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Comfort Suites Plano East - Richardson

2.5 star property
Travelers unwind in the spa tub or maintain fitness routines at the 24-hour gym, then start their day right with a complimentary self-serve breakfast

Choose dates to view prices

SureStay Plus Hotel by Best Western Plano is in Plano's business district, offering a peaceful retreat. Guests enjoy free self-serve breakfast and high-speed WiFi. Relax in the spa tub or maintain your exercise routine in the 24-hour gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$129
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Sofabed, Jetted Tub, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Sofabed, Non-Smoking

  • Sleeps 4

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About the area

Located in Plano, Comfort Suites Plano East - Richardson is in the business district and near a metro station. Travellers who have shopping on the agenda can visit Galleria Dallas and Stonebriar Centre Mall. Looking to enjoy an event or a game? See what's going on at Ford Center or Toyota Stadium. Visit our Plano travel guide
Map
640 E Park Boulevard, Plano, TX, 75074

What's nearby

  • American Airlines Center
    American Airlines Center
    19 min drive - 36.8 km
  • Interurban Railway Museum
    12 min walk - 1.0 km
  • ArtCentre of Plano
    13 min walk - 1.2 km
  • Robinson Fine Arts Center
    15 min walk - 1.3 km
  • Collin Creek Redevelopment
    17 min walk - 1.4 km

Getting around

  • Parker Road Station
    12 min walk
  • Dallas Union Station
    21 min drive
  • Dallas-Fort Worth International Airport (DFW)
    36 min drive

Restaurants

  • In-N-Out Burger
    13 min walk
  • King Buffet
    4 min walk
  • Seapot
    3 min walk
  • Taqueria El Torito
    8 min walk
  • Dairy Queen
    11 min walk

About this property

Comfort Suites Plano East - Richardson

Hotel near University of Texas at Dallas
You can look forward to free self-service breakfast, a coffee shop/cafe and laundry facilities at Comfort Suites Plano East - Richardson. Take some time to relax at the on-site spa. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • Swimming pool, along with sunloungers
  • Motorhome/coach/lorry parking, an outdoor pool and multilingual staff
  • A vending machine, a lift and 1 meeting room
  • Coffee/tea in reception, tour/ticket information and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 84 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Heating and fans
  • Bathrooms with deep-soaking baths and free toiletries
  • 43-inch LED TVs with premium channels
  • Separate sitting areas, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Comfort Suites Plano East - Richardson have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at Comfort Suites Plano East - Richardson?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Comfort Suites Plano East - Richardson on 29 Mar 2026 start from NZ$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Plano East - Richardson pet-friendly?

Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.

How much is parking at Comfort Suites Plano East - Richardson?

On-site parking is available at the property.

What time is check-in at Comfort Suites Plano East - Richardson?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Plano East - Richardson?

Checkout is at 11:00 AM.

Where is Comfort Suites Plano East - Richardson located?

Situated in the historical district, this spa hotel is within 1 mile (2 km) of ArtCentre of Plano and Collin Creek Redevelopment. The Main Event and CityLine are also within 3 miles (5 km). Parker Road Station is 12 minutes by foot and Downtown Plano Station is 18 minutes.

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Reviews

Comfort Suites Plano East - Richardson Reviews

7.6

Good

7.8

Cleanliness

7.2

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 105 out of 1000 reviews

Reviews

Verified

6/10 Okay

Viri

Liked: Staff & service
Weird smell to building but it’s ok it’s just an older building. Felt like the room was always stuffy
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice employees, very helpful. Clean, welcoming.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Toan

Disliked: Cleanliness, staff & service
The room is clean but no room service throughout the time we were staying. The AC in my room was broken and made the room so hot in the night that we could not sleep. At 3 AM, we asked the front desk and help solving the problem. He admitted the AC broken but refused to do anything due to the rooms were fully booked. He gave no apology, no compensate. Instead he blamed us that we should tell him earlier about it if we want to switch room and we should request room service if we wanted to have it. We had no choice but checked out the hotel at 4 AM.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the staff was great Great beds
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the front desk ladies! We stay here every time we travel to Dallas and they are always so nice and help us with our needs. The complimentary breakfast is always great, you can tell the cooks take care of everything! The rooms are always clean and comfortable.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Monet

Disliked: Cleanliness, amenities, property conditions & facilities
Room was neglected; toilet not working, big sticky residue stain in the carpet as you walk in the door and refrigerator was not working properly. Gave my room away to another person who invaded our room. Asked for another room property denied my request. Contacted Expedia they took the property side and denied me a refund due to being the same race; and committed racial discrimination against in terms of a refund due to the inconvenience.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lori

Liked: Amenities
Staff and amenities such as breakfast
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & bathroom, nice sheets, courteous staff, great location.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Gabriel

The AC did not work in the room, and the staff was very unhelpful in that aspect. Had to pay to move to a new room, and the AC didn't work there either.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Jeanna

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean. Stains on comforter. Stains on furniture. Exercise room can not be used as equipment was not functioning. Not enough lighting in rooms, very dark interior. Staff was friendly but made excuses. .
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Chadia

Disliked: Cleanliness, amenities, property conditions & facilities
The entire hotel smelled like marijuana and my 6 year old son had an asthma attack. We had to switch rooms and the smell was still disgusting and there were dogs barking all night. The staff is never at the desk and they all look miserable and half asleep. There is also a man living out of his truck in the hotel parking lot. It's not safe.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Denzell

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Winsome

Liked: Cleanliness
The room was very spacious, and clean, but breakfast was limited.
Stayed 5 nights in Nov 2025
Verified

4/10 Poor

Kamal

Disliked: Cleanliness, staff & service, property conditions & facilities
No clening
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and it was a very good stay!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Rooms were very spacious especially for an older hotel
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

MIRYAM EDITH

TODO BIEN
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room hot tub
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

adan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing and room was great!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very nice here
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Pedro

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, hallway smells like marijuana
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Destiny Annmarie

Disliked: Cleanliness, property conditions & facilities
Room was dirty, sheets were stained and dirty, blood on sheets, dirty curtains and chair stains, dead bugs in the closet, furniture were chipped, staff was rude
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yvan

Liked: Cleanliness, amenities, property conditions & facilities
Très accueillant et propre Tout était parfait
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025