Riau Archipelago Apart Hotels

"Staff were friendly and helpful "

"Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall."

"Great service staff with smile. Breakfast comes with team staff presenting a dance/ morning exercise to energize the guests. Only gripe is the room cleanliness can be more thorough. There’s a sweet wrapper in one of the pillows. Cup has a layer of oil in it. Shower drainage allows water to back flow into the dry WC area"

"Superb stay - family love it so much. Will return for next trip. "

"The apartment is huge, with 3 bedrooms, living room and kitchen. Near to Nagoya, batam centre and grand mall. Good for family. The downside is that the toilet in the master bedroom was dirty, there was black spots in the bathtub. The whole unit floor was dusty and there were mold in the freezer. "

"Very poor coordination 1) Book for 2 bedroom apartment and was given studio apartment at first. Request to check the booking thereafter given the correct after abt 1 hr delay. 2) Condition far from expected. Very rundown and lot of cockroch. 3) No wifi connection as advertise. "