Rancho Cerro Colorado Holidays from NZ$2,039

The hotel is beautiful, and we were very happy with our room and ocean view. Seeing baby whales from our balcony was an unforgettable highlight. The spa facilities are also excellent and well worth visiting. However, the massages are overpriced. While mine was enjoyable, it did not justify the high cost. Unfortunately, I would not stay here again. The check-in process took around 90 minutes and included being pushed to attend a hotel tour, which turned out to be a sales presentation. We were told it would last 90 minutes, but it took three hours, which was frustrating as we value our time while on holiday. Dining was also an issue. We were not informed in advance that restaurants required bookings, so we could only secure late dinners at 8pm each night, despite restaurants not appearing full. Service during the day was slow, especially for lunch and drinks, and at times we felt overlooked. The food was average. The hotel advertises a private beach, but there is no ocean access, which should be clearer. Overall, while the property is lovely, there are significant issues with service and transparency. For us, it was not worth the time, and we would not return.

The villa and property grounds were beautiful, the food was not good and at and the service wasn’t must better... slow service and even slower butler, which we paid for.. we saw him one time

Dream vacation in every way

The resort felt a bit dated. We were on the first floor and the room let in a lot of noise from vehicles and guests. The food choices at the all-inclusive were subpar. The Italian restaurant and sports bar had decent food, but the seafood, Mexican, and steakhouse restaurants were all incredibly disappointing. The marina location is fun, but you will be pestered by vendors frequently. I will return to San José del Cabo next time as I much prefer that more serene area.

Swim out pool in front of room was fun. Staff were friendly and helpful. Food was better than expected. Only problem was that room backed on to the highway and was noisy. Other than that, the room was very large and comfortable.