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"nice hotel and they upgraded our room"

"Muy buena limpieza buen servicio buen desayuno."

"It’s a little run down, rooms are clean but pool area could use a good deep clean. Maybe just a makeover in general. I have high expectations for a Hyatt and I was left a little underwhelmed"

"Nice and quiet"

"The lady who served breakfast was very friendly and talked to us about where we were from. We're from Houston Texas. She actually took time to hear my dad jokes. 😁"

"Nice hotel. breakfast can use some more options"

"It was okay for the price but not in a convenient part of town, unless you’re flying out of the airport. Large groups of people hanging around outside smoking all evening. The staff working the desk didn’t look super clean or put together. "

"Clean and great staff, we will stay again"

"We stayed in May 2026. The room is nothing fancy but was adequate for our stay. Rooms are mostly in original condition and are kept clean. As any hotel on the older side, they come with older hotel smells, not unique to this hotel. The rate matched what we were expecting. The lobby still has great charm. The location and views are awesome. We had dinner and breakfast. Both evening staff and morning staff were attentive and hard working. We had the perch for dinner with baked potato and apple custard cheese cake for dinner - all were delicious and served promptly. We had the included pancakes and eggs for breakfast, and they are really good fresh portions. We used the hot tub (temp was as it should be) and the pool which was enjoyable. We did not use the pool bathrooms as they were pretty dark and dated. The outside was beautiful. Only real issue was that the back door, close to our room was left unlocked all night so anyone without a key can access the place at anytime. We never felt unsafe, but it should be standard to keep anyone not staying on the property out. We would stay again when we come back to the area. Cheers."