Indoor pool

Reviews of Microtel Inn & Suites by Wyndham Quincy

2.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 314 out of 1002 reviews" "
Rating 8 - Good. 354 out of 1002 reviews" "
Rating 6 - Okay. 167 out of 1002 reviews" "
Rating 4 - Poor. 91 out of 1002 reviews" "
Rating 2 - Terrible. 76 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room and walking distance to venue we were playing a tournament at.
Stayed 2 nights in Mar 2024
Response from Manager on 10 May 2024
Hello Dawn,We appreciate your positive feedback on our spacious rooms and convenient location near the tournament venue. It's great to hear you enjoyed your stay with us. If you have any further comments or suggestions, please feel free to share them with us.

8/10 Good

Julie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. The area is a little sketchy - people hanging in parking lot ect. But I really had no problems.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Julie,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room clean and comfortable. Your safety and comfort are important to us, and we appreciate you bringing this to our attention. If you have any further concerns, we recommend reaching out to our management team directly.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello John, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Tatum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Tatum,We are delighted to hear that you found our rooms to your liking! Your comfort is always our top priority. Thank you for choosing to stay with us and we hope to welcome you back soon.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy and fast. Rooms clean and quiet. Nice view of Mississippi river. Would stay here again.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello David,We're delighted to hear that you enjoyed our efficient check-in process, clean and quiet rooms, and the lovely view of the Mississippi river! Your positive feedback is truly valued, and we look forward to welcoming you back in the future.

10/10 Excellent

Judi, Vinton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place o stay
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Judi,We are pleased to hear you enjoyed your stay with us. Should you have any feedback or further comments, please do not hesitate to reach out to our management team. We hope to welcome you back soon!

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient clean friendly perfect for our overnight stay
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Timothy,We are pleased to hear that you found our hotel to be convenient, clean, and friendly during your stay. We strive to provide a comfortable experience for all our guests. Your positive feedback is appreciated, and we look forward to welcoming you back in the future.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Timothy,Thank you for sharing your feedback with us. We are glad to hear that you found our hotel to be clean during your stay. Our housekeeping team works hard to maintain high cleanliness standards for all our guests. We appreciate your recognition of their efforts.

6/10 Okay

Susan, Cedar Falls

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Susan, We appreciate you choosing our hotel for your stay. Should you have any concerns or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 Good

Norman

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and reasonable cost.
Stayed 1 night in Apr 2024
Response from Manager on 4 Apr 2024
Hello Norman, We are pleased to hear that you found our hotel well-maintained and affordable. Your feedback is valuable to us. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 Excellent

Toni

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person was incredibly nice and very helpful!
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Toni,We're thrilled to hear that our front desk associate provided you with exceptional service during your stay! Our team strives to ensure all guests have a pleasant experience. If you have any further feedback or need assistance, please feel free to reach out to us.

10/10 Excellent

Mckenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Mckenzie,We're delighted to hear you enjoyed your stay with us. Your positive feedback is truly appreciated. We strive to provide exceptional service to all our guests. If you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future.

10/10 Excellent

Mckenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Mckenzie,We are thrilled to hear that you enjoyed your stay with us! We strive to provide a great experience for all our guests. Your feedback is truly appreciated. If you have any more comments or suggestions, feel free to reach out to us.

8/10 Good

Tiffany

Stayed 1 night in Mar 2024
Response from Manager on 13 Apr 2024
Hello Tiffany,We're thrilled to hear you enjoyed your stay with us! If you have any further feedback to share, please don't hesitate to reach out so we can continue to provide exceptional experiences for our guests.

10/10 Excellent

Mckenzie

Stayed 1 night in Feb 2024
Response from Manager on 24 Mar 2024
Hello Mckenzie,We are thrilled to hear you had a wonderful stay with us! We hope to welcome you back again soon for another fantastic experience.

2/10 Terrible

Herson

Stayed 1 night in Mar 2024
Response from Manager on 11 Apr 2024
Hello Herson, We're sorry to hear that you didn't fully enjoy your stay. Please don't hesitate to reach out to us directly with any specific feedback so we can address your concerns and improve our services for future guests.

2/10 Terrible

Jeffrey, Portland

Disliked: Cleanliness, amenities, property conditions & facilities
Very loud location , lack of common hotel amenities such as in room coffee maker, weak WiFi, no acceptable dining options nearby.
Stayed 6 nights in Feb 2024
Response from Manager on 6 Mar 2024
Hello Jeffrey, We appreciate your feedback and regret any inconvenience caused during your stay. Our location is vibrant yet bustling, offering a unique experience. The hotel aims to provide a comfortable stay and additional amenities can be requested. We encourage guests to inquire about our dining recommendations to enhance their stay.

