Search Rising Sun hotels

"Clean, spacious room. Staff was so friendly!"

"It is a nice hotel and very clean. The staff who clean do an excellent job. But if I’m honest I’ve had to work with Fairfield booking multiple times in the past and they always are making mistakes. They don’t book dates right, I have seen some be rude to customers, I have been mischarged at times. I have to use this hotel for local events but honestly wished I had betters options just because the front desk people. I have tried to work with sales by email and not get responses. The only good thing I have found at this place in it’s clean but it is very overpriced."

"The check-in staff at the front desk Christine was not very helpful at all. My husband spilled coffee down his shirt and we had tickets to see a show at Sight & Sound at 3:00 p.m. we asked her if we can get into our room a little earlier she told the snow because it was not ready however, we spoke to another woman in housekeeping and she said the room was ready and also we were then told by Christine that all the rooms were ready by 1:00 p.m. we wanted to get in the room between 2:00 and 2:30 p.m. and was not allowed I was even willing to pay extra just so my husband can change his shirt and clean up a little bit. I think the hotel itself is Awesome with a great concept and very clean. It's a shame that you have staff that won't even budge a little to accommodate when she could have and also lied to us."

"Terrible hotel. Very dirty and refrigerator didn't work "

"Rooms clean, just dated. "

"The first room we were given had puke or other bodily fluid on the bed skirting and hair in the bathroom. We were then given another room on the 2nd floor. When walking up the stairs there was a strong odor from someone using a spray gun to paint over the brown water stained ceiling tiles. The paint particles were lingering in the air making me want to gag. We continued to the room where it smelled like a chain smoker was living there for a year. Absolutely do not recommend this hotel. In my personal opinion the building should be condemned."

"I’ve stayed at this hotel multiple times and I don’t have any complaints or issues during my stay. The property is well maintained, the staff is always pleasant, the room is always clean and the hot breakfast is always an added plus. Will continue to book at this property when in town"

"The continental breakfast didn’t have any fresh fruit, which was a disappointment."

"The rooms were very spacious and I really liked the open atrium design in the hotel. We also enjoyed the free breakfast and Happy Hour complimentary drinks & snacks!"