebration for my kids. This is the second time we’ve stayed for this reason and it’s always a great experience. The property is clean beautiful people are nice. Will continue to use in future also.
Melissa
Stayed 1 night in Jan 2024
Response from General Manager on 30 Jan 2024
Dear Melissa,It's wonderful to receive your outstanding review of Residence Inn Long Island East End! Your loyalty as a returning guest is truly valued. We're proud that our friendly hospitality, clean, inviting property, and fun pool area have consistently made your children's birthday celebrations exceptional. Many thanks for your warm compliments and we look forward to your return.Sincerely,Hotel Manager
6/10 Okay
Laura
25 Jan 2024
Disliked: Cleanliness
Laura
Stayed 1 night in Jan 2024
6/10 Okay
Robert
Travelled with partner
22 Jan 2024
Liked: Amenities
I was taking my girlfriend away for her birthday weekend. All she wanted to do was sit in the outdoor hot tub all weekend. Though we were able to enjoy the outdoor hot tub, the jets were not functional all weekend. It was enjoyable but not what I was expecting.
In addition, I found the hotel under staffed. There were never towels at the pool. Even the room was a bit dingy. Specifically, I noticed that the air intake for the heat had a large build up of dust on the lovers of the intake vent. This was noticeable in our room and other places around the hotel. If the intake air is dirty goin in, it's going to be the same coming out.
Robert
Response from General Manager on 24 Jan 2024
Dear Robert,While we always appreciate hearing from our guests, we are sorry the birthday celebration didn't meet your expectations. Please know your comments are very important to us and will be shared with the team to ensure we do better going forward. We pride ourselves on our spotless accommodations and hope to have another opportunity to welcome you back and impress you further.Sincerely,Hotel Manager
My 2nd time here and won’t be my last. Perfectly situated between the Hamptons and North Fork.
John
Stayed 1 night in Jan 2024
Response from General Manager on 14 Jan 2024
Dear John,First, thank you for being a loyal guest at Residence Inn Long Island East End. It is nice to hear you enjoyed your time with us and our hotel's superb location. Again, thanks for your feedback, and we look forward to seeing you the next time you are in the area!Sincerely,Hotel Manager
Dear David,We're delighted you enjoyed your stay at Residence Inn Long Island East End! Thank you for the kind review. Please come see us again soon.Sincerely,Hotel Manager
Dear Tricia,We strive to ensure our valued guests have a comfortable, welcoming stay, and we're delighted that was the case for you. Thank you for sharing your positive experience at Residence Inn Long Island East End, and please return soon for another memorable time.Sincerely,Hotel Manager
Rooms were newly renovated, spacious and clean. Great trip
Daniel
Stayed 1 night in Dec 2023
Response from General Manager on 2 Jan 2024
Dear Daniel,It was our pleasure to provide you with clean, spacious accommodations. We're glad you enjoyed your visit, and we look forward to seeing you again soon.Sincerely,Hotel Manager
They were short in towels for the swimming pool and the room.
Edgar
Stayed 4 nights in Dec 2023
Response from General Manager on 2 Jan 2024
Dear Edgar, Thank you for being our guest and sharing your review. We're happy to hear that you enjoyed our refreshing pool during your stay. Your feedback regarding the towels in the pool area is appreciated, and we will share your comments with the respective teams. We look forward to welcoming you back again soon.Sincerely,Hotel Manager