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"It is hard to express truly how exceptional this place is. What makes it so special is the incredible customer service that all staff on the ranch provided. The owner, Jorge, is a constant presence who continually went out of his way to ensure that my family of 4 with two children (ages 8 and 11) maximized our experience. We were able to chat with him several times. In those talks, we learned about Costa Rica in general as well as the more local region surrounding the ranch. He provided suggestions for places to eat while in Monteverde which turned out to be 10/10. Given the remote area, it is best to eat breakfast and lunch at the ranch. The food is prepared specifically for you. Jorge will message you asking what you would like from the menu and it is made with care from the wonderful staff that work there, who are locals from the surrounding small towns. One of them even took the time to make a large grass cricket as a souvenir. The ranch includes an extensive trail network for hiking or running which have numerous great lookouts overlooking the rolling hills of the area and volcanoes in the distant. Also there is a swimming pool with a very fun - and fast - water slide. The hot tub and numerous hammocks were also well utilized. Our family utilized the horseback riding that the ranch offers which was a fantastic experience. The horses are well looked after and are essentially free range across the vast ranch, sometimes walking up to your door. 10/10 location! "

"A get-back-to-nature experience, if you like nature, wild things, and simplicity, the Lost Iguana is great. One of the more remote resorts and great because of that. "

"Amazing view - very secluded and in nature - great breakfast. "

"The food was great. The staff were very pleasant and it is right across from místico hanging bridges 🇨🇷"

"Had an absolutely wonderful stay at Hideaway Hotel. The food was exceptional, and the Mandarina restaurant truly stood out—every dish felt thoughtfully crafted and delicious. The attention from the staff was outstanding, always warm, attentive, and genuinely caring, which made the experience even more special. The spa was incredible—perfect for relaxing and disconnecting. We also loved the trails near the river, which added a beautiful nature element to the stay. Our room was very spacious, comfortable, and perfect for unwinding. Overall, it’s a fantastic hotel for a romantic getaway, highly recommended"

"The location was beautiful with an incredible view of the volcano and surrounding landscape. The gardens were great for seeing wildlife and birds. The staff was kind and attentive and the breakfast options were delicious. The one working hot tub was so relaxing. Our room was clean and huge although a little dated. The driveway to the property was rough, but it was part of the adventure and we saw wild pigs, coati and lots of birds along the drive. We enjoyed our stay very much and would love to return!"

"This is a lovely, magical property. Set high up, you often find yourself in the early morning rainforest clouds. You can enjoy a cup of coffee on the patio as the clouds burn off and beautiful Lake Arenal appears below you in the distance. An incredible fresh breakfast is provided each morning! Best of all is the attentiveness of Patrick, your host. He is always quick to respond to your needs and wants and ready to help you book excursions and experiences. The views are great, the setting beautiful and the property well maintained. "

"Nice room, great property, good food. We've been there before and came back"

"Excellent place. Roomy with great views and good pools, nice included breakfast and nature. About 25 min from La fortuna via windy road. Great toucan restaurant next door for dinner "