Razlog Apart Hotels

"The hotel staff was nice and solved the reservation problem immediately by giving us hotel room for one day until the booking was confirmed by Orbitz. Next day we were transferred to the Hotel apart complex which is next to the Hotel. The rooms were not 4*. The furniture and the toilet were old. They give us two additional electric heating fans because the room was very cold, but this again was not enough to heat the room. No daily cleaning of the rooms. "

"The two bedroom apartment was spacious, clean and warm."

"Great parking. Small ski rental shop on premises. Employees easy to deal with when around. Wifi was terrible. Pool spa area and locker room smelled and seemed unclean. Gym has very old equipment"

"Decent hotel, close to the ski slopes. It's not exceptionally fancy but the SPA area was nice and the apartment was spacious and comfortable"

"Good location decent breakfast, hot water isn’t the most sufficient, friendly staff"

"Great place for relaxing. Good food in the restaurant. Seeing a fox was a bonus. Comfortable bed, very clean apartment and courteous staff. Highly recommended."

"Good but cominication is zero"

"I stay in a one bed apartment and was thankful for the air-conditioning as it was hot outside. Plenty of room for one person and there was a view of the mountain from the windows. I had to buy some microwave cookware as there was no specific items of that kind in the apartment but that was the only thing that let the place down. "

"It was ok."

"Clean hotel with great amenities and spacious room"

"The apartment was very clean and well appointed. The team were extremely polite courteous and helpful. The restaurant is charming. This was an ideal base for Snowboarding away from the noise of Borovets. The reception team can organise shuttles to and from Borovets at a very very reasonable rate but these must be booked beforehand and end at @17.00 hrs. Would definitely recommend this as a base !"

"Well euipped and clean. We had one ptoblem that was dealt with immediately. Some. Staff were friendly and some not very helpful, The location was not good. All in all I think there is better to be had"

"The swimming pool was very dirty. Souna and hot tub were closed, apart from that very nice place "

"excellent room, very clean, very hot, great location"

"Ruby Tower is a nice, small apartment building about a 5-minute walk to the town shops/restaurants. It's about a 10-minute walk from the town center, and probably 15 minutes to the base gondola. For skiing, most of the shops will pick you up at your hotel with your skis, so just make arrangements the day prior. For us (family of 5), this worked out great. Back to the apartment, it is roomy and spacious. There's a supermarket right around the corner, so you can buy b-fast or dinner items to cook...