Exterior

Reviews of Country Inn & Suites by Radisson, Doswell (Kings Dominion), VA

3 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 355 out of 1001 reviews" "
Rating 8 - Good. 268 out of 1001 reviews" "
Rating 6 - Okay. 171 out of 1001 reviews" "
Rating 4 - Poor. 119 out of 1001 reviews" "
Rating 2 - Terrible. 88 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sandee

Liked: Cleanliness, staff & service
Decent stay. Bed is good. Pretty clean, but some neglect: microwave dirty, burnt out lightbulb, water stain on ceiling, no hooks in bathroom for towels, broken toilet seat (unanchored on one side). Irritating things that are easily fixed and shouldn’t go unremediated.
Stayed 6 nights in May 2024
Response from Manager on 22 May 2024
Hello Sandee, Thank you for taking the time to share your feedback with us. We appreciate knowing about your stay and will address the areas mentioned for improvement to ensure a better experience for our future guests. Your comments are truly valuable for us to enhance our service standards and facilities accordingly.

10/10 Excellent

Debra

Liked: Property conditions & facilities
There is a train behind the property. Rooms that are close to it include earplugs. It did not keep me awake long. The bed is clean and comfortable and the shower is strong and hot. Good breakfast
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Debra,We appreciate your feedback on the convenience of earplugs for rooms near the train. We are glad you found our beds comfortable, enjoyed the strong hot shower, and liked our breakfast offerings. We value your input and hope to welcome you back for another pleasant stay in the future.

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in May 2024
Response from Manager on 20 May 2024
Hello Russell,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your stay. If you have any further comments or suggestions, please do not hesitate to reach out to us directly.

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vedy close to thd facility i was visiting.
Stayed 3 nights in May 2024
Response from Manager on 19 May 2024
Hello Rick,We're delighted to hear that our location was convenient for your visit. Your feedback is greatly appreciated, and we hope to welcome you back for another great stay in the future.

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, property conditions & facilities
it was an overall awesome place!!
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello jacob,We are delighted to hear that you had an awesome experience during your stay with us! If there is anything else we can assist you with, please do not hesitate to reach out to us.

6/10 Okay

Barbara

Travelled with group
Liked: Amenities, property conditions & facilities
When we arrived someone was smoking right outside the front entrance- I had to hold my breath - There was no one in the breakfast area to advise the milk for the cereal was sour- I had to wait for someone to come to the front desk to tell them anout the milk. The place was clean and comfortable- the price was reasonable-
Stayed 1 night in Apr 2024
Response from Manager on 7 May 2024
Hello Barbara, We appreciate your feedback and are glad you found our hotel clean, comfortable, and reasonably priced. We apologize for any inconvenience caused by the smoking outside the entrance and the issue with the milk. Your comments will be shared with the team for improvement.

10/10 Excellent

Gary

Stayed 1 night in Apr 2024
Response from Manager on 21 May 2024
Hello Gary,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

10/10 Excellent

veronica

Travelled with partner
Liked: Amenities
Very clean and friendly hotel in great location
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello veronica,We're delighted to hear that you appreciated our cleanliness and friendly service during your stay with us. Our team takes great pride in providing a welcoming environment for all our guests. Thank you for highlighting our excellent location as well. Should you have any future accommodation needs, please do not hesitate to reach out to us directly.

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice easy visit. And enjoyable.
Stayed 1 night in Apr 2024
Response from Manager on 24 Apr 2024
Hello Franklin,We are pleased to hear that you had a nice and enjoyable visit during your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant experience.

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Poop on bathroom wall. burnt out lights, showerhead height came to my chest, loose tiles floor, and a train that comes at 3AM 30 feet from the room. Look at options one or two exits south of here. They are 10 minutes away and much better. Breakfast here was good.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Matthew, We appreciate your feedback and regret to hear about your experience. Your comments help us address areas for improvement. We strive to provide a comfortable stay for all guests. Please feel free to contact our management team directly to discuss your concerns further. Thank you for highlighting our breakfast offerings.

