Search Chalets in Razlog

"We had a great stay. The spa is amazing the staff are among the food is delicious. Great walks around too. "

"The stay was ok, nothing special. No one went above and beyond. Not the best customer service but was not bad either"

"Amazing hotel and very clean "

"Lovely Hotel, with a great first impression. Morden looking and equipped. The Reception and Restaurant staff were very friendly and helpful. Housekeeping team, were great by always maintaining the room clean. The food was nice with great selection. I would recommend and would definitely stay there again"

"Lovely view & place "

"The room and the other places of the hotel very clean. Beautiful and quiet hotel to spend for couple of days there. The spa is large and comfortable, as is the outdoor pool."

"Only two member of staff were kind and courteous: Chris at reception and the young woman at the spa. Everyone else was borderline hostile. The rooms are run-down and unsafe, nothing is supplied for using the kitchenette and there is absolutely nothing complimentary, not even a tea bag. The sauna, swimming pool and gym are ok, Breakfast is also not too bad. Hotel etiquette should be enforced, such as not shouting in corridors and not smoking in rooms, which appear to be tolerated. Location is good."

"The room was the worst hotel room I’ve ever seen and certainly nowhere near 4 star. Everything is Broken and filthy with insects and bugs. Food was just as bad no variety at all, pointless going half board as we had to eat out most of the time as it was so bad. The facilities are neglected the customer care non existent and most nights there was screaming and fighting from locals at the front reception leaving clubs and bars . Incredibly unsafe for families and poor value for money. Worst experience at any hotel ever! "

"Very clean room. Amazing views of the mountains. Great selection of food for breakfast. Helpful staff. Recommend."