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It was quiet and the staff were nice. They explained everything they need to explain as soon as they are given you your card. The rooms were pretty nice. I would be returning when we have another trip to NC.
Brenda
Stayed 1 night in May 2024
Response from Manager on 28 May 2024
Hello Brenda,We are delighted to hear that you enjoyed the tranquility of our hotel and found our staff to be helpful. It's great to know that you found the room comfortable for your stay. We look forward to welcoming you back on your next trip to North Carolina!
Nice, clean and quite hotel with good breakfast included.
Marcio Francisco
Stayed 1 night in May 2024
Response from Manager on 28 May 2024
Hello Marcio Francisco,We are charmed to hear that you enjoyed our clean and quiet hotel, along with our complimentary breakfast offering. We appreciate your positive feedback and hope to welcome you back in the future.
Hello Fulinda,We are thrilled to hear that you enjoyed the renovations during your stay with us! Your feedback is greatly appreciated. If you have any other comments or suggestions, please feel free to reach out to us.
It was clean, quiet, and had a nice office arrangement. I need to elevate my legs so the recliner chair was a very nice surprise. The breakfast was a step above the usual. There was plenty of parking.
Gary
Stayed 4 nights in May 2024
Response from Manager on 24 May 2024
Hello Gary,We're delighted to hear that you enjoyed the cleanliness, peaceful environment, and amenities during your stay. It's great to hear that the recliner chair and breakfast exceeded your expectations, and that you found our parking convenient. Should you have any future needs or feedback, please don't hesitate to reach out to our management team.
Hello Kenneth,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.
8/10 Good
Barbara
Travelled with family
13 May 2024
Liked: Staff & service, amenities
It was EXTREMELY expensive. The toilet seat was old, rippled ceiling from possible water damage same on door in bathroom.
Staff was kind and efficient. No flowers in huge outside pots.. just filled with dirt
Barbara
Stayed 2 nights in May 2024
Response from Manager on 14 May 2024
Hello Barbara, We appreciate your feedback and will share your comments with our team. Your opinion helps us improve for future guests. Thank you for acknowledging our staff's hospitality. We hope you had an overall pleasant stay despite the concerns raised.
The walls are very thin or not insulated. Lots of loud doors and people in hallways.
Darrin
Stayed 2 nights in May 2024
Response from Manager on 13 May 2024
Hello Darrin, We regret to hear about your experience with noise disturbances during your stay. Guest feedback is important to us, and we will address this matter internally to enhance the quality of our guests' stay. We advise reaching out directly to management to discuss your concerns further.
Good morning Lisa, Glad you enjoyed your stay, thank you for staying with us.
6/10 Okay
Shwanda
9 May 2024
Walls to thin!! Spent 2 nights. First night I couldn’t sleep at all because of the talking next door. Second night was better. Although service was excellent I will never choose that hotel again. I went there for rest and only got my moneys worth for one night. 😢
Shwanda
Stayed 2 nights in May 2024
Response from Laquinta on 9 May 2024
Good morning Shwanda, So sorry to hear you had issues with your stay. We apologize about the issues you had with your room. Thank you for staying with us.
Hotel is clean, offered nice breakfast. Booked for my next trip with same hotel.
Jagadeesh
Stayed 2 nights in May 2024
Response from Manager on 6 May 2024
Hello Jagadeesh,We're delighted to hear you enjoyed our clean accommodations and breakfast offerings! We appreciate your loyalty and look forward to welcoming you back on your next trip.
Great clean place to stay! Staff are all nice. Has indoor pool! Rooms are nice! Red Lobster next door!
Kim
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Kim,We're thrilled to hear you enjoyed your stay and found our staff friendly. Our indoor pool is a guest favorite, and we're glad you liked our rooms. It's great having Red Lobster nearby for convenient dining options. We appreciate your feedback and hope to welcome you back soon.
I love the king size beds, the staff was awesome, very quite, and the best ever continental breakfast...although I wish they had turkey meat products...but other than that La Quintana for the win
Tarisha
Stayed 4 nights in Apr 2024
Response from Manager on 4 May 2024
Hello Tarisha,We’re thrilled to hear you enjoyed our king size beds, excellent staff, and peaceful atmosphere. Thank you for appreciating our continental breakfast! Your feedback is truly valued, and we will take note of your suggestion regarding turkey meat products. We hope to welcome you back to La Quintana soon!
8/10 Good
Ivory
Travelled with family and small children
29 Apr 2024
Liked: Cleanliness, staff & service, amenities
The pool area could use some updates. Half of skylights where broken and the pool was freezing.
Ivory
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Ivory, We appreciate your feedback regarding the pool area. Our team will take note of your comments for future improvements. Thank you for bringing this to our attention and we apologize for any inconvenience caused during your stay.
I liked the 24 hour coffee availability. I didn't like how low the toilet was in our room. I think it was made for a 4 year old. It was definitely not standard height. Breakfast should go till at least 10 am for late risers.
Jessica
Stayed 3 nights in Apr 2024
Response from Laquinta on 29 Apr 2024
Good morning Jessica,Thank you for your feedback we will look into your suggestion and we do thank you for staying with us.
Beautifully remodeled lobby, friendly staff and the room was clean and exactly as pictured on
Lorraine
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Lorraine,We're delighted to hear you enjoyed our remodeled lobby, friendly staff, and clean rooms. Your satisfaction is important to us, and we strive to provide accurate representations of our accommodations. If you have any further feedback or questions, feel free to contact us directly.
10/10 Excellent
Airatren
25 Apr 2024
Airatren
Stayed 1 night in Jan 2024
Response from Manager on 26 Apr 2024
Hello Airatren,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.
For a “smoke free” hotel, all of the towels and bedding reeked of smoke. Also, there is no spa or hot tub as pictured. When I asked about it, the clerk told me it had been gone for a long time, and no one has updated the photos.
