"Really nice hotel in Richmond. The staff were very.nice and helpful. Our room definitely exceeded expectations from the huge sectional and super comfy king sized bed, to the 2 full bathrooms and really nice wall art. And they let us choose anything we wanted on the menu for our included breakfast."
"Breakfast buffet daily along with a daily dinner buffet and 3 complimentary alcoholic drinks per dinner (I don't drink but this was very impressive)
We enjoyed the pool and hotub daily. Great stay I would stay here again in the future even though it was an hour from our family we were visiting."
"1.) Charging a $7 per day fee to stay on the property is a rip off. It was not explained or noted in the booking process. Otherwise, I would not have chosen this hotel.
2.) Dogs barking half of the night.
3.) Card machine was not accepting my payment so had to use a debit card instead of CC.
4.) TV service is horrible. The remote barely worked and the internet connection was mediocre. Causing the TV to glitch alot.
Will never stay at this property again when visiting Richmond, Virginia."
"Our room was gross. There were hand prints on the door. Dirty towels folded like they were clean. Marks all over the walls. Peeling wallpaper. The AC was out in the lobby/breakfast area. The fitness room was dated, dirty, no towels and broken equipment. We were only given 2 towels for 3 people the entire stay. When I asked for additional towels, I was given an attitude. When I explained the room situation I did not get an apology. Nice location."