6/10 Okay

Stephanus

Travelled with family
Liked: Cleanliness
Hotel needs updating. In our room the TV didn’t work properly - colors on the TV is off. Drawres on the unit below TV don’t close properly. Rust marks in the bath. Elevator are having issues.
Stayed 3 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Stephanus, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted and will be shared with the relevant departments for review. Our team is dedicated to providing a pleasant stay for all guests, and we hope to welcome you back in the future to experience any improvements made.

8/10 Good

Wanda

Liked: Cleanliness, staff & service, amenities
Parking lot was trashy but safe. The elevator wasn't working properly but manager gave me room on 1st floor. Train track is right beside hotel so they provide ear plugs. And rye pool was cold with warm spots.Otherwise very nice &clean! I would stay again.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Wanda, We appreciate your feedback on your recent stay with us. It's great to hear you found our hotel clean and enjoyed your stay overall. We take all comments seriously to improve our services. Should you have any further concerns, please reach out to our management team directly for further assistance. Thank you!

10/10 Excellent

Dennis

Nice clean hotel for a good price
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Dennis,We appreciate your positive feedback on our clean facilities and competitive pricing. Your satisfaction is our priority, and we hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

Scott, Ajax

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator button on 3rd floor was out of order. Not a big deal since I can easily walk down but it was an issue for a handicapped friend. Facility was decent and clean.
Stayed 3 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Scott, We appreciate your feedback and are glad you found our facility clean. We strive to ensure all guests are comfortable, so we apologize for any inconvenience caused by the out-of-order button. If your friend has any specific needs in the future, please feel free to inform us in advance.

6/10 Okay

Diana

Stayed 1 night in Mar 2024
Response from Manager on 4 May 2024
Hello Diana,We appreciate you choosing our hotel for your stay! We would love to hear more about your experience so we can make any necessary improvements. Please feel free to reach out to us with any details.

10/10 Excellent

Brian

What a nice surprise to find a well priced, clean hotel with lovely staff. The breakfast was the best “self-serve” breakfast I’ve had. Well done.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Brian,We are thrilled to hear that you enjoyed your stay with us! Our team works hard to provide exceptional service to all our guests. Your compliments on our breakfast are greatly appreciated. We hope to welcome you back again in the future for another wonderful stay.

10/10 Excellent

Kimberly

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Kimberly,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

4/10 Poor

Jose Salvador

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was okay other then we was stuck in the 3rd floor the elevator worked but once we got the the 3rd floor and got in our room if we need it to go back out we had to send a text to staff to send it to the 3rd floor but the text thing only worked twice the other 30 times we had to go out we had to take the stairs with items and stuff not to mention wifi kept on disconnecting….
Stayed 2 nights in Apr 2024
Response from Manager on 10 Apr 2024
Hello Jose Salvador, We apologize for any inconvenience you experienced during your stay. Our team appreciates your feedback and will look into the issues you've raised to improve our services for future guests. Thank you for bringing this to our attention, and we hope to welcome you back for a smoother visit.

4/10 Poor

Howard

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Desk clerk not knowledgeable. Hotel not clean Worst breakfast ever had
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr 2024
Hello Howard, We're sorry to hear about your experience. Your feedback is important, and we will address this with our team. Please feel free to reach out to management with any further concerns.

2/10 Terrible

Genevieve

Stayed 4 nights in Apr 2024
Response from Manager on 28 Apr 2024
Hello Genevieve,We regret to hear your stay was not up to your expectations. Please feel free to reach out to us with any feedback so we can improve our services for future guests.

10/10 Excellent

Terra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very chill
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Terra,We’re glad to hear you found our hotel to be a relaxing place to unwind. Your feedback is valuable to us as we strive to provide a peaceful experience for all our guests. Thank you for sharing your thoughts with us.

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Lorraine,We are pleased to hear that you enjoyed your stay with us. Your feedback is valuable to us, and we hope to welcome you back in the future for another pleasant experience.

6/10 Okay

MaryAnn, poughkeepsie

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello MaryAnn, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have so we can address your concerns and improve for the future.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very peaceful. Had a nice rest
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello Jessica,We are glad to hear that you had a peaceful stay with us and were able to rest well. Thank you for choosing our hotel for your accommodation needs. If you have any feedback or suggestions to share, please feel free to contact our management team directly. Safe travels ahead!

