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"No hot water, no working stove, no on grid power—dim lighting in every room, super noisy generator that had to be shut off if one wants to sleep, filthy kitchen towels, no toiletries—onepitiful towel each in two bathrooms, undisclosed last mile road a regular car would be difficult to get through! Just about all of the publicly—through Expedia and VRBO—listed amenities were not in working condition. A few exchanges with the remote owner elicited a response (from the owner) asking me to initiate the cancellation process through VRBO. I told him that it would be life threatening if we were trying to leave the premise in the pitch dark given the last mile road conditions, and we had no viable choice but to stay in the house—with no working anything—but that we would leave first thing in the morning and I’d demand a full and complete refund. To which he said “no problem.” I immediately contacted Expedia’s customer support to lodge a formal complaint and register my request for a complete cancellation and full refund. "

"Very nice, helpful staff."

"Staff was exceptional in their friendliness, helpfulness and care of facility. I’ll be back for sure and told the supervisor the same."

"Hermosas facilidades y excelente servicio. Recomiendo que le den mantenimiento a los aires acondicionados de los cuartos. "

"Hicimos una reservacion a traves de la pagina Experian y nos cobraron la reservacion y cuando llegamos Al Luger de la Alquiler nos dijieron que ya se la avian alquilado a Otros huespedes y nunca nos dijieron por que. ya Que estabamos en jarabacoa tubimos Que alquilar algo MAs caro por Que no teniemos otra option la experincia MAs terrible que eh pasado en vacasiones con mi familia no te lo recomiendo a nadie que Alquilen esa propiedad "