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"it was okay"

"Very nice classic and elegant lobby and hotel in general was very comfortable and staff was very nice. One staff member , Flora originally from Peru was very helpful and gave excellent recommendations. The only part that was disappointing was the breakfast buffet. Same every day and the quality not up to the standards of the hotel. Should add at least one prepared fresh dish like an omelette etc.. "

"Excellent staff, great property and amenities. Just love everything especially the family-friendly events. "

"Super accessible to anythong london. Internet was great. No breakfast just grab and go for us whole there and ot was expensive. Beds were comfortable and the greatest boews of the tower brodge you could imagine. Blown away at the hotel. I will say ot was listed it had an ac and whole i am sure it did it was locked and coupd not be turned down or on so one day it was 23 degreed celsius outside and inside fine but the next it was 27 celsius in the room and all we could get was a fan. "

"The buffet breakfast options were one of the best I have experienced. The room amenities and comfort was top notch "

"I have stayed here a couple of times when in London. Staff are always very friendly and helpful. The rooms are clean. It's in a handy location for Covent Garden and other central London locations."

"Very nice and comfortable hotel"

"Prime location and walking distance from many attractions. Great clean rooms "

"Loved the location! Could easily travel through London on foot, by bus, or the underground. The amenities and food were also delightful."