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"Nice staff, amenities nearby. "

"Das Aparthotel hat unsere Erwartungen übertroffen"

"Excellent staff good location"

"building is in need of touchups, carpet worn. front desk not very friendly. housekeeping limited and not complete. shower was in need of repair. the great part was hotel was minutes from train station - station and hotel connected by indoor path. water available on 2nd floor was both sparkling and flat. quiet "

"Yes"

"We had a very nice stay. Friendly staff. Well located. Had good food at the restaurant a couple of times. Overall, a good experience!"

"Lovely welcome from receptionists. Clean and comfortable. Warm. Tasty breakfast. Good value for money."

"We got a friendly and efficient reception. Unfortunately, that proved to be the only good aspect of our stay. We received an email the day before arrival telling us that we should check in at the neighbouring Ibis hotel due to work on the Novotel reception. There was no mention of extensive work going on in the restaurant/bar area. I have no idea whether the restaurant was even open as signage directed you in to what looked like building work. Contrast this with another hotel on our trip where far more minor work was going on that had no effect on our stay. However, we received three messages prior to our stay informing us of work being carried out. I feel that we should have received far more pre stay information regarding the work and should have received it much earlier than the day before arrival. Our room looked dated and in need of a complete overhaul. It was far below the standard we’ve experienced at other Novotels. Very disappointing."

"This is a tough one. Pros….. very pleasant staff Nice comfortable bed and bedding Nice size bathroom Cons…..the room could do with a little refresh( furniture and some paint) Hotel is a little outside of city centre David from the Rock.🇨🇦🇨🇦 Platinum Expedia"