6/10 Okay

Ted

Very plain rooms
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar 2024
Hello Ted, We appreciate your feedback regarding the room decor and will share your comments with our team for future improvements. We hope you were able to enjoy our other hotel amenities during your stay. Thank you for choosing our hotel for your accommodation needs.

10/10 Excellent

Georges

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar 2024
Hello Georges,We are delighted to hear that you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience.

10/10 Excellent

LaShaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 24 Feb 2024
Hello LaShaye,We are delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another excellent stay!

6/10 Okay

Dashonia

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Dashonia, We appreciate you choosing our hotel for your stay! If there's anything specific you'd like to share about your experience, please don't hesitate to reach out to us. We hope to welcome you back soon for an even better stay!

6/10 Okay

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
The furniture in our suite was in terrible shape. It looked like it came from a second hand shop. The bar height table was so wobbly it was difficult to use for work. I asked for a different room and that table was just as bad. I think tightening the screws would help a great deal. In my son's adjoining room, the bed cover was yellow rather than bright white. This place needs great deal of maintenance.
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Donna, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for any inconveniences you experienced with the furniture in your suite. We appreciate your suggestion to tighten the table screws and will address this with our maintenance team. We also apologize for any disappointment with the bed cover in your son's room. We strive to provide a comfortable and enjoyable stay and we will take your comments into consideration for future improvements.

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
everything was just fine
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello WILLIAM,Thank you for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that you had a satisfactory experience during your stay. We strive to provide exceptional service to all our guests and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 13 Feb 2024
Hello Logan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another exceptional stay!

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel. Within minutes (pool closed, smell of cigarettes, run down interior, stains on walls and bedding) it was evident that what was sold to me on Expedia is not what I was buying. Their photos do not accurately portray their property. They are perpetuating fraud, and Expedia is complicit by continuing to list them as a safe option for travelers. I believe they are generating fake reviews to keep their score higher. Given the horror stories among recent posts, I don’t believe it possible they could receive 5-star ratings. Their business model is “flypaper,” they catch a sucker in their trap, get your credit card at check-in, and enforce their no cancellation policy. Expedia, please investigate this business, and don’t let them take advantage of more people.
Stayed 3 nights in Feb 2024
Response from Manager on 8 Feb 2024
Hello William, Thank you for bringing your concerns to our attention. We understand that your experience fell short of your expectations, and we apologize for any inconvenience you encountered during your stay. We take guest feedback seriously and continuously strive to improve our services. We encourage you to reach out to our management team directly to discuss your specific experience in more detail. Your feedback will greatly assist us in addressing any areas that may need improvement.

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
It was nice and quiet
Stayed 1 night in Jan 2024
Response from Manager on 8 Feb 2024
Hello Patricia,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be nice and quiet. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

4/10 Poor

Wendie

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 8 Feb 2024
Hello Wendie, We're sorry to hear that your stay with us did not meet your expectations. We value your feedback and would appreciate it if you could please reach out to our hotel directly, so we can address any specific issues or concerns you may have experienced during your stay.

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Still under some renovations
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb 2024
Hello Sam, We apologize for any inconvenience caused by our ongoing renovations. Your feedback is important to us as we strive to improve our facilities for future guests. We appreciate your understanding and hope to welcome you back in the future for a better experience.

6/10 Okay

Austin

Travelled with partner
Pool has been out of service since November.
Stayed 2 nights in Jan 2024
Response from Manager on 25 Jan 2024
Hello Austin, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pool being out of service during your stay. We understand the importance of offering all our amenities to guests and we are working diligently to resolve this issue. We appreciate your feedback and hope to welcome you back in the future when the pool is fully operational.

2/10 Terrible

Tommy

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Tommy, We appreciate you taking the time to rate our hotel. We apologize for any shortcomings you experienced during your stay. We would like to hear your feedback directly so that we can address any issues you may have encountered. Please reach out to us at your convenience.

6/10 Okay

Huoy

Liked: Cleanliness, staff & service
The hallway carpet new. The building looks new. The staff are friendly. Our room is small. There was hardly any room to move around. No coffee and coffee pot.
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Huoy, Thank you for sharing your feedback with us. We are glad to hear that you found our staff friendly and noticed the new hallway carpet. While our rooms may be compact, we strive to provide a comfortable stay for all our guests. We apologize for any inconvenience caused by the absence of a coffee pot and will take your comments into consideration for future improvements.

10/10 Excellent

Tammy

Stayed 2 nights in Dec 2023
Response from Manager on 9 Jan 2024
Hello Tammy,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to have the opportunity to welcome you back again soon for another outstanding stay.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Various noises affecting our rest.
Heard tv talking from anointing room all night! Refrigerator noise was twice average level. Had to keep bathroom door closed because toilet tank water control assembly made dripping sounds.
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello John,Thank you for sharing your recent experience at our hotel. We apologize for any inconvenience caused by the noise disturbances you encountered during your stay. We appreciate your feedback and will address this with our team to ensure a more enjoyable experience for our future guests.

