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Overview of Sheraton Grand Rio Hotel & Resort

Photo gallery

Featured image
On the beach, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
Terrace/patio

Sheraton Grand Rio Hotel & Resort

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationLeblon Beach12 min walk
    Popular LocationPosto 1213 min walk
    Popular LocationPosto 112 min drive
    AirportRio de Janeiro (SDU-Santos Dumont)36 min drive

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About this area

Rio de Janeiro

Located in Rio de Janeiro's Leblon neighbourhood, Sheraton Grand Rio Hotel & Resort is in the business district and on the beach. The area's natural beauty can be seen at Ipanema Beach and Rio de Janeiro Botanical Garden, while Copacabana Fort and Museum of Tomorrow are cultural highlights. Looking to enjoy an event or a game? See what's going on at Maracana Stadium or Sambodrome.
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Map
Popular Location

What's nearby

  • Leblon Beach - 12 min walk
  • Posto 12 - 13 min walk
  • Posto 11 - 2 min drive
  • Garden of Allah - 2 min drive
  • Ipanema Beach - 6 min drive

Getting around

  • Nossa Senhora da Paz Station - 4 min drive
  • Rio de Janeiro Sao Cristovao Station - 11 min drive
  • Rio de Janeiro (SDU-Santos Dumont) - 38 min drive

Restaurants

  • Bene — 1 min walk
  • L Etoile — 1 min walk
  • Antiquarius - 14 min walk
  • Veloso Bar - 15 min walk
  • Stuzzi - 16 min walk

About this property

Sheraton Grand Rio Hotel & Resort

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sheraton Grand Rio Hotel & Resort's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 538 rooms offer free WiFi, balconies and TVs with cable channels. Guests will also find 24-hour room service, wired Internet and minibars.
Sheraton Grand Rio Hotel & Resort offers 538 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shine Spa for Sheraton has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Sheraton Grand Rio Hotel & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 11 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 9 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 13 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Children's pool
  • Full-service spa
  • Sauna
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space (438877 square feet)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Outdoor entertainment area
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Up to 40 lbs/18 kg
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Children's club/arcade access
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 13 per person (approximately)
  • Fee for in-room wired Internet: USD 11 per day (rates may vary)
  • Valet parking fee: USD 9 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Resort Rio
Rio Hotel Resort
Rio Sheraton
Sheraton Rio
Sheraton Rio Hotel & Resort
Sheraton Rio Hotel & Resort Rio de Janeiro
Sheraton Rio Hotel Resort
Sheraton Rio Rio de Janeiro
Rio De Janeiro Sheraton
Sheraton Rio De Janeiro
Sheraton Rio Hotel & Resort Rio De Janeiro, Brazil
Sheraton Rio Hotel And Resort
Sheraton Rio Hotel Rio De Janeiro
Sheraton Grand Rio Hotel Resort Rio de Janeiro
Sheraton Grand Rio Hotel Resort
Sheraton Grand Rio Rio de Janeiro
Sheraton Grand Rio
Sheraton Grand Rio Hotel & Resort Rio De Janeiro, Brazil
Sheraton Grand & Janeiro
Sheraton Grand Rio Hotel & Resort Hotel
Sheraton Grand Rio Hotel & Resort Rio de Janeiro
Sheraton Grand Rio Hotel & Resort Hotel Rio de Janeiro

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 456 out of 957 reviews
5 - Excellent 48%
Rating 4 - Good. 319 out of 957 reviews
4 - Good 33%
Rating 3 - Okay. 115 out of 957 reviews
3 - Okay 12%
Rating 2 - Poor. 34 out of 957 reviews
2 - Poor 4%
Rating 1 - Terrible. 33 out of 957 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
They offered me an upgrade for my room , but I paid a considerable amount of money on the taxes . Next time get all inclusive you’ll get a lot more for your buck !
Stayed 3 nights in Mar 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Hotel location, beautiful views, wonderful pools and jacuzzi, hotel staff very kind.
Stayed 4 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The place is amazing. Only thing I thing should be better is service at the pool. You have to get up to get drinks or food and get on a line. I would much rather have someone bring it to me while I’m relaxing on the poolside. In any event. I do recommend it. The pool is great the beach is beautiful. The staff at the lobby and at the concierge are amazing.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool by the ocean shows off the most beautiful city in the world - Rio de Janeiro I love you!!!
Stayed 2 nights in Jan 2021