8/10 Good

Edward

Third floor elevator button wasn’t working but workaround was acceptable. Room had left overs from previous tenant in coffee maker and candy in a drawer. Would like electrical outlets at bedside table and a grab bar or two in the shower. Breakfast was nice and parking was convenient. Personnel were friendly and polite. I would stay again if I’m in the area.
Stayed 5 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Edward,We appreciate your detailed feedback and are glad to hear you found our breakfast enjoyable and our staff friendly. Your suggestions for improvements have been noted for future consideration. Should your travels bring you back to the area, we would be delighted to welcome you again.

8/10 Good

Vennie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, it’s just that I wish I didn’t have a room with a broken shower rod but other then that I loved my stay!
Stayed 2 nights in Mar 2024
Response from Manager on 3 Apr 2024
Hello Vennie, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay overall. We appreciate your comments and will ensure they are shared with our team for future improvements.

2/10 Terrible

Julian

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Country Inn & Suites by Radisson, Doswell was beyond disappointing. The staff was unhelpful and indifferent to my concerns. Not only was the light fixture in my room malfunctioning, but the TV didn't work either. The shower was clogged, leaving me standing in ankle-deep water. The overall appearance of the hotel was outdated and filthy. To top it off, the elevator's call button was broken, and the makeshift solution of texting a number to summon it was ineffective—I ended up waiting for 10 minutes before giving up and walking down. The thought of potential bedbugs made me prefer a two-hour drive home after an exhausting day rather than endure another moment in that dismal establishment."
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr 2024
Hello Julian, We appreciate you taking the time to share your feedback regarding your recent stay at Hotel Country Inn & Suites by Radisson, Doswell. We have noted your concerns and will address them accordingly to ensure a better experience for our future guests. Thank you for bringing these issues to our attention, as we strive to provide a comfortable stay for all our visitors.

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2024
Response from Manager on 23 Apr 2024
Hello Kenneth,We're thrilled to hear you had a fantastic stay with us! It was our pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 Good

Brittaney

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was nice . When we entered the room it was candy on the floor and some trash in the trash can. We went to the pool but couldn’t stay long because the chlorine/chemicals in the water were too strong. It burned my sons eyes.
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Brittaney,We appreciate your feedback regarding our friendly staff. We encourage guests to contact our management team directly to address any concerns or issues experienced during their stay. Your input allows us to improve our services for future guests.

2/10 Terrible

Amanda, Harrisburg

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty hallways/ pool/gym. The lobby as far as aesthetics and cleanliness doesn’t match the rest of that hotel. Musty odor, beds are mid. I came to the area to visit family, I guess if you were coming to Kings Dominion or you wouldn’t really care about the hotel. Hotel really could care less about much. For me its the $130 a night. This is like a $60 hotel/motel. Never again
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Amanda, Thank you for sharing your feedback with us. We appreciate your insights and apologize for any inconvenience you experienced. We encourage guests to reach out to our management team directly to address any concerns they may have. We hope your future travels are more seamless and enjoyable.

2/10 Terrible

Page

Disliked: Property conditions & facilities
Elevator was broken and we were not given the option to switch to a different floor. Television channels were not available and the staff did not respond when contacted. Door to the room did not latch closed.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Page, We regret to hear about the inconveniences you experienced during your stay. Please feel free to reach out to our management team with any further feedback or concerns. Your comments will help us improve the guest experience for all our visitors.

10/10 Excellent

Sarmed

Stayed 1 night in Mar 2024
Response from Manager on 12 Apr 2024
Hello Sarmed,We are delighted to hear that you had a wonderful stay with us! Please do not hesitate to reach out to us if you have any further comments or need assistance.

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
A decent stay.
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Ariel,Thank you for taking the time to share your feedback with us. We appreciate your stay and hope to welcome you back in the future.

