Rio Frio Holidays from NZ$909

Arrived January 20 for a week. It was conveniently located, making it walkable to all areas. The room was spotless. Check in was fast and staff were very helpful. They always had their famous little tarts in the lobby with fruit water. I would recommend this hotel.

I had an exceptional stay at TURIM Terreiro do Paço Hotel in Santa Maria Maior, Lisbon. From the moment I arrived, the customer service was absolutely top class. Rita was especially welcoming — she took the time to clearly explain the entire check-in process, answered all our questions patiently, and even helped us extend our stay using the Valentine’s offer, which made our trip even more special. While I may not remember everyone’s names, every single staff member we interacted with was professional, attentive, and genuinely kind. The hotel itself was spotless. The rooms and common areas were impeccably clean and very well maintained, which made the stay comfortable and relaxing. The location is another huge advantage — it’s perfectly situated with easy access to Lisbon’s main attractions, restaurants, and transport links. Everything felt within walking distance, making it incredibly convenient for exploring the city. Overall, a fantastic experience with outstanding hospitality, cleanliness, and location. Highly recommended, and I would absolutely stay here again!

Great location; renovated historic building. The room was spacious and spotless. We enjoyed the free Porto wine and afternoon high tea with the delicious “pastel de mata.” The breakfast had a variety of fruit, pastries and hot items besides juices annd espresso and cappuccino. The staff was friendly and helpful.

Room was clean, staff were friendly and helpful. Easy access to a lot of places, we practically walked everywhere. We had a great stay.

Comfy bed, nice room, fab breakfast. Demanded 30Euro per person per night deposit on arrival and were quite sneery when I queried its purpose and pointed out it's wrong to ask tired people for an unexpected 240Euro to access the room they already paid for.