Comfort Suites Innsbrook - Short Pump

2.5 star property
Victorian hotel with free breakfast and fitness centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Comfort Suites Innsbrook - Short Pump

Photo gallery for Comfort Suites Innsbrook - Short Pump

Lobby
Indoor pool, pool loungers
Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Free daily buffet breakfast

Overview of Comfort Suites Innsbrook - Short Pump

Reviews
7.6

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • GymGymGym
The price is NZ$172
Price available on 19/5/2024

Explore the area

Map
4051 Innslake Dr, Glen Allen, VA, 23060
  • Popular LocationShort Pump Town Center5 min drive
  • Popular LocationHenrico Doctors' Hospital9 min drive
  • Popular LocationUniversity of Richmond13 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)27 min drive
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Room options

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Glen Allen

Located in Glen Allen, Comfort Suites Innsbrook - Short Pump is in the business district and near theme parks. Travelers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's happening at Richmond Raceway or Robins Center. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

What's nearby

  • Short Pump Town Center - 5 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 13 min drive
  • Virginia Commonwealth University - 17 min drive

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • Golden Corral - 17 min walk
  • Starbucks - 3 min drive
  • Noodles & Company - 8 min walk
  • Capital Ale House - 5 min walk
  • Silver Diner - 4 min walk

About this property

Comfort Suites Innsbrook - Short Pump

Hotel in the business district
At Comfort Suites Innsbrook - Short Pump, you can look forward to a free breakfast buffet, laundry facilities and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks include:
  • Swimming pool with sunloungers
  • Free self-parking
  • Motorhome/coach/lorry parking, an indoor pool and access to a nearby health club
  • Express check-out, a computer station and multilingual staff
  • Guest reviews give good marks for the helpful staff, overall condition and location
Room features
All 125 rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, sofa beds and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Turndown service

Business services

  • 1,640 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Building
  • Built in 1999
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Innsbrook
Comfort Suites Innsbrook Glen Allen
Comfort Suites Innsbrook Hotel
Comfort Suites Innsbrook Hotel Glen Allen
Comfort Suites Glen Allen
Glen Allen Comfort Suites
Innsbrook Comfort Suites
Comfort Suites Innsbrook
Comfort Suites Innsbrook - Short Pump Hotel
Comfort Suites Innsbrook - Short Pump Glen Allen
Comfort Suites Innsbrook - Short Pump Hotel Glen Allen

Frequently asked questions

Does Comfort Suites Innsbrook - Short Pump have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Comfort Suites Innsbrook - Short Pump?

As of 4 May 2024, prices found for a 1-night stay for 2 adults at Comfort Suites Innsbrook - Short Pump on 19 May 2024 start from NZ$171.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Suites Innsbrook - Short Pump?

Self-parking is free at this property.

Comfort Suites Innsbrook - Short Pump Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 333 out of 1002 reviews" "
Rating 8 - Good. 322 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 92 out of 1002 reviews" "
Rating 2 - Terrible. 86 out of 1002 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with partner
Liked: Amenities
I would say the only thing that kind of was strange, was the elevator, seemed old, compared to everything else, made a lot of noise. Room was great, front desk staff were excellent and the breakfast was good. The man working at the breakfast room was quite pleasant and very helpful.
Stayed 1 night in Apr 2024

8/10 Good

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and family oriented if a bit dated in decor and amenities
Stayed 1 night in Apr 2024

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tamba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice
Stayed 1 night in Apr 2024

6/10 Okay

Judy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet and sofas were stained and dirty.
Stayed 1 night in Apr 2024

8/10 Good

Dale

Liked: Cleanliness, amenities
na
Stayed 2 nights in Apr 2024

10/10 Excellent

Shavonne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Mar 2024

6/10 Okay

Jennifer, Lebanon

Business traveller
Disliked: Cleanliness
The common areas were neglected. Needed to be vacuumed, swept. In my experience, staff were more interested in engaging with each other than with guests. Signage for the property is not great.
Stayed 2 nights in Mar 2024

6/10 Okay

Savannah

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at a great price.
Stayed 1 night in Mar 2024