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Reviews of Wingate by Wyndham Raleigh Durham Airport RTP

2.5 out of 5
Wingate by Wyndham Raleigh Durham Airport RTP
5223 Page Rd, Durham, NC

Reviews

8.0

Very good

Rating 10 - Excellent. 430 out of 1007 reviews" "
Rating 8 - Good. 305 out of 1007 reviews" "
Rating 6 - Okay. 125 out of 1007 reviews" "
Rating 4 - Poor. 85 out of 1007 reviews" "
Rating 2 - Terrible. 62 out of 1007 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Zion

Travelled with partner
Liked: Staff & service
Definitely time for upgrade!
Stayed 2 nights in Mar 2024

6/10 Okay

Zion

Travelled with partner
Liked: Staff & service
Could definitely use some upgrades!
Stayed 2 nights in May 2024

6/10 Okay

Howard

Travelled with group
Shower was broken. Furniture was in poor shape. Dirty smears on the wall. Pillows were more like toss pillows instead of bed pillows.
Stayed 1 night in May 2024

8/10 Good

CAROL

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My next stay will not be here,
Stayed 3 nights in May 2024

8/10 Good

Bjargey, Seltjarnarnes

Travelled with partner
Liked: Cleanliness, amenities
We enjoyed our stay, but the front staff could have been friendlier and smile more. The room was great, lots of space and amenities good. The location was awesome.
Stayed 3 nights in May 2024

4/10 Poor

Blair

Stayed 1 night in May 2024

6/10 Okay

Carl L Walton

Disliked: Staff & service
TV didn’t work upon arrival. Called front desk and was told there was nothing that could be done until Monday morning when the manager arrived. The front desk person was more interested in his phone calls and texting upon arrival than servicing the arriving guests.
Stayed 3 nights in May 2024

6/10 Okay

Tyler

Disliked: Cleanliness, staff & service
Rude staff
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay
Stayed 2 nights in May 2024

2/10 Terrible

VICTORIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Patricia

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant!
Stayed 8 nights in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location
Stayed 2 nights in Apr 2024

6/10 Okay

Katrina

Stayed 3 nights in May 2024

10/10 Excellent

Monique, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 2 nights in May 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room
Stayed 10 nights in Apr 2024

2/10 Terrible

Jonah

Disliked: Staff & service, property conditions & facilities
The room was very outdated and needed a serious upgrade. Furniture was mismatched, old and scratched/marred. The bathroom door and base molding was all beat up. The place was a dump.
Stayed 2 nights in Apr 2024

4/10 Poor

Benjamin

Stayed 1 night in Apr 2024

8/10 Good

Jose E

Business traveller
Liked: Cleanliness, staff & service, amenities
The water faucets in the sink gave very little water and I reported the problem and they told me that on the weekend they don't have maintenance people, they didn't give me any other option like moving to another room.
Stayed 4 nights in Apr 2024

6/10 Okay

Krystal

This property was just ok. If you need somewhere for a quick stop or just somewhere to be that offers breakfast then it’s ok. But don’t expect anything more than a motel/inn kind of vibe.
Stayed 3 nights in Apr 2024

10/10 Excellent

Artice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Staff… Especially the young tall African Nubian Queen lady that prepared the breakfast. She has an exquisite people person attitude! 😎
Stayed 2 nights in Apr 2024

4/10 Poor

Simon

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Room was in bad state of repair - ripped seats, damaged walls and doors. Generally poor appearance. Poor shower area - just poor all round. We were given "mobility/invalid room" which was not was requested but were told they were full. Bed was comfortable though.
Stayed 1 night in Apr 2024

2/10 Terrible

Sabrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room has a plumbing problem. Shower sink and toilet it was horrible
Stayed 2 nights in Apr 2024

6/10 Okay

David

Stayed 1 night in Apr 2024

10/10 Excellent

Sashanelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property my for the price. Was very pleased with this experience.
Stayed 2 nights in Apr 2024

6/10 Okay

Mary

Stayed 2 nights in Apr 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a small hole on the fitted sheet and the tv remote didn’t work but overall it was a good stay
Stayed 1 night in Apr 2024

4/10 Poor

Carolyn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ernest

Stayed 1 night in Apr 2024

8/10 Good

NANCY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Noisy around hotel
Stayed 1 night in Apr 2024

4/10 Poor

Payton

Stayed 1 night in Mar 2024

6/10 Okay

Lucretia

Travelled with family and small children
Liked: Cleanliness, staff & service
While my recent hotel stay was satisfactory overall, there were several aspects that left something to be desired. The room itself was clean and comfortable, but it lacked some of the amenities I’ve come to expect from similarly priced accommodations, such as complimentary toiletries besides soap and shampoo. Additionally, the Wi-Fi connection was inconsistent, making it difficult to get work done efficiently. On the positive side, the staff was friendly and responsive to any requests or concerns I had during my stay. Overall, while it wasn’t a standout experience, it served its purpose adequately for a short visit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

