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"Took a taxi to the airport. Some staff very helpful others, particularly when we wanted to order snacks and drinks late afternoon needed to be 'chased down' to take our order. Bar staff always noted our arrival but were significantly inconvenienced when it came to assist us. Room cleaning staff were helpful and did a good job."

"Stayed in standard garden room and was overall very happy with our stay! We arrived early before out check in time and the front desk was very accommodating, making sure our room would be cleaned right away and offering us access to the breakfast buffet (for a fee). They only were kind in holding on to our luggage for the day as we had a tour booked. The room was arguably a little outdated but it was clean and we had everything we needed - we were primarily there for all-day sightseeing in Luxor and were really only in the room to sleep, so it was perfectly adequate for that purpose and good for the price. We spent some time by the pool, which was also very nice and checked out the animal zoo, which was very small, but fun, especially for kids. The breakfast buffet was lovely with lots of different options. They had plenty of outdoor seating on a beautiful patio overlooking the Nile, which we enjoyed immensely. The staff was extremely friendly and accommodating! Dinner was either a la cart at different restaurants on the property (Egyptian, Italian, American) or buffet, both of which very good. Overall, this would not be my choice for a resort/beach vacation but is excellent for sightseeing + a little lounging. "

"Do NOT be fooled by their delightful pictures - the hotel is run down, dirty, uncared for and lacking in many basics. In our doulbe room, there was one broken coathanger for us both - I ask for more - none came, so nowhere to hang clothes. Bed WAS comfortable however. The bathroom bin was again filthy and the shower curtain stained bacteria pink at the bottom. Soap is provided. The pool area is in need of upgrading - the sun lounger pads are filthy. Garden could be lovely - again if it was cared for, Owners/staff lie about the foyer making walking through feel uncomfortable. Breakfast was varied, but cold! Cold rice, cold scrambled eggs. No-one spoke any english to understand request for butter. Lastly they askED for $25 to take us to train station. We refused. One of their team asked us again 5 times right up until we were walking out the door, coming down to $10. We had already decided to go independently by ferry and in-drive taxi - costing us £5. They get you beer from elswhere which you have to pay in cash"

"I appreciated being in a quiet setting. If you are looking for mountain views, hot air balloon views, kind hospitality, and delicious meals then this is the place for you. The Owner has great connections in arranging trust worthy transportation to take you anywhere for the day. If you need anything, don't be afraid to ask. I enjoyed feeding the local dog. This was my second time here and I plan to return."

"Overall the hotel is fantastic. Would definitely go back. Superb location on the banks of the Nile, lovely room and swimming pool. Disappointed that the half board package only allows access to one of the restaurants as this was not mentioned when booking. Also the Tropicana snack bar was not good - the bar surface was very dusty and the food was served almost cold."

"Room was unclean and other then breakfast, there was no food on site."

"3 star because Room was clean, nice property, breakfast buffet was really big and spread out and restaurant food was really good BUT Check-in process was frustratingly long and then they assigned a wrong room number, internet/wifi did not work at all and reception staff not helpful /no PR. "

"Nice hotel, good value for the price. Shower didn’t drain very well. Breakfast was somewhat of a disappointment."

"This was a last minute booking due to travel plans being changed by the conflict in the Middle east. This hotel provided a comfortable clean room for a very reasonable price. The staff were all very helpful. DO NOT USE THE CORNER SHOP OUTSIDE THE HOTEL! They were making up prices and taking advantage of tourists! The hotel garden backing onto the Nile river providing an amazing back drop, the pool area was on a floating platform. Tye restaurants were an all you can eat Buffet, Italian or a Chinese i eat in the buffet and the Chinese very nice."