Red Pond Estates Hotels, Oyster Pond

"Perfect"

"The room was clean; however, the air conditioning had a slightly musty smell. Unfortunately, the experience was disrupted when housekeeping knocked on our door before 10:00 a.m. and informed us that checkout time was 10:00 a.m. This was incorrect, as I had confirmed that checkout was at 11:00 a.m. I raised this with the front desk, as guests should not be disturbed before the official checkout time. Due to this experience, I would not recommend this accommodation to my medical team, friend or others."

"Very enjoyable experience and the suite was gigantic. Fit a family of 4 easily. The experience started off with Lovely, who in fact was lovely and answered all our questions and made great recommendations"

"The hotel itself is in great condition and looks well maintained, which makes the experience even more disappointing. Unfortunately, the service is on the level of a hostel rather than a proper hotel. The staff give the impression that they’re doing you a favor instead of simply doing their job, which makes interactions frustrating. Room service is practically nonexistent. Our room was cleaned, but no fresh shampoo or shower gel was provided. After calling four times with no result, I had to go and pick it up myself. I also asked to speak with a manager and am still waiting for a callback — which honestly says everything about how things are handled here. Overall, the service is brutally bad and completely undermines what could have been a good stay."

"Yes It is"

"We have stayed at the Royal Palm several times with zero complaints, or issues. Beautiful spot on a beautiful island. Easy access to everything, and the staff are very friendly and attentive to your needs! "

"My overall experience staying at the Simpson Bay Resort and Spa was excellent. "

"Full "

"Wait times for the food was very long. We did all inclusive and sometimes had to wait more than 90 minutes for our food. "