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Reviews of Holiday Inn Express & Suites Red Wing, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Red Wing, an IHG Hotel
1919 Old West Main Street, Red Wing, MN

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 248 reviews" "
Rating 8 - Good. 61 out of 248 reviews" "
Rating 6 - Okay. 26 out of 248 reviews" "
Rating 4 - Poor. 10 out of 248 reviews" "
Rating 2 - Terrible. 18 out of 248 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, property conditions & facilities
Breakfast very good
Stayed 1 night in May 2024

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet rooms.
Stayed 2 nights in Apr 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great service upon check in~ friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, breakfast buffet was so nicely done-super awesome breakfast staff!!
Stayed 1 night in Mar 2024

10/10 Excellent

Ted

Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean, well-lit, and comfortable. The only problem.. no body soap in shower. I had to call down before I was able to shower.
Stayed 1 night in Nov 2023

6/10 Okay

Chuck

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Their were hairs in tbe bedding. Had to have the sheets and bedding changed. The hand soap was empty in the bathroom.
Stayed 1 night in Nov 2023

6/10 Okay

Cheryl

Stayed 1 night in Oct 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean for the most part, although shower wasnt cleaned. Breakfast was decent, but didnt have bacon as showed in pictures. Person above us was loud walking around, but at least wasnt middle of night. Indoor pool was a bit cold. Overall nice place though, would stay again for the area and comfy beds.
Stayed 1 night in Oct 2023

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023

8/10 Good

Kristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay with my younger kids (10 and 8). They loved the pool! The pool area was very clean and a nice size for them to swim. The warm breakfast options and coffee were delicious in the morning. Breakfast was busy but the hotel staff did a great job replenishing the food as it was running out. The location was nice since it was walkable to a few stores, the pottery place and also a mexican restaurant. The rooms were nice and clean. The bed and pillows were very comfy! We all slept great. All the staff we interacted with were very friendly. I would go back if we stay in Red Wing again.
Stayed 1 night in Oct 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean
Very nice hotel and friendly and helpful front desk staff. The beds and pillows were AMAZING! Would stay here again!
Stayed 1 night in Oct 2023

2/10 Terrible

Tasha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The maintenance employee knocked on my door 3 different times in a 4 hour time span - once at 8:30 am - asking to complete a room check, again at 10:30 am. At 10:30 am he came in and walked around my room awkwardly completing a checklist and checking my trash. At 11:20 am he came back and knocked on the door - and asked me if I was checking out, as if I wasn’t supposed to be in the room. I told him I arranged for late checkout at noon. He said oh and awkwardly walked away. For sure the least respectful and considerate, yet most intrusive employee I’ve ever encountered at a Holiday Inn
Stayed 1 night in Oct 2023

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were very nice and clean. Breakfast was also very good!
Stayed 2 nights in Oct 2023

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If I could move in, I would. Best bed ever, clean, quiet, new, and safe. They do charge $75 per pet, heads up.
Stayed 1 night in Sep 2023

8/10 Good

Dyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I would have to complain about is that we were given our room number and the room wasn't done. This wa a few min after 3. One girl in the room was sitting in a chair on her phone while the other was cleaning. The bed still had to get made, the bathroom cleaned and clean the floor
Stayed 1 night in Sep 2023

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient overnight stay. Clean and efficient
Stayed 1 night in Sep 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very large, clean and quiet
Stayed 1 night in Sep 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Within walking distance to area of food and brewery. Hotel was clean, comfortable bed and pillows. Was only a two night stay, wish it was longer.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Elvia

Travelled with family
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, amenities
We like a lot
Stayed 1 night in Aug 2023

10/10 Excellent

Anna

Stayed 1 night in Jul 2023

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Brittany the gal that checked us in was super!! She was kind and accommodating. Also, this morning the gal that checked us out with super as well, I didn’t catch her name. The breakfast was great. Several options. The patio to sit out on was really nice. Thanks for a great girls night out for the Carrie Underwood concert. Highly recommended!!
Stayed 1 night in Jul 2023

4/10 Poor

Lucas

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
I've stayed at multiple Holiday Inn Expresses over the last several months. This experience did not measure up to my other experiences. Thankfully, it was just a one-night stay. The check-in process was clunky. The floor in our room had debris on it, like it hadn't been vacuumed from the previous customer. The bath towels stunk. The body wash container in the shower was broken. The elevator banks were filthy. There was a dog down the hall barking. Our upstairs "neighbors" seemed to be up all night long. We could clearly hear them walking about for extended amounts of time through the night/early morning hours.
Stayed 1 night in Jul 2023

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th in Red Wing!!!!
The stay in itself was wonderful, however, I was staying with my children and from 1am to 5am out door was rattled and knocked on 3 times! I am not sure if it was lost people or staff, but needless to say it was a bit terrifying.
Stayed 1 night in Jul 2023

8/10 Good

CHAN THEARY

Stayed 1 night in Jul 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice room and a very good breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Casey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly, breakfast was convenient and had just enough variety for everyone on our trip. We ordered dinner from a bar and grill down the road and they delivered straight to our room. We spent several days walking through downtown shops, going on trail walks, and enjoying the area. A lot to do, and the staff had suggestions for places fo eat and visit if we ran out of ideas.
Stayed 3 nights in Jun 2023

8/10 Good

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jun 2023

8/10 Good

sheila

Stayed 1 night in Jun 2023

10/10 Excellent

MILT, URBANDALE

Stayed 1 night in Jun 2023

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good staff was not trained and elevator was rough in going up and down it shook
Stayed 1 night in Jun 2023

2/10 Terrible

Jaclyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and clean property
Stayed 1 night in May 2023

10/10 Excellent

Samuel

Stayed 1 night in Apr 2023

10/10 Excellent

Indigo, Kotzebue

Staff were very helpful and friendly.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and a great breakfast!
Stayed 1 night in Mar 2023

10/10 Excellent

Renee

Stayed 1 night in Mar 2023

10/10 Excellent

JESSICA, RED WING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean rooms.
Stayed 1 night in Mar 2023

10/10 Excellent

Ranee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
Very nice stay will use again when I'm back on business
Stayed 1 night in Mar 2023

10/10 Excellent

Nathan

Stayed 1 night in Mar 2023

2/10 Terrible

Mary

Stayed 1 night in Mar 2023

10/10 Excellent

BECKY

Stayed 2 nights in Feb 2023

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Nice, clean no frills hotel, spacious room. Great breakfast!
Stayed 1 night in Feb 2023

2/10 Terrible

Zach

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, which it should be it was fairly new. Kids wanted to swim but pool heater wasn't working so the water was cold. Our room we discovered dirty sheets and dirty pillow covers. Look like a mixture of dirt and blood. The lady was wondering that night so super helpful, moved us to a different room. Her name i believe was Renea. If it wasn't for her we would of left.
Stayed 1 night in Jan 2023

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean but the lady checking us in wasn't very friendly. The night clerk was great. You would think for that kind of money the breakfast would be good. Wasn't. The parking lot was ice covered. The pet fee was over $80 whick is crazy high.
Stayed 1 night in Jan 2023