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"Very dirty"

"Our stay was comfortable, but one of the beds was an issue. My friend had issues with the bed slumping on one side, and had to sleep on the other side to keep from falling out. The bathroom had a toilet that was so low, a toddler could use it. Not comfortable for adults at all. "

"Staff was nice, breakfast was underwhelming, the location was perfect, price made it worth it "

"Clean room. Airport shuttle was quick and easy "

"I thought breakfast came with the room but it didn't !! "

"Old building, clean room, good breakfast. "

"Breakfast was fresh every morning. Staff very friendly and helpful. Jets in the hot tub didn't work but it was still warm"

"Rooms are clean, fully stocked kitchen, comfortable beds and excellent customer service."

"The breakfast buffet was amazing! Scrambled eggs, fried potatoes, waffles, juices, bagels, cereals, yogurt, REAL butter, etc. We were so satisfied with breakfast, we were able to skip lunch. The bed was comfy and we had both soft and firm pillows on the bed to choose from. The bedroom and bathroom both were very large. The indoor pool was fun and hubby enjoyed the workout area. The hotel was located nicely for our visit purpose which was the Creation Museum and the Ark Encounter. The staff, especially the man at the front desk, was super nice. If I have occasion to be in Florence again, this is where I will stay."