Book a Ragala Resort

"Superb view. All staff are friendly and accommodating. Excellent location, near both the Nice Arches trail and Adam's Peak."

"No aircon in room but fan more than adequate. Hari, the manager is a one man show. He cooks a sumptuous breakfast for 1500 LKR and can do your laundry for a very reasonable price. Hari is a very caring person who goes the extra yard for his guests."

"Very nice hotel and comfortable rooms with friendly and attentive staff. Great location "

"Excellent property. Great views of Ella Rock and Little Adam’s peak from our room. Staff goes out of their way to help you in every way possible. They even arranged tuk tuk for us at 3:00 am in the morning. Breakfast was freshly made and by order. The hotel is up on the hill but easily walkable to the city center. Very close to city center and station. "

"Inaccessible property (have to pay extra to a tuk tuk to get in and out) and dated, unclean condition overall. Great views but poor service, lacklustre food and menu, and rooms are old, dirty, with poor beds and mattresses. We had to check out 1 night early to stay somewhere else, it was a poor hotel that is in desperate need updating. Definitely not the experience that we paid for, and it felt like the food menu was over priced too. Finally, a horrific smell of trash from an open rubbish dump nearby, which could be felt in most parts of the hotel. "

"I was here for one night with my family. The staff was excellent particularly the front desk staff and Supun. Everyone gave us a warm welcome and answered our questions. Supun in particular was very patient and helpful with my elderly parents . The hotel is also located in the heart of Ella ‘s hustle and bustle and we had great views of the sunset and sunrise. Breakfast was also great . A variety to choose from. Would come back here next time I visit Ella ."

"The building looks lovely and the grounds are beautiful BUT the room wasn’t great , the bathroom had an old shower curtain and the shower was above the bath. The bed was uncomfortable and the room was small and dark. it was my birthday and there was no mention of this even though my husband had given advanced information. The buffet and dining room looked spectacular but the food quality wasn’t what we were expecting given the visual wow factor. My least favourite hotel whilst staying in Sri Lanka. "

"The view was absolutely amazing, but unfortunately the hotel booster pump was directly above our room, & could hear it running all night. The booster pump noise was completed by the smell of the septic tank coming through the bathroom vent, adding to the negative experience of the hotel. The hard mattress and the lack of bedding was the icing on the cake. You’ll probably want to find different accommodation. "

"Lovely friendly staff, good location. Basic room but value for money. But noisy from building work and other guests. "