Matia
Stayed 1 night in Apr 2024
Response from Manager on 24 Apr 2024
Hello Matia,We appreciate you sharing your experience with us and apologize for any inconvenience caused. Guest feedback is valuable to us, and we will address the concerns you raised with the relevant departments for further review and improvement. Our team is continuously working to enhance our guests' overall stay.
2/10 Terrible
Licia
Travelled with family and small children
22 Apr 2024
Disliked: Cleanliness
I had roaches in my room and they got in my food that I left in the room.
Licia
Stayed 2 nights in Apr 2024
Response from Laquinta on 22 Apr 2024
Good morning Licia, Sorry to hear you had a problem with roaches in your room we will have our exterminator treat the room. We apologize for any inconvenience this may have cause you.
The shower was not clean. I didn't notice until the morning when i went to get in. There was black smudges on the sides of the tub. Also the shower curtain bar was loose. The curtain slides to the middle and would not stay closed.
Beds were clean and comfortable. Our floor was quiet.
We didn't stay for breakfast so i can't comment on that. We didn't use any of the facilities available. Score based on the shower not being clean.
Rae Ann
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Rae Ann, We appreciate your feedback on your recent stay with us. We're glad you found the beds comfortable and enjoyed a quiet floor. We encourage guests to report any issues during their stay so we can address them promptly. We apologize for the inconvenience and hope you give us the opportunity to better serve you in the future.
Hello Norris,We're delighted to hear you found our location convenient for your visit to Duke University. Your feedback is valuable to us and we appreciate you taking the time to share your experience. If you have any other comments or suggestions, we encourage you to reach out to our management team for further assistance.
4/10 Poor
Natalie
Travelled with family, Travelled with partner
15 Apr 2024
Disliked: Property conditions & facilities
The keypad didn’t work for the door, an alarm woke us up at 6 because someone set the clock, the fire detector wasn’t in operation because it was covered by plastic, the bed was broken, and there wasn’t any body wash
Natalie
Stayed 3 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Natalie, Thank you for sharing your feedback with us. We appreciate you bringing these concerns to our attention to ensure we can improve our services. We encourage guests to reach out to our management team directly for any further assistance or unresolved issues.
Hello Jan,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
Hello Michaela,We're pleased to hear you found our staff welcoming during your stay. Guest satisfaction is our top priority, and we appreciate your kind feedback. Please do not hesitate to reach out to our management team should you require any further assistance or have additional comments.
8/10 Good
Michelle
13 Apr 2024
Michelle
Stayed 1 night in Apr 2024
Response from Laquinta on 4 May 2024
Good morning Michelle, Thank you for staying with us.
Hello Sofiu,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.
Hello Matthew,We're thrilled to hear you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!
10/10 Excellent
Imani
13 Apr 2024
Imani
Stayed 3 nights in Apr 2024
Response from Manager on 4 May 2024
Hello Imani,We're thrilled you had a fantastic stay with us! If you have any more details to share about your experience, please reach out to us so we can continue to improve our services. We look forward to welcoming you back soon!
8/10 Good
Diane
Travelled with partner
13 Apr 2024
The room is very nice and comfortable. Only thing I don’t like is no carpet on floors. Otherwise attractive room.
Diane
Stayed 1 night in Apr 2024
Response from Laquinta on 13 Apr 2024
Good morning Diane, thank you for staying with us. We do have rooms that have carpet, just not on the 1st floor, just let us now and we will accommodate you.
Hello Ruchama,We are delighted to hear that you enjoyed the peaceful ambiance of our hotel. Your satisfaction is our top priority. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
10/10 Excellent
Subramanyam N, Olney
10 Apr 2024
Subramanyam N
Stayed 3 nights in Apr 2024
Response from Laquinta on 1 May 2024
Good morning Subramanyam, Thank your for staying with us, so glad you enjoyed your stay.
A nice place, away from home while taking care of business.
paula
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello paula,We're delighted to hear you found our hotel a comfortable setting for your business trip. We appreciate your positive feedback and hope to welcome you back in the future for another pleasant stay. Thank you for choosing to stay with us.
2/10 Terrible
Christine
9 Apr 2024
Christine
Stayed 2 nights in Apr 2024
Response from Laquinta on 29 Apr 2024
Good morning Christine,Sorry your stay wasn't good, please let us know what the issues were so we can address the problem. Thank you for staying with us.
Good morning Tiana, Sorry your stay wasn't great. We will talk to the housekeeping staff to see why your room wasn't cleaned. Thank you for your feed back.
Hello Liya,We're delighted to hear you enjoyed our upscale amenities during your stay! Our goal is always to provide a luxurious experience for all our guests. If you have any feedback to share with us, feel free to reach out. Our team would love to hear about your favorite memories at our hotel.
Hello Nkosi,We are glad to hear you had a positive experience with us. Thank you for your feedback! If you have any more comments or concerns, please don't hesitate to reach out to our management team.
I personally would like a refund on my stay. The first night we had a room that smelled terrible and listened to the neighbors.. The walls are thin. The room was also filthy. The second night was quiet and our room did get switched.
The third night the floor was sooo loud with kids messing around. I called the desk a few times.
Angela
Stayed 3 nights in Mar 2024
Response from Manager on 4 Apr 2024
Hello Angela, We apologize for any inconvenience you experienced during your stay. Guest feedback is important to us, and we will address your concerns with the relevant departments for improvement. We encourage you to reach out to our management team directly to discuss your stay further. Thank you for sharing your experience with us.
8/10 Good
Vincent
1 Apr 2024
Vincent
Stayed 1 night in Mar 2024
Response from Manager on 23 Apr 2024
Hello Vincent, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.