4/10 Poor

Jon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel in and itself was fine. Unfortunately when we went to leave, I found my truck had been broken into. Apparently other vehicles were broken into as well. It was not a fun time.
Stayed 1 night in Mar 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our bathtub did not drain well at all. The breakfast was til 9 am but they were breaking down the food table at 8:40 am and no waffle mix. We had to eat the sausage and eggs in the microwave. Front desk was very nice. Desk chair in room was stained with white dried substance. But other than that we were very pleased.
Stayed 1 night in Mar 2024

4/10 Poor

Bhavna

Business traveller
Disliked: Staff & service, amenities
Front desk was very rude and nosy, and asking weird questions, and check out is 12 noon , and Housekeeper start knocking on Door at10 am while was in meeting.
Stayed 1 night in Mar 2024

10/10 Excellent

Vinesha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and accommodating staff.
Stayed 2 nights in Mar 2024

8/10 Good

Zarie

I stay here often when in town. I enjoy the area. The hotel is good. Enjoy the breakfast.
Stayed 1 night in Mar 2024

6/10 Okay

Deanna

Travelled with family
The property was in a good location but was very worn. Paint peeling, furniture chipped and a lot of dust accumulated in the room corners. Outlets at bedside table did not work (loose and would not hold plug). TV very out of date. Only certain keys on remote would work. I was also surprised the front desk staff was not in any kind of uniform. Very casually dressed. On the plus side, bathroom was clean, beds were very comfortable and property was quiet.
Stayed 1 night in Mar 2024
Response from Wingate RDU on 22 Mar 2024
Thank you for the feedback. We are aware that the property is dated. We have recently begun an extensive remodel, and look forward to the changes coming! Hopefully you can return once they are completed.

8/10 Good

nosrat

Travelled with family
Liked: Cleanliness, staff & service
Breakfast wasn't very good it was something better than nothing
Stayed 2 nights in Feb 2024
Response from Wingate RDU on 15 Mar 2024
We appreciate your review, and thank you for staying with us.

2/10 Terrible

Terry

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a ver rough stay very loud and just disrespectful the whole time I ended up having to stay with a until my check out because of how noisy it was
Stayed 2 nights in Mar 2024
Response from Wingate RDU on 11 Mar 2024
We regret that you had a less than satisfactory stay at our hotel. We typically have a very respectful clientele base, but do occasionally have a more "rowdy" group in house.We deeply regret that we could not offer you a more restful stay during your visit with us.

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad. Small palm size pillows & a/c unit smelled so bad.
Stayed 1 night in Jan 2024
Response from Wingate RDU on 11 Mar 2024
We are very sorry that you were not pleased with your stay at our hotel.

8/10 Good

Dale E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Wingate RDU on 11 Mar 2024
Thank you!

6/10 Okay

Kirtana

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The receptionist (short male, approximately in his 30-40's) was a bit rude and the questions he was asking felt intrusive. He fixed his attitude once I matched his rudeness. I was also initially given a room that reeked of cigarette scent. It was very unpleasant and I had to drag my luggage all the way down to the front desk again. The room I received after was good, but was also a bit musty. Finally, the hotel's wifi is absolute trash.
Stayed 5 nights in Feb 2024
Response from Wingate RDU on 14 Mar 2024
We are sorry that your experience fell short of expectations. We appreciate the feedback, and will take every effort to address these issues.

8/10 Good

Jamese

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Upon arrival, the hostess was very nice and greeted me accordingly. She explained every thing that I needed to know. The establishment was well maintained and very clean, that includes the parking lot, the lobby, and the hallways. Upon entering the room, it was very clean and smelled good and the bed was comfortable. Only issue I had was the toilet not working properly but it was late so there was no maintenance available and I couldn’t move to another room because they were booked up. Eventually, the toilet fixed itself I guess. Also had a problem with the lights blinking. Other than the few issues, it was a pleasant stay!
Stayed 1 night in Mar 2024
Response from Wingate RDU on 7 Mar 2024
Thank you for your very nice review. We are glad you enjoyed your stay.

10/10 Excellent

Kasharra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Wingate RDU on 7 Mar 2024
Thank you!

2/10 Terrible

Connie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worn out apholstery, worn out furniture, worn out vinyl ice bucket, worn out toilet seat, room not restockwd, one coffee, o e little soap, no creamer, elevators dirty, lobby at forst looks decent but dirty at a closer look. Yeah yuk! Have photos.
Stayed 1 night in Mar 2024
Response from Wingate RDU on 7 Mar 2024
We are aware that our furnishings are worn, and the hotel has just begun an extensive remodel. As far as your other issues, if you had made us aware, we would have made every effort to rectify any issues to your satisfaction.We regret that you were not satisfied with your stay.

4/10 Poor

Jafet

Stayed 1 night in Mar 2024
Response from Wingate RDU on 7 Mar 2024
We are sorry that we fell short of your expectations. Anything you would care to share with us to improve?