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Comfort Suites Innsbrook - Short Pump

2.5 star property
Victorian hotel with free breakfast and fitness centre
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Comfort Suites Innsbrook - Short Pump

Lobby
Indoor pool, pool loungers
Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Free daily buffet breakfast
Reviews
7.6

Good

The price is NZ$165
includes taxes & fees
16 June - 17 June

Explore the area

Map
4051 Innslake Dr, Glen Allen, VA, 23060
  • Popular LocationShort Pump Town Center5 min drive
  • Popular LocationHenrico Doctors' Hospital9 min drive
  • Popular LocationUniversity of Richmond13 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)27 min drive
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Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.3/10 Very good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking

8.1/10 Very good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking

7.1/10 Good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Bathroom shower

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.8/10 Excellent

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Wingate by Wyndham Richmond Short Pump
Pool
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very good, (1664)
The price is NZ$165
includes taxes & fees
16 Jun - 17 Jun
Wingate by Wyndham Richmond Short Pump

About the area

Glen Allen

Located in Glen Allen, Comfort Suites Innsbrook - Short Pump is in the business district and near theme parks. Travellers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's happening at Richmond International Raceway or Robins Center. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.
Visit our Glen Allen travel guideOpens in a new window

What's nearby

  • Short Pump Town Center - 5 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 13 min drive
  • Carytown - 15 min drive

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive

Restaurants

  • Golden Corral - 17 min walk
  • Starbucks - 3 min drive
  • Noodles & Company - 8 min walk
  • Capital Ale House - 5 min walk
  • Silver Diner - 4 min walk

About this property

Comfort Suites Innsbrook - Short Pump

Hotel in the business district
At Comfort Suites Innsbrook - Short Pump, you can look forward to a free breakfast buffet, laundry facilities and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks include:
  • Swimming pool with sunloungers
  • Free self-parking
  • Motorhome/coach/lorry parking, an indoor pool and access to a nearby health club
  • Express check-out, a computer station and multilingual staff
  • Guest reviews give good marks for the helpful staff, overall condition and location
Room features
All 125 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Turndown service

Business services

  • 1,640 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Building
  • Built in 1999
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
5 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Innsbrook
Comfort Suites Innsbrook Glen Allen
Comfort Suites Innsbrook Hotel
Comfort Suites Innsbrook Hotel Glen Allen
Comfort Suites Glen Allen
Glen Allen Comfort Suites
Innsbrook Comfort Suites
Comfort Suites Innsbrook
Comfort Suites Innsbrook - Short Pump Hotel
Comfort Suites Innsbrook - Short Pump Glen Allen
Comfort Suites Innsbrook - Short Pump Hotel Glen Allen

Frequently asked questions

Does Comfort Suites Innsbrook - Short Pump have a pool?

Yes, this property has an indoor pool. Pool access starts at 10:00 AM.

How much does it cost to stay at Comfort Suites Innsbrook - Short Pump?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Innsbrook - Short Pump on 16 Jun 2024 start from NZ$164.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Innsbrook - Short Pump pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Comfort Suites Innsbrook - Short Pump?

Self-parking is free at this property.

What time is check-in at Comfort Suites Innsbrook - Short Pump?

Check-in start time: 3 PM; check-in end time: 7 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Suites Innsbrook - Short Pump?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Suites Innsbrook - Short Pump located?

Situated in the business district, this hotel is 1.8 mi (2.9 km) from Elk's Lodge and 2.6 mi (4.3 km) from Short Pump Town Center. Regency Square Mall and Sheltering Arms Institute are also within 6 miles (10 km).

Comfort Suites Innsbrook - Short Pump Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1002 reviews" "
Rating 8 - Good. 323 out of 1002 reviews" "
Rating 6 - Okay. 167 out of 1002 reviews" "
Rating 4 - Poor. 91 out of 1002 reviews" "
Rating 2 - Terrible. 86 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service
Quietness
Stayed 2 nights in May 2024

4/10 Poor

Bradley, Clayton

Travelled with family
Disliked: Cleanliness, amenities
Hotel was incredibly loud. Basketball team running up and down hallway, pounding on doors, one was even hitting their massage gun on some unforgiving surface in the room adjacent. Room above us had people jumping off beds. This was the second year in a row we stayed at this hotel. First year was less than pleasant, this year was worse. Should’ve learned. Won’t stay there again.
Stayed 1 night in May 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. The property is just a bit old and probably needs som updating soon.
Stayed 4 nights in May 2024

6/10 Okay

C

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Could definitely be cleaner but served it’s purpose
Stayed 2 nights in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't have shower curtains in the bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Amenities
I would say the only thing that kind of was strange, was the elevator, seemed old, compared to everything else, made a lot of noise. Room was great, front desk staff were excellent and the breakfast was good. The man working at the breakfast room was quite pleasant and very helpful.
Stayed 1 night in Apr 2024

2/10 Terrible

Sara

Stayed 1 night in Mar 2024

8/10 Good

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and family oriented if a bit dated in decor and amenities
Stayed 1 night in Apr 2024

8/10 Good

James

Stayed 1 night in Apr 2024