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"Stayed 3 nights to visit events in Harrogate. Super clean hotel in excellent condition, pet friendly with plenty of grassy areas to walk out dog on a leash. Being located on a service area there are numerous food outlets Greggs, Costa Coffee, Cornish Pastie Co, M&S Foods, etc). We had an accessible room as my wife had just had foot surgery, so she found the accessible shower room ideal, with plenty of grab bars. The bed was large and very comfortable for us. Tea / coffee facilities in the room. No fridge. TV with screen casting capability, so you can watch your preferred mobile / cellphone content on the large screen. Also the usual terrestrial channels are available on the TV plus apps like YouTube. We didn’t eat breakfast at the hotel as we’d made other arrangements, but the informal dining area looked good. Free parking on site for hotel guests and there are plenty of EV charging bays and disabled parking bays right by the hotel. For a hotel on a service area location we were really pleased at how quiet the room was - our room was in the back of the hotel overlooking countryside views and you’d never know you were in such a busy location. Staff were very helpful and friendly, as others have commented. We will plan to stay here again and recommend it very highly. Excellent value, accommodation and service. "

"Clean, very friendly staff, amazing roof top bar "

"Enjoyed a lovely overnight stay alongside my sister. The vast majority of the hotel has been renovated now, and it all appears to be to a really high standard. The room was modern, a good size and the bed was super comfortable. The shower was powerful and hot too! The breakfast was delicious, a nice buffet selection. The staff were all friendly and helpful. Highly recommend this hotel and would encourage anyone viewing any reviews pre-refurbishment to ignore them and look at the recent ones."

"The bar and restaurant were closed, plus no room service available "

"Clean room with friendly people. I highly enjoyed the place and the location "

"Everything was great "

"Everyone was so courteous and rooms were spotless"

"Clean room, friendly staff, delicious breakfast and a great city centre location."

"Lovley hotel very close to train station and shopping centres. Staff polite, helpful, couldn’t fault the twin room slept very well with quality pillows and bedding. Will stay again. "