Chez Elena Guesthouse

Property class: 2.5

Choose dates to view prices

At Chez Elena Guesthouse, you can look forward to a rooftop terrace, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the hot tub, and indulge in a manicure/pedicure, a massage or a facial. The on-site restaurant, Chez Elena Restaurant, offers breakfast, lunch and dinner. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for City Studio Suite, 1 Queen Bed

A hotel room with a bed, a TV mounted on the wall, a desk with a telephone, and a window with red curtains.

City Studio Suite, 1 Queen Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

A bedroom with a bed, a nightstand, and a wall-mounted lamp.

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for City Triple Room, 1 Bedroom, Ensuite

A room with a bunk bed, a single bed, and a nightstand with a lamp.

City Triple Room, 1 Bedroom, Ensuite

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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About the area

Located in Quito, Chez Elena Guesthouse is in the historical district. Concentración Deportiva de Pichincha and TelefériQo Base Station are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Interactive Science Museum and El Centro Cultural Metropolitano. Travelling with kids? Consider Quito Observatory and Quito Eterno. Relax and indulge in the area's hot springs, or seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Quito travel guide
View more Guest houses in Quito
Map
Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha

What's nearby

  • A market stall with colorful textiles and clothing.
    La Mariscal Craft Market
    14 min drive - 6.7 km
  • A densely populated cityscape with numerous high-rise buildings, a prominent train station, and a mountainous backdrop.
    Parque La Carolina
    20 min drive - 9.3 km
  • Concentración Deportiva de Pichincha
    10 min drive - 5.6 km
  • Quicentro Sur Mall
    21 min drive - 16.4 km
  • Atahualpa Olympic Stadium
    24 min drive - 23.9 km

Getting around

  • Chimbacalle Station
    10 min drive
  • Cardenal de la Torre Station
    11 min drive
  • Quito (UIO-Mariscal Sucre Intl.)
    62 min drive

Restaurants

  • Puce Café
    8 min drive
  • Café Mosaico
    7 min drive
  • Romeo & Julieta
    10 min drive
  • Las Famosas Tripas De Doña Fabiolita
    7 min drive
  • Vista hermosa 2
    6 min drive

About this property

Chez Elena Guesthouse

  • Family-friendly guest house near Parque La Carolina
  • A rooftop terrace, shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Chez Elena Guesthouse. For some rest and relaxation, visit the hot tub, and indulge in a manicure/pedicure, a massage or a facial. The on-site restaurant, Chez Elena Restaurant, offers breakfast, lunch and dinner. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking and valet parking
    • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, supervised childcare (surcharge) and a front desk safe
  • Room features
  • All guest rooms at Chez Elena Guesthouse feature comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Children's books and childcare services
    • Bathrooms with showers and hairdryers
    • TVs with premium channels
    • Stovetops, cookware/dishes/utensils and daily housekeeping

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Frequently asked questions

Is Chez Elena Guesthouse pet-friendly?

Yes, Chez Elena Guesthouse allows cats and dogs (limit 2 total). There's a deposit of USD 5 per night and a fee of USD 5 per pet, per night.

How much is parking at Chez Elena Guesthouse?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Chez Elena Guesthouse?

Check-in begins at noon.

What time is check-out at Chez Elena Guesthouse?

Checkout is at noon.

Does Chez Elena Guesthouse provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 39 per room applies.

Where is Chez Elena Guesthouse located?

This family-friendly Quito guesthouse is located in the historical district, within 2 mi (3 km) of Concentración Deportiva de Pichincha, University Andina Simón Bolívar and National Polytechnic School. House of Ecuadorian Culture and Palacio de Cristal Centro Cultural Itchimbia are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chez Elena Guesthouse Reviews

8.2

Very good

8.8

Cleanliness

6.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great place to stay! Paco and Elena will make you feel at home. We have stayed 3 times.
Stayed 5 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

The hotel was nice. I went with my family (my wife and little daughter) and we enjoy it. The staff is actually a family and they were very kind and friendly. The food was good, basically homemade. The room was clean, no so big but was enough for us. For the price the accommodation was very good.
Stayed 4 nights in May 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family staff. NOISY neighborhood.

Comfortable accommodations with a roof top patio. Breakfast and simple dinner available with advance request. Easy bus access to town. Hard for taxi drivers to find it but map with address is available.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente Ubicacion

De Colores! Esta Excelentemente ubicada cerca del centro historico de Quito, facil acceso en transporte publico, el trato del personal es excelente. Dios los bendiga!
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Room comfort

Bare bones

Chez Elena is a bit out of the way with not much within walking distance. We showed up around 7pm and were not given the room we booked. They either don't have access to or don't check their reservations. However, Elena was very nice and cleaned another room for us right away. The rooms are very, very basic. The curtains did not block light, and I'm sure people could see right into the rooms at night. Hot water was also iffy. I had a hot shower but my husband did not. While removed from Old Town, the neighborhood is still very loud at night and we did not sleep at all. WiFi is also spotty. The positives are that Elena is extremely nice and accommodating. She made a delicious and generous breakfast, and she even shared with us tortillas made with homemade masa flour her previous guests had gifted to her. She also hunted at length for tape for us to fix a rip in our bag.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Go to a better hotel.

