Lobby

Reviews of Econo Lodge Airport

2 out of 5
Econo Lodge Airport
2017 Bernville Rd, Reading, PA

Reviews

5.0
Rating 10 - Excellent. 54 out of 409 reviews" "
Rating 8 - Good. 50 out of 409 reviews" "
Rating 6 - Okay. 83 out of 409 reviews" "
Rating 4 - Poor. 76 out of 409 reviews" "
Rating 2 - Terrible. 146 out of 409 reviews" "

4.8/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

henry g, Wilkes-Barre

Television had no signal Walls were dingy and marked Ceiling in bathroom was falling in Wiring was hanging down from a missing light Shower walls were dirty and moldy looking No cleaning or towel replacement or garbage removal
Stayed 4 nights in Mar 2024

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Always quiet
Stayed 1 night in Dec 2023

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was an ok stay.
The place was dated definitely and in construction. It smelled like paint and cigarettes. Someone pulled the firealarm at 1:30 in the morning. It was good for the price I will say.
Stayed 1 night in Oct 2023

4/10 Poor

Dawn

Travelled with partner
Disliked: Amenities, property conditions & facilities
The lady at the front desk when we checked in on Sept 29 was great. The keys didnt work took 3 tries do get one thst worked. Key didnt work on outside entrance door. Very limited hot water had to take shower at night to havr hot water. Internet didnt work at all. Had to have desk clerk come yo room to get tv to work. Asked for housekeeping not to enter room do to sterilization fir dialysis pt. Was suppose to leave trash bags and more linen outside but failed to do so. Phone didnt work had to monkey with that to get to work. Beds were semi comfortable. No handle or rail to hang on to getting in and out of shower. VERY DISAPPOINTING STAY. Joined Choice hotel point system expect to get points for my 3 night stay and feel I deserve a free night at another Choice hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Duane, Galena

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, friendly, nice people
Stayed 2 nights in Sep 2023

4/10 Poor

MARY

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach city
Infested with cockroaches you turn the light on and they are coming out from the light switch panel which means they are in the walls there was no food in my room and I am not near a kitchen. The mattress had a mold of a person body in it like it came from a nursing home
Stayed 3 nights in Sep 2023

4/10 Poor

Joel

Liked: Staff & service
Disliked: Cleanliness
Room had a weird smell. As soon I as I opened the door I saw a roach on the wall. The staff were nice and friendly.
Stayed 1 night in Aug 2023

6/10 Okay

leesa

Disliked: Cleanliness, property conditions & facilities
The housekeeping crew need to clean these rooms. The wall next to the toilet had poop on it.
Stayed 1 night in Sep 2023

6/10 Okay

Pamela

Travelled with group
Liked: Room comfort
It was good just for two nites but not the clean.
Stayed 2 nights in Sep 2023

4/10 Poor

Kathy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
In need of a total renovation. The comforters were all stained and had burn holes. The smell of fabreze was overwhelming. It was really not pleasant.
Stayed 1 night in Sep 2023

4/10 Poor

Wayne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is no sign illumination. Very difficult to find for a first time user after dark.
Stayed 2 nights in Sep 2023

2/10 Terrible

Alyia M

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't sleep. People paying all night and arguing.
Stayed 1 night in Sep 2023

4/10 Poor

Susan

Stayed 2 nights in Jul 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service
Stayed 2 nights in May 2023

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is a dump
Stayed 5 nights in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Jun 2023

10/10 Excellent

Mrs Brandi Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Saty
It was a personal need to be alone trip. The hotel is nice, quiet. No one bothered me, when I did have to interact with front desk, they were very professional. They were kind people.
Stayed 2 nights in Jun 2023

2/10 Terrible

Crystal

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There were burn holes in the duvet covers and curtains, the lampshade was melted and broken, and the ac/heating unit was hanging off the wall we could see outside from the top and side of the unit. The water pressure in the showera was none existence and water temperature was not consistent it would get warm and then cool down considerably and then heat up a little bit again for a short period of time but never got hot. When staff was making coffee in the morning the water the poured into the coffee maker looked like it was either watered down coffee or rusty water.
Stayed 1 night in Jun 2023

10/10 Excellent

Dolores

Stayed 1 night in May 2023

6/10 Okay

Sara

Stayed 1 night in May 2023

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just awful
No hot water, all drains almost completely clogged, and cigarette burn holes in the blankets.
Stayed 2 nights in May 2023

4/10 Poor

Raquel, BRONX

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The entire place had a bad smell, the carpets were dirty. There was a back door that was always open in the day and closed at night. There was a cop late at night hidden in the parking and approached me to ask me where i was coming fro. As if i was a criminal. I didnt feel safe there
Stayed 1 night in May 2023

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No elevator. Breafast was limited, did not have milk a juice available all the time, it was limited. Cream cheese, but no bagels. Cookies and cupcakes offered for breakfast. Toiletries were limited, had a half bottle of shampoo. Some staff was helpful, some were not.