10/10 Excellent

Priscilla

Stayed 5 nights in Dec 2023
Response from Manager on 17 Dec 2023
Hello Priscilla,Thank you so much for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations. If you have any further feedback or comments, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future for another great stay!

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Room and bathroom was clean and the bed was comfortable. I've stayed here twice and I've had no issues.
Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello Toni,Thank you for choosing to stay with us again. We're delighted to hear that you found the room and bathroom to be clean, and the bed comfortable. We appreciate your loyalty and look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 30 Nov 2023
Hello Daniel,We are thrilled to hear that you had an amazing experience during your stay with us! Your satisfaction is our top priority and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
eassy check-in friendly staff
Stayed 2 nights in Nov 2023
Response from Manager on 23 Nov 2023
Hello John,Thank you for your kind feedback regarding the smooth check-in process and the friendly staff. We will definitely share your compliments with our team. We strive to provide exceptional service to all our guests and are delighted that you had a positive experience. We hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check-in, friendly staff
Stayed 1 night in Nov 2023
Response from Manager on 23 Nov 2023
Hello John,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our check-in process to be convenient and our staff to be friendly. We strive to provide exceptional service to all our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River Trip
Nice hotel in an easy-to-access location. Close to downtown with nice views of the river. There is a great barbecue restaurant next to it. There was a large and loud party down the hall but I was far enough away that I could still rest.
Stayed 1 night in Nov 2023
Response from Manager on 23 Nov 2023
Hello David,Thank you for choosing our hotel for your stay and for sharing your feedback. We're glad to hear that you enjoyed our convenient location and the beautiful views of the river. We apologize for any inconvenience caused by the party noise, but we're pleased that it did not disrupt your rest. Feel free to reach out to our management team if you have any further concerns.

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service
The hotel is basic, comfortable, and convenient. The rate was reasonable, and the staff was friendly.
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Gillian,Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you found our hotel to be comfortable and convenient. Our team takes pride in providing friendly service, and we're glad that they made your stay enjoyable. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Doris

Stayed 1 night in Nov 2023
Response from Manager on 7 Dec 2023
Hello Doris,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had such a wonderful experience with us. We hope to welcome you back in the near future.

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy and quick check-in, friendly staff
Stayed 2 nights in Nov 2023
Response from Manager on 16 Nov 2023
Hello John,Thank you for taking the time to share your positive check-in experience. We strive to provide efficient and friendly service to all of our guests. We appreciate your compliments and hope to welcome you back for another enjoyable stay in the future.

6/10 Okay

Brytnee

Liked: Cleanliness
Disliked: Room comfort
Creepy Vibe & Uncomfortable Bed
Hotel room is mid…. Got a creepy someone is watching you with camera vibes and the bed is AWFUL! Soooooo uncomfortable! Jacuzzi tub in the room is nice, room is huge and great for maybe a bday party or something if you’re a local.
Stayed 1 night in Nov 2023
Response from Ryan - General Manager on 11 Nov 2023
Thanks for your review but as a reminder please do not encourage or give the idea of holding a birthday party or any parties in the room as it causes inconvenience to all guests and staff

8/10 Good

Ellen

Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Ellen,Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. We strive to provide our guests with the best possible experience and will use your feedback to improve our services. We recommend reaching out to our management team directly to discuss your concerns further.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Hello Tamara,Thank you for taking the time to leave a 5-star review of our hotel. We are delighted to hear that you had a wonderful experience during your stay. We hope to have the opportunity to welcome you back in the future for another 5-star stay.

6/10 Okay

Alan

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Manager on 2 Nov 2023
Hello Alan,Thank you for taking the time to share your outstanding rating! We are thrilled to hear that your stay exceeded expectations. Your satisfaction is our top priority and we hope to have the pleasure of welcoming you back in the future.

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
Spacious room. Wife loved the jacuzzi tub.
Stayed 1 night in Oct 2023
Response from Manager on 26 Oct 2023
Hello Stephen,We're delighted to hear that you and your wife enjoyed the spacious room and the jacuzzi tub. Thank you for choosing our hotel and we hope to welcome you both back soon!

8/10 Good

philip

Travelled with pets
Liked: Staff & service
For a hotel that is pet friendly you did not seem to have any close and safe places for the dogs to relieve themselves. We used the gravel portion of the parking lot with cars coming in and out
Stayed 1 night in Oct 2023
Response from Manager on 16 Oct 2023
Hello philip,We apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration as we strive to improve our pet-friendly amenities.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe reasonable price for an overnight stay during a road trip
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello Joseph,Thank you for your positive feedback! We strive to maintain a clean and safe environment for our guests, while also offering competitive prices. We hope you had a great road trip and look forward to welcoming you back in the future.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 9 Oct 2023
Hello Margaret,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.