4/10 Poor

Carol

Travelled with family
Elevator not working, broken screens on windows, bathroom had no bar to hold getting in/out of tub.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Carol,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with the relevant teams for review and improvement. If you have any further concerns, please don't hesitate to contact us directly.

10/10 Excellent

Kyli

Stayed 1 night in Mar 2024
Response from Manager on 9 Apr 2024
Hello Kyli,We're thrilled to hear you had a wonderful stay with us! Please do not hesitate to return for another exceptional experience.

8/10 Good

Diana

Stayed 1 night in Mar 2024
Response from Manager on 9 Apr 2024
Hello Diana, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Sarmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Sarmed,We are excited to hear you had an excellent experience at our hotel! We appreciate your positive rating and hope to welcome you back soon for another great stay!

6/10 Okay

Teresa

Travelled with partner
Disliked: Property conditions & facilities
Elevator was broken on our floor and it was inconvenient to always have to walk down the stairs to leave or check out.
Stayed 1 night in Mar 2024
Response from Manager on 19 Mar 2024
Hello Teresa, We apologize for any inconvenience caused by the elevator issue during your stay. Your feedback will be shared with our team for future improvements to ensure a more seamless experience for our guests. Thank you for bringing this to our attention.

6/10 Okay

Dawn, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the train at night (twice) that is super long and loud and shakes the whole hotel. Didn’t read any reviews about it before booking but definitely wasn’t prepared for that.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Dawn, We apologize for any inconvenience caused by the nearby train. Your feedback is valuable as we strive to improve our guests' experiences. For any future visits, we recommend reaching out to our team to discuss room options away from the train tracks.

8/10 Good

Ross

Not completely remodeled Old tub with excess caulking
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar 2024
Hello Ross, We appreciate your feedback on your recent stay and apologize for any inconvenience caused. Our team constantly strives to improve our facilities based on guest input. Should you have any further concerns, please feel free to reach out to our management team directly. Your comments help us enhance the guest experience for future visitors.

10/10 Excellent

Steven, Willmington

Business traveller, Travelled with partner
Liked: Amenities
All good
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Steven,We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us. We hope to have the pleasure of welcoming you back in the near future.

2/10 Terrible

Jayna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Jayna, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any further details on how we can improve for the future.

2/10 Terrible

Gerard

Never again !
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello Gerard,We appreciate your feedback and regret to hear that your recent stay did not meet your expectations. Please feel free to contact our management team to discuss your concerns further and provide specific details so we can address any areas needing improvement. Thank you for bringing this to our attention.

10/10 Excellent

Haimanot

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 2 nights in Feb 2024
Response from Manager on 5 Mar 2024
Hello Haimanot,We are delighted to hear that you enjoyed your stay with us! Your satisfaction is our priority, and we hope to welcome you back soon for another memorable experience.

4/10 Poor

THUYTIEN

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello THUYTIEN, We apologize for falling short of your expectations during your stay. Please feel free to reach out to us directly with any details to help us improve our services. We value your input.

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train goes right through and sketchy area
Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello Michael,We apologize for any inconvenience caused by the nearby train tracks. Guest feedback is valuable for us to improve our services. Should you have any further concerns, please contact our management team for assistance.

10/10 Excellent

KANOA VON

Travelled with family
Disliked: Property conditions & facilities
Check in was great. Room smells like dog day care…
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello KANOA VON,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team will address this matter to ensure a more pleasant experience for our future guests.

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient with perks
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Tiffany,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon!

6/10 Okay

Sandee

Liked: Cleanliness, staff & service
No bath towels in the room and no towel racks or hooks to hang them after using them. Stayed 3 nights and each day card no longer worked and had to return to desk to get it reprogrammed.
Stayed 3 nights in Feb 2024
Response from Manager on 22 Feb 2024
Hello Sandee, We appreciate your feedback and regret any inconvenience you experienced. Please feel free to contact our management team for any further assistance. Thank you for bringing these matters to our attention.

10/10 Excellent

Esther

Stayed 2 nights in Feb 2024
Response from Manager on 22 Feb 2024
Hello Esther,We are thrilled to hear that you had an exceptional stay with us! We look forward to welcoming you back in the future for another fantastic experience.