4/10 Poor

Daniel

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

rosa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not the cleanest place it was dark the sheets were dirty and the rug
Stayed 1 night in Apr 2023

6/10 Okay

Sheila

Disliked: Cleanliness
Stayed 7 nights in Feb 2023

2/10 Terrible

Darrin

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Nastiest hotel I ever saw. Staff was quite aware of the horrible conditions and suggested we just check out because none of the other rooms were any better.
Stayed 1 night in Mar 2023

10/10 Excellent

Suleiri

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The MOST disgusting hotel I've ever been in. Looks like it hasn't been maintained or cleaned in decades. Filthy room, zero amenities, no soap, half roll of toilet paper. Bathroom door didn't close. Security lock on door broken. Questionable "deliveries" being made to long term guests. The absolute minimal breakfast provided and items were not fresh. WiFi wouldn't connect. No handicap access to any rooms. Gratefully surprised not to find any bugs so we literally slept and left. Could not wait to go home and wash! Shouldn't even list this place on your site!

4/10 Poor

Dominic

Disliked: Amenities, property conditions & facilities
Low price. Water was not very hot, and roaches present.
Stayed 2 nights in Nov 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachel, the desk clerk. was very nice.
Stayed 1 night in Nov 2022

2/10 Terrible

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had cockroaches, caught 3 in a bag and gave to front desk, owner was supposed to call me and never did. Found gummy bears on the room floor we did not bring in and fire detector was disconnected. Milk at free breakfast was sour.

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Oct 2022

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

2/10 Terrible

Ralph

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Lauralyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
We were looking for clean, simple, and reasonable price for one night. That's what we got.
Stayed 1 night in Sep 2022

2/10 Terrible

Pauline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
DO NOT STAY HERE THE SHEETS WERE DISGUSTING AND WHEN ASKED FOR CLEAN SHEETS THEY WERE EVEN DIRTY WHEN TOLD THE STAFF THEY DIDNT SEEM TO BE PHASED
Stayed 1 night in Sep 2022

8/10 Good

Frederick

Travelled with group
Stayed 1 night in Sep 2022

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They tried giving us a hard time when we told them we werent arriving the day we were scheduled to. We arrived and the hotel tried telling us we didnt have a reservation, which we did. After leaving and upon returning, we were locked out of our room because they thought we hadnt arrived yet. Room was clean for the most part, but there was a hair that wasnt ours in the bathroom sink and the towels seemed like they had seen better days.
Stayed 2 nights in Sep 2022

2/10 Terrible

Terry

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
never cleaned room no new linen bed not made in 3 days
Stayed 2 nights in Sep 2022

10/10 Excellent

elieelieelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Do NOT recommend.
As soon as we walked into the room, there were cockroaches everywhere. We immediately walked back out. We did NOT stay. Sign on the window at the front desk stated “housekeeping only upon request.” They were not kidding. We immediately attempted to request a refund.
Stayed 1 night in Sep 2022

10/10 Excellent

Kenyatta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

4/10 Poor

MARGARET, Garner

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Broken shower handle, bathroom was painted over torn wallpaper, don't take off your shoes, has not been updated in many years and in need of repairs
Stayed 1 night in Aug 2022

6/10 Okay

Eliezer

Stayed 1 night in Aug 2022

6/10 Okay

Eliezer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room service lady very disrespectful
Stayed 1 night in Aug 2022

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
Bedbug City
There were bed bugs in my bed. I saw several blood spots on the sheets from bites on my legs.
Stayed 1 night in Aug 2022

2/10 Terrible

MATT

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my work area. We were there a week - trash bag in the hallway, dirty sheets, given a room that hadn't been cleaned. Had one towel for the whole week and we were told that is all we get. Won't stay here again.
Stayed 3 nights in Aug 2022