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"We paid for a larger twin room, and were glad we did so, as it gave larger beds, a balcony and seating area, and a proper bathroom (I believe most of the double rooms are very cramped, and have just a glass cubicle within the room for the shower room). Nespresso machine and kettle were helpful, though an iron in the room would have been appreciated. On three days in a row we reported that our safe wasn't working - on the third day they finally changed the battery, but it now showed an error code. This did reflect the lack of interest that some reception staff seemed to have, and no offer was made to store our valuables, nor any haste to try and help. There was no aircon, and the international TV channels didn't work. That aside, the room was comfy, clean and just a 10 minute walk from the main station, and with loads of restaurants within a couple of minutes walk, and near a tram stop. Breakfast was fine and in a nice conservatory area - eggs cooked to order by helpful staff, and decent rolls and bread, plus hams, salmon, cheese, yoghurt, cereals, granola and muesli. The fruit juices though were very poor quality, and they could benefit from offering more fruit."

"very clean, great staff"

"Clean room, good breakfast and great friendly staff who gave excellent local suggestions for dinners and things to do. Perfect walkable location to all Zurich has to offer. Would definitely return. "

"Amazing experience!! Ppl so kind and helpful!! I loooved my stay!"

"Clean perfect location!"

"Great location by the station, very good breakfast buffet, room was small but recently remodeled and perfect for my needs. Would definitely go back "

"Our stay at the property was excellent. All of the staff were very kind. From the shuttle driver, front-desk and the restaurant servers. Room is kinda small but very cleaned. Breakfast buffet was very delicious. Me, my wife and my kids enjoyed it. Thank you to Lea Senti, Francis Reyes, Muhammad Aziz and especially to Jasmina Kasper for going above and beyond, thank so much for your kindness. "

"Staff was rude, rooms were so tiny and they make you PAY for the airport shuttle. just overall not a good airport hotel at all"

"No parking at hotel but was nearby"