Hotels with Pool & Resorts in Richardson from NZ$119

"Excellent customer service, very clean hotel and has a fresh clean smell. Amazing view. Highly recommend!"

"The room was quiet and clean and the air conditioner was very comfortable."

"There was a phone in the room but did not work (actually was not connected to anything). We reported it to the person who was behind the counter every day for the first 4 days (we had to stay in this hotel for 10 days because we had paid for it in advance) but they could not do anything about it. We were concerned that in case of a fire, nobody could warn us in our room. We even called Hilton Customer service and let them know, but we never heard from them. Also, all measurements "feet vs meters" around the pool was incorrect. We were worried that parents of younger children were not aware of these inconsistencies and their children were in danger. We also informed the person in the counter and, as expected, nobody could do anything about it. There was always one person who dealt with the customers. After their shift, this person would be replaced by someone new. All these guys were Indian (from India) students who had no knowledge of the hotel. They couldn't tell if there was a swimming pool, gym, or anything else. Our stay was very poor. I don't recommend this hotel at all."

"Clen room, fresh bfast. Afternoon desk person,4 PM(Terrance), was very friendly and helpful. He checked with us after check in to be sure everything was ok."

"A good stay "

"Overall, I had a pleasant stay. The staff was very friendly, welcoming, and helpful throughout my visit, which I truly appreciated. The room itself was decent and comfortable, but it could have been cleaned a bit more thoroughly—especially the floors, which needed better vacuuming. I booked a room with a balcony, which I was looking forward to, but unfortunately there were multiple wasp nests present. This made it uncomfortable and unsafe to use the space. I would strongly recommend regular inspections and removal of any nests to ensure guest safety. Additionally, the common areas—particularly the hallways and lobby—could benefit from more frequent cleaning. With the amount of foot traffic, there was noticeable dirt buildup near the elevators. Keeping these areas clean and regularly sanitizing high-touch surfaces like elevator buttons would really improve the overall experience. Aside from those concerns, my stay was enjoyable. With a little more attention to cleanliness and maintenance, this could easily be a great place to stay."

"Clean and spacious "

"Super clean lobby and parking was safe and clean!"

"The rooms were clean and spacious. The staff were fantastic - super friendly and professional. Everyone seemed genuinely happy. The front desk staff especially deserves accolades for staying professional while dealing with a huge obnoxious group of soccer players and broken elevators all weekend. Two out of three elevators were broken which was a huge inconvenience; whomever is in charge of maintenance should have been prioritizing repairs yet they remained broken all weekend. The fact that there are only ice machines on some floors but not others is inconvenient. The restaurant, bar, and market are obscenely overpriced and make airport food look like a bargain (Smart Water was $10; I paid $5 at DFW). The breakfast buffet was mediocre but the waitress was so nice. The beds were comfortable with good pillows and the motion activated floor illumination by your feet is nice. The room chairs are terrible and sized for children. Older and disabled people can’t use them because they are so low to the ground and lack arms. The parking lot needs far more disabled spaces near the entrance. I would stay here again but plan for off site meals and drinks."