Guesthouse is a correct statement. You are in someone else's home and the owner who is a bit of a moody character lets you know it. Didn't get a warm, fuzzy feeling in this place. Not very accessible to historic area and not worth the money you save by staying here.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and clean

Not a central location. Owners willing to help with travel arrangements. Very spacious clean accommodation.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Intéresses à y retourner

Un milieu très familial, des gens tres accueillants et tres avenants. Au moins une personne sur place parle français et anglais. On peut obtenir de très bonnes informations sur les points d'intérêts a Quito et dans les environs. Acces facile a la vieille ville de Quito par autobus.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como seleccionan ustedes los hoteles que ofrecen?

Terrible, no me recibieron en el hotel, que mi reserva estaba cancelada, que no habían habitaciones, fue evidente que tenían sobre vendido el hotel, por el campeonato Latinoamérica de BMX, al evento que fui, a las 2 de la mañana me toco salir a buscar otro hotel y lo encontré gracias a Dios, eso si la confiabilidad que pude tener con Hoteles.com se perdió por completo, es decir no los recomendaría jamás, ni a ese hotel ni a su sitio web... Pues lo que se gestiona con ustedes no los respetan los hoteles así de simple!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

personel aceuillant

tres bon et en plus le fils dario parle couramment le francais
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familiär und gemütlich

Für längere Aufenthalte in quito weniger geeignet, da Taxi oder Busse erforderlich sind. Da Türen und Tor abends geschlossen sind, bereitet der nächtliche Einlass gelegentlich Probleme (man erhält dazu keinen Schlüssel). Sehr freundliche Gastgeber und sehr gutes Essen.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastically run guesthouse; great family

Loved the place and would happily go back again. I recommend checking out some of the day trips they have to offer - you basically get your own personal tour guide :-).
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family are very kind and helpful and even picked me up at the airport when I arrived very late at night. They are also creative and there is a cool, arty feel to the place. Enjoyed my stay very much!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like visiting your grandmother.

Convenient family-type atmosphere. Closer to the airport than most. Several steps down from the street and several steps up to our room. Not for handicapped travellers.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hospitality, difficult location

I made a quick stay at Chez Elena before heading to the airport the following morning. The proprietors were fantastic hosts. They were friendly, cooked a great dinner, and helped us out with our travel needs (convenient airport shuttle service, for example). It was a pretty small operation and was much more like a homestay than a hotel. The place was a bit difficult to get to (Hotels.com has the wrong address up), and likely requires a taxi to get to anything in the city. The rooms were nice, the building was beautiful, and I wouldn't mind staying there again.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Excellent value

Although this inn is out of the city, there is a bus stop right outside, and it's about a 20 bus ride to downtown. Paco and Elena are wonderful, friendly people. Their son, Dario, speaks English. They do their own tours, which were excellent. Excellent value at this guest house. The house is like an art museum. Paco is a noted Ecuadorian artist. The breakfasts are fine. Hot water for showers is limited or missing.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Long way out

Excellent servive!!, Great food,
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

location to be desired

Stay one night at this place. On arrival had to wait on the street for 45min until the owners arrived (in spite of the email sent the previous day). House is nice and clean. The location of the place is far from anything ($15-$20 cab ride from airport)- good thing they offered diner as there are no restaurant nearby. Bring hear plugs for the night: everyone has a dog in the neighbourhood. Very friendly family, good value in spite of location.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Atencion!

Nos gusto casi todo!... si no fuera por el unico detalle de que el baño queda afuera de la habitacion... diriamoa que nuestra estadia alli fue perfecta!... Gracias!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chez Elena in Quito

The owners are wonderful, and very friendly. I will stay there again. You will have to either take a taxi or bus, to get to the tourists sites, but easy to do
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hoel Chez Elena in Quito, Ecuador-excellent value!

This is a very lovely, new, clean, and hospitable hotel. It is a 20 minute bus ride from downtown Quito, which makes it a bit hard to find. I do heartily recommend it, however. Just remember to get the hotel's local number from Hotels.com before you come, so the taxi driver can call to get directions if needed. Alternatively, print the map located on the Hotels.com website and bring it along with you. The owners live right next door. They serve breakfast and dinner. It seems more like a B&B but you have your own private bedroom with its alloted bathroom in the adjoining hallway. The hot water works. Overall, an excellent stay at a quite remarkable price. Oh, the bus line is very convenient into town, picking you up and dropping you off just 100 feet from the hotel. 5 stars except for the location. The wifi signal is weak, but I'll get them to work on it.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort