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"Chambre annulée sur place alors que payée. Très mauvais accueil. Surbooking pour atterrir à 2kms… un Mercure… attention de ne pas confondre Surbooking et Dol. Une fois arrivé au Mercure 4*… Télévision qui ne fonctionne pas, plus de place sur le parking à 20:30, pas de gel douche dans la SDB… pour un surclassement en 4 étoiles… c’est limite… très limite. Il faudrait penser à se poser les bonnes questions. Personnellement je ne me les pose plus concernant ces deux établissements ; a fuir, next....

"Fabulous place to stay outside Albi. Wonderful surroundings, quiet and comfortable."

"Great hosts, beautiful place"

"Lovely environment, very quiet and peaceful, staff was extraordinarily helpful, friendly and cheerful. "

"It was a very nice experience, both took great care and did everything you feel comfortable. The surroundings are quiet and very nice with the lake. I will come again... "

"Beautiful and peaceful location. Good food at restaurant and plenty to see across the river at the Chateau. Highly recommend."

"Très belle maison avec super piscine, coin cosy Nadine est charmante et a l'écoute de ses clients cuisine très bonne, familiale partagée avec d'autres clients pour 2 soirées mémorables. Mention spéciale pour les cocktails Americano et Michel et sa bonne humeur. "

"Cet hôtel a une belle vue sur la colline, avec une chambre grande dans laquelle on a pu caser deux lits parapluie pour nos jumeaux (en plus d'un lit double et un lit simple enfant). Une piscine couverte (avec un jacuzzi), très sympa, qui permet de se détendre (notamment après une journée de voiture !). Deux points forts : l'amabilité du patron qui nous simplifie la vie en toutes circonstances, et apporte beaucoup de convivialité à ce séjour ; et les repas, qui allient le raffinement et la...

"Very clean. We had a great stay."

"Staff is always very kind and helpful. Parking limited but got there early so had no issue. Walked to the basilica even though I am not a good walker! So I appreciated being close enough."

"Stunning property and hospitality. We will return . So beautiful ! And such kind and gracious hosts"

"A great place to stay and a very comfortable room. Anne was a lovely hostess and the breakfasts were high quality. I would definitely stay here again and would heartily recommend it to others. "

"Lovely hotel with clean rooms and very helpful staff"

"Tres belle étape dans les gorges du Tarn"

"Bonne adresse, au centre ville de Carreaux, un esprit convivial avec une jolie terrasse pour prendre un verre. Un bon accueil du nouveau propriétaire et une grande disponibilité."

"Excellent hotel and staff!"

"The hotel was full of personality and charm, each room had a different vibe but all were spotless and comfortably furnished. Staff were lovely and friendly and accomodating. Hotel is situated in the heart of the town amongst an array of interesting shops...great place to stay!"

"No dinner service because it was a weekend. Came down for breakfast around 7:30-8:00 and every table had dirty dishes on it, while staff were just hanging out at the front desk. I had to bus a table myself then scramble around looking for clean dishes to eat on. Noticed staff pointing at me and talking about me rather than helping me. Worst service I had my entire 3 week trip to 3 countries."